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Current

Subsidiary of Finco Services, Inc. d/b/a Current

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What to do when a Current account holder dies

Report the death to Current's Member Services at 1-888-851-1172

What happens to Current accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Current's Member Services (1-888-851-1172) to claim the funds.

Before contacting Current, have the account holder's full name, date of birth, and any available account numbers ready.

Death claim process

Here is the step-by-step death claim process at Current:

Filing a claim

1
Tell Current promptly that the member has died. There is no claims portal and no estate unit: general support handles a death case by case.
  • Call 888-851-1172, Monday through Friday, 9 a.m. to 6 p.m. ET, the number in the Member Services block of both deposit agreements
  • Email support@current.com. Current says: "For your security, we can’t communicate with an email address that isn’t listed on your account."
  • In-app chat, under Support then Contact Us, is available 24/7 to someone who can sign in to the deceased member's app
  • There are no branches. Current's About page: "We also have no physical branches"
2
On the same call, ask support to stop standing debits, which do not stop by themselves: a Current Max subscription, any Paycheck Advance auto-repayment and Build Card AutoPay.
3
To halt items dated on or before the death from clearing in the ten days after it, give a written stop-payment instruction as someone claiming an interest in the account.
4
Send the documents support asks for. The agreements say Current "may require additional documentation to confirm any claims made on the CRB Account."
5
Ask whether the account has been placed on hold, and what specifically will release it.
6
Ask support to close the account. Current is not required to close it while transactions are pending, while it is overdrawn or subject to Legal Process, or while a Build Card balance is unpaid.
  • Pay any Build Card balance. Reserved Funds are meant to cover it, but AutoPay runs only twice a month
  • Resolve any Paycheck Advance outstanding; its repayment is normally taken from the next payroll deposit
  • Clear a negative balance. Current may close an account that has been negative for 61 calendar days or more
  • Let pending card transactions settle, including preauthorization holds: up to ten days generally, and up to thirty-one days for car rentals and hotels
7
Before the refund check is issued, confirm who it will be payable to and correct the mailing address on file, or it goes to the deceased member's last address.

What happens to each kind of account2

Account in one name

A Current account has no payable-on-death designation, no joint owner and no trust title, so the balance is part of the estate.1

A teen account belongs to the parent: the teen is only an Authorized User, whose authority "may be automatically terminated by the death of any owner of the CRB Account."1

Crypto account

If the Current account is closed, Zero Hash is instructed "to sell any remaining cryptocurrency balance(s) in your Hosted Wallet(s) at the prevailing market price(s)" and the proceeds go to the Current account or as directed, less costs of the sale or closing.2

The coins are sold at market, not transferred in kind to an estate wallet. They sit at Zero Hash LLC, "not held at Current, Choice Financial Group, or Cross River Bank."2

Accounts handled elsewhere3

Cross River Bank

Partner bank holding Current deposits, including accounts reissued under Cross River numbers1

Choice Financial Group

Partner bank holding Current deposits not yet reissued under Cross River1

Zero Hash LLC

Holds Current members' crypto balances2

What Current's agreement and guidance say8

Telling the institution

Cross River section I.7, "Death or Incapacitation": "Your representative, appointed party, or designee agrees to notify us promptly if you die or become legally incapacitated." The Choice agreement carries the same clause at section 5.3, 4

Current "will continue to accept deposits and process transaction instructions" until it is "(a) notified of your death or adjudication of incompetency, and (b) have a reasonable opportunity to act."3, 4

Payments after the death

"Even if we have knowledge of your death, we may pay or process transactions on your CRB Account on or before the date of death for up to ten (10) days after that date unless ordered to stop payment by someone claiming interest in the CRB Account."3, 4

Disputes between claimants

Both agreements say that if Current receives an adverse claim to the account and does not believe it is adequately protected if it ignores the claim, it "may place a hold on funds that are subject to the claim."3, 4

"The hold may be placed for any period of time we believe to be reasonably necessary to allow a legal proceeding to determine the merits of the claim to be instituted."3, 4

Holds and legal process

Where Legal Process such as a garnishment or levy is on the account, Current "may refuse to permit (or may limit) withdrawals or transfers from your CRB Account until the Legal Process is satisfied or dismissed."3

How proceeds are paid

When the account is closed, the unused balance can be returned "via check sent to the mailing address we have in our records." Current may require identification and address verification documentation before it issues the refund check.3

"Allow up to fourteen (14) days for the refund check to be processed, plus additional time for the check to be mailed to you."3

Current opens no estate accounts, and both agreements bar mobile deposit of "Checks payable to any person or entity other than you," so a check payable to the estate cannot be deposited into a personal Current account.3, 4

Fees

A closure fee of up to $10.00 may be charged, and "Check processing fees may apply" to the refund check.3

Dormant and unclaimed accounts

After twelve consecutive months with no financial transaction activity the account is inactive and "subject to a $5.00 inactivity fee, per month, for each subsequent month of continued inactivity."1

Longer dormancy sends the balance to the state of the last known address, with an escheatment fee of up to $20.00. "You will then need to apply to the state for return of your funds."1

Accounts from a merged institution

Current is expanding its Cross River Bank partnership and reissuing account and routing numbers, teen accounts included, so older statements can show a different bank. Deposits sent to the old numbers still arrive, so an old direct deposit keeps funding the account until stopped at the source.1

"You can find your partner bank by checking the back of your card." In the app, the Cross River details are under the Home tab, then Details; the earlier numbers are under the question mark at the top right of the Account screen, then "Previous Account Information".1

Not in Current's published guidance6

  • A procedure for reporting a death
  • A department for deceased-customer accounts
  • A claim form
  • A list of required documents
  • A mailing address for claim documents
  • How long a claim takes

Sources4

Download instructions for the whole estate

Current's Member Services can be reached by phone at 1-888-851-1172 and email at support@current.com for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Current primary sources (15 pages reviewed). How we research.

Current death claims support

Member Services

Hours

Monday-Friday 9:00 AM-6:00 PM ET

Mailing address

Finco Services, Inc. d/b/a Current, 393 Canal Street #180, New York, NY 10013
Verified Sep 2026

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