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How to report a death to Experian

Report the death to Experian Consumer Assistance Center

Settling an estate at Experian means notification, not a claim. One request reports the death so the credit file carries a deceased marker; the other asks for the deceased person's credit report, the fullest available list of the open accounts and debts the estate must resolve. Experian Consumer Assistance Center handles both.

Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting Experian.

Reporting a death

Follow these steps to file a death claim with Experian:

Reporting the death

1
Only a spouse or another legally authorized person, such as the executor of an estate, can report a death to the credit bureaus. Anyone who is not the spouse also provides documentation showing they are legally authorized to act for the deceased person.
2
Report the death by mailing a copy of the death certificate to Experian's Consumer Assistance Center, P.O. Box 4500, Allen, TX 75013, or by uploading it through Experian's secure document upload service.
3
Be ready to give Experian this information about the deceased person:
  • Name
  • Social Security number
  • Date of birth
  • Date of death
4
Experian may also ask for details about you, including your relationship to the deceased person and documentation that shows you have the authority to report the death.
5
To request the deceased person's credit report, mail the request to Experian, P.O. Box 9701, Allen, TX 75013, with the death certificate, proof of authority, and your own identifying information and documents.

Required Documents

  • Death certificate, to report the deathNot the original. Experian's guide says to obtain a certified copy if you do not already have one.
  • The deceased person's details, to report the deathName, Social Security number, date of birth and date of death.
  • Documentation showing you are legally authorized to act for the deceased person, if you are not the spouseFor example, a copy of a legal document with a court seal showing you are the executor of the estate.
  • Death certificate, to request the deceased person's credit reportOne copy.
  • The deceased person's information, to request the deceased person's credit reportFull name including middle initial and generation (Jr., II, III), Social Security number, date of birth, date of death and last known address.
  • Your own identifying details, to request the deceased person's credit reportFull name including middle initial and generation, Social Security number, date of birth and complete addresses for the past two years.
  • Government-issued identification card, to request the deceased person's credit reportOne copy, such as a driver's license or state ID card, displaying your current address.
  • Proof of address, to request the deceased person's credit reportOne copy of a current utility bill, bank statement, insurance statement or similar.

What happens to each kind of account1

Credit file

Not all creditors report to each of the credit reporting agencies, and some creditors do not report at all, so a debt may not appear on a credit report.1

The credit bureaus delete credit accounts seven years after being notified of a death, after which the credit report no longer exists.2

What Experian provides to the estate1

List of the deceased person's accounts

A spouse or another legally authorized person, such as the executor, can request the deceased person's credit report from Experian by mail.2

What Experian's agreement and guidance say2

Telling the institution

Experian is usually informed of a death by the Social Security Administration or by the deceased person's creditors. Notifying Experian directly helps the process move more quickly.3

What it does when notified

Once Experian receives the death certificate, it adds a "deceased indicator" to the credit file.2

Once one credit bureau is notified of a death, it notifies the other two.4

If someone applies for credit using the deceased person's information, the lender sees the deceased statement and knows the application is the result of identity theft.1

Not in Experian's published guidance1

  • How long a claim takes

Sources4

Download instructions for the whole estate
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Experian primary sources (11 pages reviewed). How we research.

Experian death claims support

Experian Consumer Assistance Center

Mailing address

Experian Consumer Assistance Center, P.O. Box 4500, Allen, TX 75013
Verified Sep 2026

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