
What to do when a First Savings account holder dies
Report the death to First Savings' First Merchants Bank Customer Service at 1-800-205-3464
First Savings merged into First MerchantsMerged, effective February 2026
First Savings Bank merged into First Merchants Bank effective February 1, 2026. The systems conversion is still pending: First Merchants' FAQs (verified 2026-09-17) tell First Savings customers to keep using their First Savings checks, debit cards and online banking until the "conversion later in 2026". Former First Savings branches are listed as First Merchants banking centers, and First Merchants services accounts at 1.800.205.3464.
After an account holder at First Savings dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact First Savings' First Merchants Bank Customer Service at 1-800-205-3464 with the proper legal authority documents.
Death claim process
The death claim process at First Savings works as follows:
Filing a claim
- Call First Merchants customer service at 1.800.205.3464 (Mon-Fri 8:00 a.m.-6:00 p.m., Sat 9:00 a.m.-1:00 p.m. ET), or visit any banking center, including the former First Savings offices
- Give the deceased account holder's full legal name, the account number if known, and the date of death
- A death certificate
- Valid government-issued photo ID
- Letters Testamentary or Letters of Administration, a small estate affidavit, or the trust agreement, depending on how the account is titled
- First Merchants Bank, PO Box 549, Daleville, IN 47334
- State the deceased account holder's full legal name, the date of death, the account number or numbers, and the sender's name, relationship, and contact information
Required Documents
- Death certificate
- Government-issued photo ID, for the beneficiary, successor trustee, or personal representative
- Letters Testamentary or Letters of Administration from the Indiana court, for a sole-name account with no beneficiary, presented by the executor or administrator
- Small estate affidavit, in place of Letters, where the estate qualifies and the bank accepts it
- Written trust agreement and successor trustee identification, for an account held by a trustee under a written trust agreement
What happens to each kind of account6
- Joint account with survivorship
The balance belongs to the surviving owner or owners, as joint tenants with survivorship rather than tenants in common.1
- Joint account without survivorship
On a joint account with no survivorship (tenants in common), the deceased owner's share does not pass to the other owner and is handled through the estate.1
- Trust account
On a Revocable Trust or In Trust For account under the Indiana terms, the beneficiary can withdraw once all the persons who created the account have died and the beneficiary is then living. Multiple surviving beneficiaries take equal shares without survivorship.1
- Payable-on-death account
The Indiana terms offer a Pay-on-Death account with or without LDPS. With LDPS, a beneficiary who died first is replaced by that beneficiary's lineal descendants per stirpes who survive all the account creators.1
Without LDPS, a beneficiary who died first drops out and the share is reallocated among the surviving primary beneficiaries in proportion to their shares, or to the surviving contingent beneficiaries if no primary survives. With no surviving beneficiary, the funds belong to the owner's estate.1
- Certificate of deposit
The account terms state that an early withdrawal penalty may be imposed on a time account even where the holder did not initiate the withdrawal, and they state no death exception. The penalty terms are in the separately provided notice of penalty for early withdrawal.1
- IRA
The named beneficiary presents the death certificate and completes the custodian's distribution paperwork.2
Accounts handled elsewhere2
- Dovenmuehle Mortgage, Inc. (DMI)
Legacy First Savings mortgages, which go to the servicer rather than the bank's deposit line3
- First Merchants Private Wealth Advisors
Trust and estate administration, guardianships, trusts, and IRAs4
Phone: 1-866-238-0082
Hours: Monday-Friday 8:00 AM-5:00 PM ET
What First Savings's agreement and guidance say7
- Telling the institution
"You agree to notify us promptly if any person with a right to withdraw funds from your account(s) dies."1
- What it does when notified
The bank may keep honoring checks, items, and instructions until it knows of the death and has had a reasonable opportunity to act.1
- Payments after the death
The bank "may pay or certify checks drawn on or before the date of death ... for up to ten (10) days after your death ... unless ordered to stop payment by someone claiming an interest in the account."1
- Disputes between claimants
The bank may place an administrative hold on the funds when the account becomes subject to a claim adverse to the account holder's interest, to others claiming an interest as survivors or beneficiaries, or arising by operation of law.1
- Debts owed to the institution
IRAs, credit-card debt, and accounts where the right of withdrawal arises only in a representative capacity are excluded from the bank's right of setoff, which protects a deceased person's IRA and an executor's estate account from being taken against a loan.1
- Wills, probate and small estates
Under the Indiana terms, how each account is titled on the account record, not the will, determines who is paid.1
- Accounts from a merged institution
First Savings Bank merged into First Merchants Bank effective February 1, 2026, and a legacy First Savings account is governed by First Merchants' Terms and Conditions of Your Account. First Merchants tells First Savings customers to keep using their First Savings services until a "conversion later in 2026".5
Not in First Savings's published guidance4
- A procedure for reporting a death
- A claim form
- Whether the death certificate must be certified
- How long a claim takes
Sources5
- 1.Terms and Conditions of Your Account
- 2.Contact
- 3.First Merchants Bank homepage
- 4.Fiduciary Services
- 5.First Merchants FAQs for First Savings Bank customers
First Savings' First Merchants Bank Customer Service can be reached by phone at 1-800-205-3464 for questions throughout the claims process.
Sources
Data sourced from First Savings primary sources (10 pages reviewed). How we research.
First Savings death claims support
First Merchants Bank Customer Service
Phone
Hours
Mailing address
Website
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