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Prepare the letter of instruction National Benefit Life requests during estate or death-claim processing — addressed to its verified claims department with the required enclosures. PDF.
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Which institution holds the account, and the capacity you are writing in.
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Send it to National Benefit Life's estate/claims department: National Benefit Life Insurance Company, Attn: Claims Department, One Court Square, Long Island City, NY 11120-0001. You can reach the department at 1-800-222-2062.
Yes — National Benefit Life requires the mailed letter of instruction to be notarized. The prepared letter includes a signature block; have it notarized before sending.
National Benefit Life lists these among its required documents: Completed Claimant's Statement form DCL-10 (each beneficiary completes a separate form; signature must be notarized); Certified copy of the death certificate; Original policy contract (if available); Government-issued identification for the beneficiary. The prepared letter includes an enclosure checklist drawn from National Benefit Life's recorded requirements.
Claims are processed on a case-by-case basis after all required documents are received and reviewed. Processing times vary depending on the complexity of the claim and completeness of documentation.
National Benefit Life provides its own letter-of-instruction/claim form. We prepare a transmittal cover letter and an enclosure checklist to accompany that form.
It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.
A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.
