How Do I Write a Letter of Instruction to OKX?

OKX lists these among its required documents: Certified/notarized copy of the death certificate (all documents must be in English); Proof of relationship to the decedent (marriage or birth certificate); Government identity document for the decedent (the account holder); Government identity document for the applicant. The prepared letter includes an enclosure checklist drawn from OKX's recorded requirements.

OKX publishes no timeline. The published shape of the process is: contact Support, OKX confirms the account and begins freezing it, an analyst is assigned, documents are reviewed (with possible follow-up requests), then funds are transferred and/or the account closed per the written instructions. Court authority is a prerequisite, so the real clock usually starts with the probate court issuing Letters, not with OKX.

OKX accepts a letter you write. We draft it for you, addressed to OKX's verified claims department with the required enclosures.

It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.

A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.