Transportation Security Administration (TSA)
Death notification, 2 survivor benefits, and required documents
OverviewWhen someone dies
TSA Contact Center
Phone1-866-289-9673
WebsiteVisit website→
HoursAutomated information available 24 hours a day in several languages. Live representatives available 8 a.m. to 11 p.m. ET weekdays; 9 a.m. to 8 p.m. ET weekends and holidays
TSA PreCheck Inquiry Form
Phone1-866-289-9673
WebsiteLearn about benefits→
HoursOnline form available 24 hours a day; phone representatives 8 a.m. to 11 p.m. ET weekdays
TSA Contact Center (PreCheck account closure)
Phone1-866-289-9673
WebsiteLearn more →
HoursAutomated information available 24 hours a day. Live representatives 8 a.m. to 11 p.m. ET weekdays; 9 a.m. to 8 p.m. ET weekends and holidays
Verified Jul 2026
The Transportation Security Administration screens passengers and baggage at U.S. airports and operates the TSA PreCheck expedited screening program. When a TSA PreCheck member dies, survivors can request that the deceased's membership and Known Traveler Number (KTN) be closed. TSA does not publish a dedicated deceased-member procedure; the practical path is to contact the TSA Contact Center or the enrollment provider (IDEMIA, Telos, or CLEAR) used at sign-up. DHS Trusted Traveler Programs (Global Entry, NEXUS, SENTRI) are administered by U.S. Customs and Border Protection, not TSA.
Death notification
TSA does not receive death reports automatically and does not publish a written deceased-member procedure for TSA PreCheck. To close a deceased member's PreCheck account and deactivate their Known Traveler Number (KTN), call the TSA Contact Center at 1-866-289-9673 or submit the TSA PreCheck contact form at tsa.gov/contact-center/form/precheck. You can also contact the enrollment provider the member originally enrolled or renewed with (IDEMIA, Telos, or CLEAR) and request account closure. There is no deadline; closing the account is voluntary and primarily protects against identity reuse of the KTN.
Deadline: No statutory deadline. TSA PreCheck memberships expire on the date printed in the member's account and the Known Traveler Number stops working at expiration regardless of any survivor action.
Survivor benefits
The TSA offers 2 benefits for surviving family members.
TSA PreCheck Membership Closure
Survivors can request that a deceased member's TSA PreCheck enrollment and Known Traveler Number be marked closed. TSA does not publish a refund policy specific to death. The published general rule is that once the in-person enrollment or renewal is complete and payment has been taken, no refunds are issued. Any refund consideration for a deceased member would be at TSA's discretion and should be raised by phone or via the PreCheck contact form.
Military Survivor Families TSA PreCheck
Surviving family members of U.S. armed forces service members who died on active duty (or died from a service-connected injury or illness after separation) are eligible for TSA PreCheck under the Military Survivor Families program. Eligibility is verified through the Tragedy Assistance Program for Survivors (TAPS) or a TSA acknowledgment form. This is a separate eligibility path, not a benefit transferred from the deceased.
When someone dies
Notifying the TSA after a death
5-step process, 4 required documents, and 2 survivor benefits.
View details →TSA Contact Center
Phone1-866-289-9673
WebsiteVisit website→
HoursAutomated information available 24 hours a day in several languages. Live representatives available 8 a.m. to 11 p.m. ET weekdays; 9 a.m. to 8 p.m. ET weekends and holidays
TSA PreCheck Inquiry Form
Phone1-866-289-9673
WebsiteLearn about benefits→
HoursOnline form available 24 hours a day; phone representatives 8 a.m. to 11 p.m. ET weekdays
TSA Contact Center (PreCheck account closure)
Phone1-866-289-9673
WebsiteLearn more →
HoursAutomated information available 24 hours a day. Live representatives 8 a.m. to 11 p.m. ET weekdays; 9 a.m. to 8 p.m. ET weekends and holidays
Verified Jul 2026