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Transportation Security Administration (TSA)

Flying with cremated remains, clearing the checkpoint without a REAL ID, and closing a deceased traveler's TSA PreCheck membership

The Transportation Security Administration screens passengers and baggage at U.S. airports. TSA matters to a grieving family in three concrete ways: cremated remains must pass through the checkpoint X-ray and TSA officers will not open the container under any circumstances, so a container made of an opaque material such as some metals or stone will not be allowed through; a survivor flying to a funeral must present an acceptable ID, and since May 7, 2025 a non-REAL ID driver's license is no longer accepted; and a deceased person's TSA PreCheck membership can be closed through the TSA Contact Center. TSA does not publish a deceased-member procedure and requires no death notification. Global Entry, NEXUS and SENTRI are administered by U.S. Customs and Border Protection, not TSA.

The TSA when someone dies

No notification is needed. TSA's page on what to do after a death →

Family members who are traveling

1
Get an X-ray-transparent container before booking a flight with cremated remains:
  • •Ask the funeral home or crematory for a temporary container of wood or plastic; many metal and stone urns will not clear the checkpoint
  • •Carry the remains on board, or check them only after confirming the airline allows it
  • •Ask the airline whether it requires a death certificate or crematory certificate
2
Keep the container closed for screening. Officers will not open it, even on request, so it has to clear on the X-ray image alone.
3
Request a Passenger Support Specialist through TSA Cares or at 1-855-787-2227 at least 72 hours before departure, when help through screening is wanted.
  • •The specialist does not exempt anyone from screening or speed it up.
4
Check that every adult traveler has an acceptable ID; a license that is not REAL ID compliant has not been accepted since May 7, 2025:
  • •Use a U.S. passport or passport card, a trusted traveler card, a military ID, a permanent resident card or an Enhanced Driver's License
  • •Without an acceptable ID, prepay the $45 TSA ConfirmID fee at tsa.gov/tsaconfirm-id and bring the Pay.gov receipt; verification is not guaranteed
  • •Children under 18 need no ID for domestic travel

Executors and next of kin

1
Find the deceased's Known Traveler Number, 9 or 10 characters usually beginning with TT, TE or AC. Use the KTN Lookup tool with the member's name and date of birth when it is unknown.
2
Close the TSA PreCheck membership, if wanted; nothing is required, and it lapses at its expiration date:
  • •Call the TSA Contact Center at 1-866-289-9673, or submit the PreCheck inquiry form
  • •Give the full legal name, date of birth, Known Traveler Number and date of death, and send a copy of the death certificate if asked
  • •Notify the enrollment provider used at sign-up or last renewal: IDEMIA, Telos or CLEAR
3
Contact the CBP INFO Center at 1-877-227-5511, or use Trusted Traveler Programs, to close a Global Entry, NEXUS, SENTRI or FAST membership. Those are Customs and Border Protection programs, not TSA.
4
Ask the credit card issuer that paid the enrollment fee whether a statement credit applies. PreCheck and Trusted Traveler fees are not refunded once enrollment is complete.

Required Documents

  • An X-ray-transparent crematory container: if the permanent urn is metal or stone. Wood or plastic.
  • An acceptable ID: for a traveling survivor. A REAL ID-compliant license, U.S. passport or other ID on TSA's acceptable-ID list, or a prepaid TSA ConfirmID receipt from Pay.gov. An expired ID is accepted up to two years past expiration.
  • The deceased's full legal name, date of birth, Known Traveler Number and date of death: for a TSA PreCheck closure
  • Death certificate copy: if TSA asks for one. Not required to submit the closure request, but TSA may ask for one.
  • Your relationship to the deceased and contact information for follow-up: for a TSA PreCheck closure

Deadlines2

Request for a TSA Cares Passenger Support Specialist

at least 72 hours before departure1, 2

Travel on a prepaid TSA ConfirmID fee

within 10 days of the travel start date entered at payment3

What happens to each matter2

Remains and personal effects

TSA allows cremated remains in carry-on bags, with special instructions, and in checked bags, though some airlines do not allow them in checked bags. The remains pass through X-ray screening like any other property, and the final decision rests with the TSA officer.4

TSA suggests a crematory container of a lighter weight material such as wood or plastic. A container that generates an opaque image will not be allowed through, and out of respect for the deceased, officers will not open a container, even if the passenger requests it.4

Membership or enrollment

Nothing happens automatically and nothing is required of survivors. A TSA PreCheck membership is valid for five years; the Known Traveler Number stays in TSA's system until the scheduled expiration date and then stops working.5

Survivors can ask TSA to close a deceased member's TSA PreCheck enrollment and Known Traveler Number. Closing the account is voluntary.6

A Known Traveler Number is the identifier assigned to a TSA PreCheck member and entered on each airline reservation. For a Global Entry, NEXUS or SENTRI member, the Known Traveler Number is the CBP PASS ID.7

What TSA's rules say4

Proof of death accepted

The death certificate or crematory certificate some airlines ask for with cremated remains is an airline requirement, not a TSA one.4

Who may act for the estate or the survivor

A surviving spouse, family member, executor or personal representative of the estate may ask to close a deceased member's TSA PreCheck membership.6

Fees

Once the in-person TSA PreCheck enrollment or renewal is complete and payment has been taken, there are no refunds. Any refund consideration for a deceased member is discretionary and is raised by phone or through the PreCheck inquiry form.5

Trusted Traveler fees, for Global Entry, NEXUS, SENTRI and FAST, are for application processing and are non-refundable.8

The $45 TSA ConfirmID fee is paid in advance through Pay.gov, and each adult 18 or older without an acceptable ID completes the process separately. Someone other than the traveler may pay, but the traveler's information must be entered correctly.3

Processing and payment

How long a TSA PreCheck closure request takes varies by the TSA Contact Center and the enrollment provider.6

Forms TSA issues3

Request for TSA Cares Assistance

Requests a Passenger Support Specialist to assist a traveler through screening, including a traveler carrying crematory remains.2, 1

Completed online.

TSA PreCheck inquiry form

Asks TSA to close a deceased member's TSA PreCheck enrollment and Known Traveler Number.6

Completed online.

TSA acknowledgement form

Shows a military survivor family member's eligibility for free TSA PreCheck, as a TAPS verification letter does. Either is emailed to the chosen enrollment provider's customer support for an offer code before enrolling.9

Sent by the agency on request.

Other agencies and offices involved5

U.S. Customs and Border Protection (CBP INFO Center)

Global Entry, NEXUS, SENTRI and FAST memberships, which are CBP programs, not TSA10

Phone: 1-202-325-8000

Toll-free: 1-877-227-5511

Hours: Monday-Friday 8:30 AM-8:00 PM ET

IDEMIA

TSA PreCheck enrollments made or last renewed through IDEMIA; their Known Traveler Numbers begin with TT7, 6

Telos

TSA PreCheck enrollments made or last renewed through Telos; their Known Traveler Numbers begin with TE7, 6

CLEAR

TSA PreCheck enrollments made or last renewed through CLEAR; their Known Traveler Numbers begin with AC7, 6

Tragedy Assistance Program for Survivors (TAPS)

Verification letters for free TSA PreCheck, one for each eligible military survivor family member9

Phone: 1-202-588-8277

Toll-free: 1-800-959-8277

Email: info@taps.org

Hours: 24 hours a day, 7 days a week

Programs for survivors3

TSA Cares Passenger Support Specialist

A Passenger Support Specialist, a TSA officer with specialized training, assists a traveler through the security checkpoint; TSA lists "Traveling with crematory remains" as an example of when to ask. The specialist does not exempt the traveler from screening or provide expedited screening.1

Who qualifies: Any traveler who needs additional assistance through screening, including a traveler carrying crematory remains

TSA ConfirmID

A traveler without an acceptable ID can pay a $45 fee, after which TSA will attempt to verify their identity at the checkpoint; there is no guarantee it can do so. ConfirmID is optional, but a traveler who declines it and has no acceptable ID may not be allowed through security.3, 11

Who qualifies: Any adult passenger 18 or older who cannot present an ID on TSA's acceptable-ID list

TSA PreCheck for Military Survivor Families

Free TSA PreCheck enrollment or renewal for families eligible for the Gold Star lapel button under 10 U.S.C. § 1126 or the Next of Kin Lapel Button, and families of service members who died from a service-connected injury or illness after separation. It is not a transfer of the deceased's membership.9

Who qualifies: A spouse, parent, child or sibling of a service member who died on active duty or from a service-connected injury or illness after separation

Not in TSA's published guidance5

  • A deceased-member procedure for TSA PreCheck
  • A TSA documentation requirement for cremated remains
  • A death exception to the PreCheck and Trusted Traveler no-refund rules
  • A CBP cancellation procedure for a deceased Trusted Traveler member
  • How long processing takes

Sources11

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Transportation Security Administration primary sources (14 pages reviewed). How we research.

TSA death reporting

TSA Contact Center (TSA PreCheck account closure)

Hours

Monday-Friday 8:00 AM-11:00 PM ET; Saturday, Sunday 9:00 AM-8:00 PM ET (weekend hours on holidays)
Verified Sep 2026

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