Estate planning at OKX
How to protect 3 OKX accounts — file death claims
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center — deceased/incapacitated user cases (no standing estate department; OKX assigns one case analyst per request)
Phone1-888-201-8380
WebsiteNotify online→
Verified Jul 2026
OKX has 3 accounts, each with different rules for what happens when the account holder dies. The right combination of beneficiary designations and trust ownership can keep the entire portfolio out of probate.
Beneficiary management at OKX is handled through direct contact.
OKX provides specific procedures for both proactive estate planning and filing claims after a death.
Preparing your estate
Beneficiaries and trust funding
How to review 3 account types at OKX.
View details →When someone dies
Death claim process
6-step process, 8 required documents, and contact information for survivors.
View details →Frequently asked questions
They can be. Earn and staking balances sit inside the same custodial account and follow the same estate path — no beneficiary designation, court authority required — but they are not always immediately liquid: some positions are term-based or subject to a redemption or unstaking period. Ask the case analyst assigned to your request what is locked, what can be redeemed, and on what schedule, before you write the instruction letter telling OKX what to do with the account. Crypto prices move during the review, and the estate carries that movement, so decide deliberately whether to have assets transferred in kind or closed out.
Sources
Data sourced from OKX primary sources (8 pages reviewed). How we research.
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center — deceased/incapacitated user cases (no standing estate department; OKX assigns one case analyst per request)
Phone1-888-201-8380
WebsiteNotify online→
Verified Jul 2026
Estate planning articles
Learn how to protect your OKX accounts and other assets with trusts, beneficiary designations, and estate planning documents.
