Can you pass on your Xbox account when you die?
Microsoft reviews requests about an Xbox account after a death case by case.
Protecting Xbox accounts while the account is active
No beneficiary designation, accounts can only be redeemed, not transferred, and 5-step plan.
How to protect your Xbox account while you are alive →Someone died. Handling Xbox accounts after a death
Transfer is handled on a case-by-case basis, 6-step process, and 3 required documents.
What happens to an Xbox account when someone dies →Xbox is Microsoft's gaming platform across Xbox consoles, the Xbox app and cloud gaming. An Xbox profile holds a gamertag, a digital game library, an Xbox Game Pass subscription and Xbox wallet funds, and signs in with the same Microsoft account as Outlook.com and OneDrive.
Microsoft decides what happens to an Xbox account after a death case by case; its terms promise no transfer. Microsoft allows no transfer of the account while the holder is alive.
What happens to Xbox at death
Naming who acts after a death
- Designation
There is no way to name who takes over an Xbox profile; Microsoft account credentials cannot be transferred to another user or entity, so the profile cannot pass to an heir.2
Sources2
- 1.Accessing Outlook.com, OneDrive and other Microsoft services when someone has died
- 2.Microsoft Services Agreement, Published July 30, 2026; Effective September 30, 2026
Microsoft publishes its own process for a deceased person's account: Accessing Microsoft services when someone has died; a written request goes in through Microsoft's support ticket system. There is no way to name a beneficiary or successor on an Xbox account.
Sources
Data sourced from Microsoft Corporation primary sources (7 pages reviewed). How we research.
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