What happens to Walmart+ rewards when the owner dies
Walmart Inc. rewards are forfeited under the program's terms when the account is closed
Walmart Customer Care
Walmart Customer Care
Walmart does not publish a deceased-account or estate-claims timeline. The stored balance does not expire on its own, but it is tied to the account and cannot be transferred or divided at death, so it is lost once the account is closed without first being redeemed. The Walmart+ membership keeps auto-renewing and charging the payment method on file until it is cancelled, so cancelling promptly is what stops further charges.
(General customer service)
Under Walmart Inc.'s terms, Walmart+ rewards do not constitute property of the account holder and are forfeited when the account is closed upon death. There is no established process for transferring rewards to heirs or the estate.
There are reports of Walmart Inc. making exceptions through customer service, but these accommodations are discretionary and not guaranteed.
What to do
After a Walmart+ account holder's death, here is how to proceed:
- •Open the Wallet & Reward Center to see the Walmart Cash and Walmart Rewards balances.
- •Walmart Cash can be applied to a purchase, or cashed out in store once it reaches at least $25; Walmart Rewards for members can only be applied to future Walmart purchases and cannot be converted to cash.
- •A Walmart.com account in good standing is required to redeem either balance.
Required Documents
- The deceased's Walmart.com account login (email and password), or government-issued identification plus proof of authority over the estate if contacting Customer Care to close the account
- Death certificate (Walmart does not publish a deceased-account document checklist; Customer Care may request proof of death and proof of authority before acting on a closed-account request)
Timeline
Walmart does not publish a deceased-account or estate-claims timeline. The stored balance does not expire on its own, but it is tied to the account and cannot be transferred or divided at death, so it is lost once the account is closed without first being redeemed. The Walmart+ membership keeps auto-renewing and charging the payment method on file until it is cancelled, so cancelling promptly is what stops further charges.
Frequently asked questions
No. The Walmart+ Terms of Use state that you may not transfer or assign your Walmart+ Membership or any Walmart+ Benefits, and the membership is for personal, non-commercial use. It ends with the member and is not inheritable. The practical step after a death is to cancel the membership so it stops auto-renewing and charging the payment method on file.
The Walmart Cash terms state that Walmart Cash is non-transferable and non-assignable and cannot be divided as part of a settlement, legal proceeding, or death. The balance does not expire on its own, but it is tied to the account and a Walmart.com account in good standing is required to redeem it. If someone who can lawfully act for the estate accesses the account, the Walmart Cash can be applied to a purchase or cashed out in store once it reaches $25; otherwise it is lost when the account is closed.
No. Walmart Rewards for members are not cash and are not redeemable for cash. Unlike Walmart Cash, this balance can only be applied to future Walmart purchases on the same account. It cannot be transferred to another person and cannot be cashed out, so it has value only if someone redeems it on purchases through the deceased's account before the account is closed.
Walmart does not publish a dedicated deceased-account, estate-claims, or bereavement workflow for consumer accounts. Deceased-account questions go through general Walmart Customer Care, and the account can be closed using Walmart's self-service close-account page or by contacting Customer Care. Because there is no transfer process, the realistic path to any stored balance is accessing the account with the deceased's login before it is closed.
No. Walmart's terms state that Walmart Cash does not expire and Walmart Rewards do not expire. Both require a Walmart.com account in good standing to earn and redeem, so the constraint is account access and standing, not a time-based expiration. The balance is still lost at death because it cannot be transferred or divided and disappears when the account is closed.
Because rewards are forfeited at death, lifetime use is the only reliable strategy. Redeeming or sharing Walmart+ rewards while the account holder is alive ensures their value is not lost.
Sources
Data sourced from Walmart Inc. primary sources (8 pages reviewed). How we research.
Walmart Customer Care
Walmart Customer Care
Walmart does not publish a deceased-account or estate-claims timeline. The stored balance does not expire on its own, but it is tied to the account and cannot be transferred or divided at death, so it is lost once the account is closed without first being redeemed. The Walmart+ membership keeps auto-renewing and charging the payment method on file until it is cancelled, so cancelling promptly is what stops further charges.
(General customer service)
