How Do I Write a Letter of Instruction to Globe Life?

Send it to Globe Life's estate/claims department: PO Box 8076, McKinney, TX 75070. You can reach the department at 1-800-654-5433.

Globe Life lists these among its required documents: Completed Proof of Death - Claimant Statement for the issuing subsidiary (GLB1065452 Globe Life And Accident, LND1065452 Liberty National, UAI1065452 United American); Certified death certificate showing cause and manner of death (original or certified copy with raised or colored seal required for claims over $50,000; copy accepted for claims of $50,000 or less); Obituary (if available); Government-issued photo ID for each beneficiary. The prepared letter includes an enclosure checklist drawn from Globe Life's recorded requirements.

Incontestable policies (in force 2 or more years) are processed upon receipt of all required documents. Once determined payable, most claims are paid within a few days. Checks typically arrive within 10-15 business days from the time the claim is processed. Contestable policies (in force less than 2 years) require additional investigation and may take longer.

Globe Life provides its own letter-of-instruction form. We complete that official form with your information; you print, sign, and send it.

It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.

A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.