What happens to your OKX accounts when you die
Covers 3 crypto accounts — all transfer through probate
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center — deceased/incapacitated user cases (no standing estate department; OKX assigns one case analyst per request)
Phone1-888-201-8380
WebsiteNotify online→
Verified Jul 2026
OKX does not currently support beneficiary designations, transfer-on-death registrations, or trust account titling on any account type. All OKX accounts pass through the estate at death and may require probate.
When an account holder dies, the executor or administrator will need to contact OKX with a death certificate and legal authority documents to claim account balances. The process and required documents are covered on the death claim page.
OKX does not currently support beneficiary designations (POD or TOD) on any account type. All accounts transfer through the estate at death and may require probate.
Why trust accounts are not available
OKX does not support retitling accounts into a trust, naming a trust as beneficiary, or any other probate-avoidance mechanism. Account balances transfer through the estate at death. OKX does not offer a trust-titled account, does not accept a Certificate of Trust to retitle an account, and does not permit a trust to be named as an account beneficiary. Any "fund your trust with OKX" instruction elsewhere is wrong. The workable options are to move the asset to a trustee-controlled wallet, or to let the custodial account pass through the estate under OKX's deceased-user procedure.
OKX Exchange Account (custodial)OKX Earn and Staking balancesOKX Wallet (self-custody)
OKX Exchange Account (custodial)
The custodial trading account. OKX holds the crypto; fiat balances are held in segregated custodial accounts at third-party banks on trust for OKX users (US Terms §6). There is no beneficiary, POD, or TOD designation, and the account cannot be titled to a trust — US Terms §19.3 says you may not assign any rights under the Terms without OKX's prior written consent and that any attempted transfer or assignment by you is null and void. So the account passes through the estate: OKX releases it only against the documents in its deceased-user procedure, including a court-issued authority document. This is the ONE OKX holding an executor can actually recover.
Probate Required
OKX Earn and Staking balances
Assets a customer has subscribed into OKX Earn or staking products sit inside the custodial account and follow the same estate path as the trading balance — no beneficiary designation, court authority required. They are not always liquid on the day the executor arrives: some positions are term-based or subject to an unstaking/redemption period, so ask the assigned case analyst what is locked, what is redeemable, and on what schedule before instructing OKX what to do with the balance. Crypto prices move during that wait; the estate representative decides whether to have OKX transfer assets in kind or close out the account.
Probate Required
OKX Wallet (self-custody)
A separate, SELF-CUSTODIAL wallet covering 130+ chains. OKX describes it as a "self-managed crypto wallet... you are the only one in control of your assets," secured by seed phrase and private key (https://www.okx.com/en-us/web3). OKX holds no key and no copy of the seed phrase, and its US Terms §1.5 state OKX will never ask you to reveal passwords or keyphrases. That means OKX cannot open, freeze, or release this wallet for an executor, and no death certificate, Letters Testamentary, or court order can force it to. If nobody can reach the key material, the assets are gone — permanently. Anything in the OKX Wallet is outside the deceased-user procedure entirely.
Probate Required
Sources
Data sourced from OKX primary sources (8 pages reviewed). How we research.
Download these OKX instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against OKX primary sources. Bring it to the branch or keep it beside the phone.
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center
Phone1-888-201-8380
Mailing Address
OKX INC., One Sansome Street, Suite 1400 PMB 6005, San Francisco, CA 94104 (registered US address published at https://www.okx.com/en-us/contact-us.html; it is not a walk-in or claims-intake office)
WebsiteLearn more→
OKX Support Center — deceased/incapacitated user cases (no standing estate department; OKX assigns one case analyst per request)
Phone1-888-201-8380
WebsiteNotify online→
Verified Jul 2026
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