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Sony Interactive Entertainment

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playstation.com

Can you pass on your PlayStation account when you die?

Sony Interactive Entertainment's terms forfeit a PlayStation account at death.

An account for PlayStation spans PS5, PS4 and PS VR. It holds a PlayStation Store digital game library, a PlayStation Plus subscription, PlayStation Store Wallet funds, trophies and profile data, PlayStation Stars rewards and purchased movies and TV shows.

Under Sony Interactive Entertainment's terms, a PlayStation account closes when the holder dies and nothing in it passes to anyone. Sony Interactive Entertainment allows no transfer of the account while the holder is alive.

What happens to PlayStation at death

Forfeited at death

The Terms of Service treat all content as a license to the individual account holder, not property, and on termination of the account for any reason there is no refund of items or of an unused Wallet balance, except as required by law or as the agreement expressly provides.1

Naming who acts after a death

Designation

There is no way to name a beneficiary or successor on an account for PlayStation, and accounts for PlayStation are non-transferable.2

Sources2

Sony Interactive Entertainment publishes no process specific to a deceased person's account; a written request goes by mail to Sony Interactive Entertainment, Attn: Consumer Services Department, 2207 Bridgepointe Pkwy, San Mateo, CA 94404, USA. There is no way to name a beneficiary or successor on a PlayStation account.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Sony Interactive Entertainment primary sources (8 pages reviewed). How we research.

PlayStation customer support

Consumer Services Department (Sony Interactive Entertainment)

Mailing address

Sony Interactive Entertainment, Attn: Consumer Services Department, 2207 Bridgepointe Pkwy, San Mateo, CA 94404, USA
Verified Sep 2026

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