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What happens to a Twitch account when someone dies

Twitch Interactive publishes its own process for a deceased person's account; a request goes in through Twitch Interactive's online form.

Twitch Interactive decides what happens to a Twitch account after a death case by case; its terms promise no transfer.

Twitch Interactive publishes its own process for a deceased person's account: Twitch Contact Us: Privacy, Deceased User; a request goes in through Twitch Interactive's online form.

How to request a transfer

1
Contact Twitch Support with Category Privacy and Sub-Category Deceased User, and name what the estate needs:
  • •Cancellation and refund of recurring charges on the account; ask the bank to cancel automatic charges as well.
  • •Access to the deceased person's past broadcasts, clips, highlights or archives.
  • •Closing and deleting the account, once anything else the estate wants is settled.
2
Give the account username or email and be ready for Twitch to verify key details before it acts. Watch the email inbox you used: Twitch replies by email, usually within 12 hours for a first response.
3
If the decedent was an Affiliate or Partner, ask about unpaid earnings before deletion. A creator account must be offboarded through support before it can be deleted or disabled.
4
Settle payouts well inside two years of the last login: after two years with no logged-in activity, unpaid earnings above the payment threshold may be escheated under abandoned property law.
Download instructions for the whole estate

What Twitch Interactive, Inc. (Amazon)'s terms say at death

14.4

“You may not assign this Agreement, by operation of law or otherwise, without our express prior written approval. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against you and us and each of our respective successors and assigns.”1

What Twitch Interactive, Inc. (Amazon) says happens10

Memorialization

Twitch states that it does not have an account memorialization feature.2

Transfer at death

A streamer may not assign the Monetized Streamer Agreement, by operation of law or otherwise, without Twitch's express prior written approval; subject to that, it binds each party's successors and assigns.1

Subscriptions and billing

Twitch can help a family member or representative cancel and refund recurring charges on a deceased person's account, and may ask for more information if it cannot locate the account.2

Deleting an account cancels its subscriptions.3

Disclosure of account content

Twitch takes requests from family members or representatives to access the deceased person's past broadcasts, clips, highlights or archives through the Deceased User contact category.2

Closing the account

A request to close and delete a deceased person's account goes through Contact Us under Privacy and Deceased User.2

A Partner or Affiliate account must first be offboarded, through customer support, before it can be deleted or disabled.3

Deletion and data retention

Deletion cannot be reversed: within 90 days of the request Twitch erases the content, including clips and highlights, and closes the account. Disabling an account is temporary, though disabled accounts may be purged after a period of time.3

Balances, payouts and refunds

Under the Monetized Streamer Agreement, no termination relieves either party of liability accruing under the agreement before termination.1

Affiliates and Partners are paid on or around the 15th of each month when the balance is over $50, or $100 by wire transfer; a smaller balance rolls over to the next month.4

Bits and other Digital Content have no monetary value, cannot be transferred or exchanged for cash, and are forfeited without compensation when an account is terminated.5

Channel Points have no monetary value, are not property, and expire if not used by a date Twitch sets.6

Inactive accounts and expiry

If an account has no logged-in activity for two years, unpaid accrued Program Fees above the Payment Threshold may be subject to escheatment under abandoned property law or become extinct by statute of limitation.1

Verifying the requester

Twitch verifies key details to confirm a deceased-account request is valid.2

Twitch discusses account-specific information only when a case is raised by the correct account.7

Support response times

Twitch Support takes email tickets around the clock through the Contact Us form and usually gives a first response within 12 hours.7

Not in Twitch's published guidance5

  • How long a request takes
  • A mailing address for a written request
  • A phone number for this
  • A complete list of the documents to send
  • Whether a certified death certificate is required

Sources7

A written request to Twitch Interactive can ask it to disclose the account’s content, refund an unspent balance, transfer the accounts to a named family member, preserve the account while the estate is opened and close the account.

Digital Assets Recovery Letter for Twitch drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Twitch Interactive, Inc. (Amazon) primary sources (9 pages reviewed). How we research.

Twitch estate claims

Twitch Support (Privacy, Deceased User)

Customer supportVisit website →
Verified Oct 2026

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