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Home→Agencies→Unemployment Benefits→North Carolina

State Unemployment Benefits in North Carolina

The North Carolina Division of Employment Security administers unemployment insurance. When a claimant dies, the death should be reported so payments stop; an uncashed final benefit check can be reissued to the proper representative using the DES deceased-claimant request, and any payment for weeks after the date of death must be returned.

OverviewWhen someone dies

Unemployment

North Carolina

des.nc.gov→

Administering agency

North Carolina Division of Employment Security (DES), Department of Commerce

Phone888-737-0259
WebsiteVisit website →
Verified Jun 2026

State Unemployment Benefits in North Carolina: key facts

Administering agency
NC Division of Employment Security (DES), within the NC Department of Commerce.
Customer call center
888-737-0259
After a death
Report the death so payments stop; an uncashed final check can be reissued to the proper representative via the DES "Request Reissue of Check — Claimant Deceased" process.
Reporting a death
Contact DES by phone at 888-737-0259 or by mail (P.O. Box 25903, Raleigh, NC 27611-5903). DES does not offer an online death-reporting portal; the agency explicitly directs all claimant-assistance requests to the phone line. Use form NC BI-12 ("Request Reissue of Check — Claimant Deceased") to request reissuance of an uncashed check.

Frequently asked questions

The North Carolina Division of Employment Security (DES), part of the Department of Commerce, administers unemployment insurance. Its customer call center is 888-737-0259.

When someone dies

Steps after a death in North Carolina

3-step process for North Carolina Division of Employment Security (DES), Department of Commerce.

View details →

Unemployment

North Carolina

des.nc.gov→

Administering agency

North Carolina Division of Employment Security (DES), Department of Commerce

Phone888-737-0259
WebsiteVisit website →
Verified Jun 2026