What happens to Bungie game content when the owner dies
Bungie, Inc. game content are forfeited under the program's terms when the account is closed
Bungie Help (Support)
Bungie Help — Submit a request / Data Privacy Requests (no dedicated deceased-account form)
Bungie does not publish a timeline for handling a deceased user's account because it does not transfer or merge accounts. Any access to the purchased content depends on the underlying platform store's deceased-user process and its timeline.
Under Bungie, Inc.'s terms, Bungie game content do not constitute property of the account holder and are forfeited when the account is closed upon death. There is no established process for transferring game content to heirs or the estate.
Families have occasionally received goodwill accommodations from Bungie, Inc., but these are not part of the published terms and cannot be relied upon.
What to do
When a Bungie account holder dies, these are the steps to take:
- •PlayStation — see the PlayStation estate guide
- •Xbox — see the Xbox estate guide
- •Steam — see the Steam estate guide
- •Epic Games — see the Epic Games estate guide
- •The web form requires signing in to the Bungie.net profile — do NOT sign in as the deceased. Bungie publishes an alternative for people who cannot sign in or have no Bungie.net profile: email privacyrequests@bungie.com to start the request
- •Identify yourself as the estate representative, state that you are not the account holder, and enclose the death certificate and proof of your authority to act
- •Expect Bungie to require validation before it acts; Bungie states that requests it cannot validate are cancelled and closed out, and that it excludes some categories (such as data about game restrictions or Terms of Use violations) from account exports
Required Documents
- No Bungie-published document checklist exists for a deceased Bungie.net account, because Bungie offers no account transfer or inheritance process. The items below are what a discretionary written request should enclose, not a Bungie-published requirement.
- Certified copy of the death certificate
- Proof of the requester's authority to act for the estate (letters testamentary, letters of administration, or equivalent)
- The deceased's Bungie Name and the email address on the Bungie.net account
- The platform store accounts (PlayStation, Xbox, Steam, Epic) linked under Cross Save, so the request identifies where the purchased content actually sits
- For the underlying purchases, the documents required are set by the platform store (PlayStation, Xbox, Steam, or Epic) — see each platform's estate guide.
Timeline
Bungie does not publish a timeline for handling a deceased user's account because it does not transfer or merge accounts. Any access to the purchased content depends on the underlying platform store's deceased-user process and its timeline.
Frequently asked questions
No. Bungie's Limited Software License Agreement grants a personal, non-transferable license and states the game is licensed, not sold, conferring no ownership. Bungie also states it cannot transfer or merge accounts and does not move items or characters between accounts. There is no Bungie inheritance or estate-claim process for a Bungie.net account or its in-game progress.
Destiny 2 expansion and DLC licenses are platform-store entitlements tied to the platform they were bought on (PlayStation, Xbox, Steam, or Epic). Bungie states these licenses do not transfer between platforms even with Cross Save and must be purchased separately on each platform. So any handling of those purchases runs through the deceased's underlying platform store account and that platform's deceased-user process, not through Bungie.
Silver is bound to the Destiny account and the Destiny release that purchased it and, per Bungie, cannot be transferred or gifted to another account or release. Bungie states it does not provide Silver refunds or transfers for any Destiny release, so by default an unspent balance is forfeited with the account. An estate can still ask: send Bungie a written request citing that clause and asking it to exercise discretion over the unspent balance for an account whose holder has died. Bungie is not obliged to agree. Note also that Bungie does not process refunds itself — the platform marketplace (PlayStation, Xbox, Steam, or Epic) issues refunds and Bungie adjusts the Silver balance to match — so raise the request with the platform store that sold the Silver as well as with Bungie.
Bungie does not publish a dedicated deceased-account form. To close the account or ask about handling, submit a request through Bungie Help at help.bungie.net/hc/en-us/requests/new, or use the Bungie Account and Safety Center at safety.bungie.net. To ask for a copy of the information Bungie holds on the account, use Bungie's Data Privacy Requests channel — but note the web form requires signing in to the Bungie.net profile, which an executor cannot and should not do. For that situation Bungie publishes an alternative: people who cannot sign in, or who have no Bungie.net profile, can email privacyrequests@bungie.com to start a privacy request. Bungie validates the requester before acting and closes out requests it cannot validate. Because Bungie does not transfer or merge accounts, all of these are general support and privacy channels rather than an inheritance process.
Bungie has been a Sony Interactive Entertainment subsidiary since 2022, and Bungie's privacy policy reflects data sharing with SIE and the Sony Group, with the online service sublicensed to US users by Sony Interactive Entertainment America. The acquisition did not create a deceased-user path at Bungie: the license terms are unchanged, and Bungie still publishes no deceased-account process and still states it cannot transfer or merge accounts. Sony ownership does not make the Bungie license inheritable. What it does mean is that if the Destiny 2 content was bought on a PlayStation, those purchases sit on the PlayStation Network account under Sony's Network Terms of Service and are handled through PlayStation's own deceased-user process, not Bungie's. Content bought on Xbox, Steam, or Epic is handled by those stores.
No. Cross Save only lets one person play a single set of characters across their own linked PlayStation, Xbox, Steam, and Epic accounts. It does not move licenses between people, and Bungie states DLC licenses and Silver do not transfer between platforms even with Cross Save. It is not a way to inherit or share purchased content.
Bungie offers no inheritance or account-transfer process, so there is no sanctioned way to reassign the account, and Bungie states it cannot transfer or merge accounts. Do not sign in with the deceased's credentials to keep playing: the license is personal and non-transferable, the account is not the family's to operate, and Bungie states that use in violation of the license limitations terminates the license immediately. The sanctioned route is to ask in writing — send Bungie Help a request asking it to exercise discretion and allow a named family member to retain access to the library and progress, enclosing the death certificate and proof of authority to act for the estate, and follow each platform store's own deceased-user process for the purchases themselves. Bungie may decline. The account can also be closed through Bungie Help once the estate no longer needs it.
Since Bungie game content are forfeited at death under the official terms, game content can only be used during the account holder's lifetime. Redeeming, transferring, or sharing game content while the account is active preserves their value.
Sources
Data sourced from Bungie, Inc. primary sources (11 pages reviewed). How we research.
Bungie Help (Support)
Bungie Help — Submit a request / Data Privacy Requests (no dedicated deceased-account form)
Bungie does not publish a timeline for handling a deceased user's account because it does not transfer or merge accounts. Any access to the purchased content depends on the underlying platform store's deceased-user process and its timeline.
