How Do I Write a Letter of Instruction to SILAC?

Send it to SILAC's estate/claims department: SILAC Insurance Company, PO Box 30245, Salt Lake City, UT 84130-0245. You can reach the department at 1-800-352-5150.

SILAC lists these among its required documents: Completed Annuity Death Claim Form (CA or IA version as applicable); Certified copy of the death certificate; Government-issued photo ID for each claimant; Contract number or policy information. The prepared letter includes an enclosure checklist drawn from SILAC's recorded requirements.

Claims are typically processed within 10-30 business days after receipt of all required documentation. Processing time may be extended if additional documentation or review is required.

SILAC provides its own letter-of-instruction form. We complete that official form with your information; you print, sign, and send it.

It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.

A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.