Federal Student Aid, part of the U.S. Department of Education, manages federal student loan programs. When a federal student loan borrower dies, the remaining loan balance is discharged in full. A parent PLUS loan is discharged if either the parent borrower dies or the student on whose behalf the parent borrowed dies. The discharged amount is excluded from federal gross income under 26 U.S.C. 108(f)(5); for discharges after December 31, 2025 the exclusion is claimed by including the taxpayer's Social Security number on the return. The amount may still be income for state tax purposes.
Notifying the FSA when someone dies
A family member reports the death. FSA's page on what to do after a death →
- •Direct Loans: the assigned loan servicer, listed at studentaid.gov
- •FFEL Program loans not owned by the Department: the lender or guaranty agency holding the loan
- •Federal Perkins Loans held by the school: that school
- •Servicer unknown: call the Federal Student Aid Information Center at 1-800-433-3243
- •Submit by fax, by upload through the servicer's online account, or by mail
- •MOHELA: fax 866-222-7060, or mail to MOHELA, 633 Spirit Drive, Chesterfield, MO 63005
- •No death certificate: ask the holder about a county clerk verification, a funeral director or clergy letter, or a newspaper death announcement showing the name and date of birth
Required Documents
- Death certificate: An original or certified copy; an accurate and complete photocopy, or a scanned or faxed copy, is equally acceptable.
- Borrower's name and loan account information
- Other reliable documentation of the death: if a death certificate is unavailable. Accepted case by case and including the decedent's name and date of birth, for example a county clerk verification, funeral director or clergy letter, or newspaper death announcement.
- Documentation of the student's death: for a parent PLUS discharge based on the student's death
Deadlines1
- An FFEL lender's suspension of collection while it requests documentation of the death
within 60 days, extendable by up to another 60 days of the lender receiving reliable information of the death; If documentation is not obtained in that period, the lender resumes collection; the discharge remains available afterward.1
What FSA pays or provides to survivors3
- Federal Student Loan Death Discharge
Loan discharge or protection
The unpaid balance of a federal student loan, including interest, is discharged when the borrower dies. This applies to Direct Loans, FFEL Program loans, and Federal Perkins, NDSL and Defense loans.2, 3, 1, 4
Who qualifies: Estate or family of a deceased federal student loan borrower
Amount: Full remaining loan balance, including interest, discharged
How to apply: Contact the loan holder and submit an original or certified copy of the death certificate, or an accurate and complete photocopy of one of those documents.
- Parent PLUS Loan Discharge (Student Death)
Loan discharge or protection
When the student on whose behalf a parent obtained a PLUS loan dies, the parent borrower's obligation is discharged.2, 5, 3, 1
Who qualifies: Parent borrower of a PLUS loan obtained on behalf of a student who died
Amount: Full remaining PLUS loan balance discharged; for a consolidation loan that repaid a PLUS loan, only the portion attributable to that PLUS loan, measured as of the date of the student's death
How to apply: Contact the loan servicer and submit acceptable documentation of the student's death.
- Parent PLUS Loan Discharge (Parent Death)
Loan discharge or protection
When the parent borrower of a PLUS loan dies, the obligation of the borrower and any endorser to make further payments is discharged. The student is not responsible for the remaining balance.2, 3, 1
Who qualifies: Estate of a deceased parent PLUS loan borrower
Amount: Full remaining loan balance discharged
How to apply: Contact the loan servicer and submit acceptable documentation of the parent's death.
What happens to each matter1
- Loan or loan guarantee
Once the holder has determined the borrower died, it may not collect on the loan from the estate or from any endorser.1
FFEL PLUS loans could be made to two parents as co-makers; there the death event occurs only when each co-maker has died, so a surviving co-maker parent remains obligated unless that parent independently qualifies for a discharge.1
The Federal Perkins Loan Extension Act of 2015 barred new Perkins Loans after September 30, 2017 and any disbursement after June 30, 2018, but outstanding Perkins, NDSL and Defense loans are still discharged on the borrower's death.6, 4
What FSA's rules say6
- Who reports the death
A family member or other representative reports the death to the loan holder, not to Federal Student Aid. The loan "will be discharged if a family member or other representative provides the loan servicer acceptable documentation of the borrower's or parent's death."2
- Payments received after the death
Payments received after the eligibility date are returned to the borrower's estate. An FFEL lender returns payments received after the date of death to the sender.3, 1
- Proof of death accepted
The original death certificate is not required: an original or certified copy, an accurate and complete photocopy of either, or a scanned or faxed copy is accepted. The holder may instead verify the death through an authoritative federal or state electronic database approved for use by the Secretary.3, 1, 4
Under exceptional circumstances and case by case, a discharge may be approved on other reliable documentation of the death. For a school-held Perkins Loan the school's chief financial officer makes that call; for an FFEL loan not owned by the Department, the guaranty agency's chief executive officer does.3, 4, 1
- Processing and payment
No deadline applies to the family; a discharge can be requested at any time. Direct Loan processing time varies by servicer.2
- Tax treatment
A discharge on account of death is excluded from federal gross income under 26 U.S.C. 108(f)(5), which Pub. L. 119-21 rewrote with no expiration date. For discharges after December 31, 2025, the exclusion applies only if the taxpayer's Social Security number is on the return for that year.7, 8
The federal exclusion covers both federal student loans and private education loans. The discharged amount may still be income for state tax purposes.7
- What the agency does and does not handle
Federal law does not require a private lender to discharge an education loan on the borrower's death, and policies vary by lender; the private lender is contacted directly.2
Other agencies and offices involved4
- The borrower's assigned loan servicer
Death reports and discharge for Direct Loans and Department-held Perkins Loans; shown under "My Aid" on StudentAid.gov9, 2
- MOHELA
A Direct Loan servicer; takes death documentation by fax, by upload after logging in, or by mail10
Fax: 1-866-222-7060
Mailing address: MOHELA 633 Spirit Drive Chesterfield, MO 63005
- The lender or guaranty agency holding the loan
Death reports and discharge for FFEL Program loans not owned by the Department2
Not in FSA's published guidance2
- A claim or application form
- How long processing takes
Sources10
- 1.34 CFR 682.402
- 2.StudentAid.gov: loan discharge on the borrower's death
- 3.34 CFR 685.212
- 4.34 CFR 674.61
- 5.20 U.S.C. 1087
- 6.Federal Perkins Loan Extension Act of 2015
- 7.26 U.S.C. 108(f)(5)
- 8.Pub. L. 119-21
- 9.StudentAid.gov: loan servicers
- 10.MOHELA: death discharge
Sources
Data sourced from Federal Student Aid primary sources (10 pages reviewed). How we research.
FSA death reporting
The borrower's assigned loan servicer (FSAIC can identify the servicer)
Phone
Hours
Website
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