How Do I Write a Letter of Instruction to iQ Credit Union?

Send it to iQ Credit Union's estate/claims department: iQ Credit Union, PO Box 1739, Vancouver, WA 98668-1739. You can reach the department at 800-247-4364.

iQ Credit Union lists these among its required documents: Certified copy of the death certificate; Valid government-issued photo ID for the claimant (POD beneficiary, executor, administrator, or successor trustee); The decedent's account numbers, if known; For an individual account with no POD beneficiary: Letters Testamentary or Letters of Administration. The prepared letter includes an enclosure checklist drawn from iQ Credit Union's recorded requirements.

Typically 5-10 business days for a straightforward POD or joint-survivorship account after iQ has the death certificate and claimant ID. Estates requiring Letters, a small-estate affidavit, or a trust review take longer, as does any account with an iQ loan to offset first.

iQ Credit Union accepts a letter you write. We draft it for you, addressed to iQ Credit Union's verified claims department with the required enclosures.

It depends on the capacity you are acting in. An executor or administrator encloses Letters Testamentary (when there is a will) or Letters of Administration (when there is not); a successor trustee encloses a certificate of trust; a successor under a small estate encloses that state’s small estate affidavit. The prepared letter lists the proof-of-authority document for your role alongside the institution’s required documents.

A letter of instruction is the written request an institution asks for when settling a deceased customer’s account. It identifies the decedent and the account, states the capacity you are acting in, and tells the institution what to do with the account.