What happens to Sephora points when someone dies

“Membership is non-transferable and Membership purchases must be made by the member. If your Membership is revoked or otherwise cancelled, any Beauty Insider Points in your account will automatically expire.”¹

Beauty Insider Points have no cash value, can only be redeemed for Rewards, and are never redeemable for cash, another product, gift cards or e-gift certificates.¹

Rewards have no cash value unless required by law and cannot be sold, returned or exchanged for points, cash, another product, a gift card or an e-gift certificate unless under a specific offer from Sephora.¹

Sephora Gift Cards and store credits do not expire and carry no inactivity or service fees, and a card is redeemed by presenting it, so the estate can generally spend the remaining balance.²

The Cards have no cash value, may not be redeemed for cash or refunded except as required by law, and may not be resold without written authorization.²

Closing the account forfeits all existing Beauty Insider Points, tier status and tier benefits, cancels unshipped Auto-Replenish orders, and ends a Same-Day Unlimited subscription without any refund.³

Sephora cannot close an account that holds Online Store Credit, so an account that cannot be closed signals store credit held for the estate.³

A member may close the account by contacting Sephora Client Services or by self-closure, and a closed account can be re-opened on request through Sephora Client Services.¹

Sephora's self-closure route runs through the member's own login; a survivor reaches the account through Sephora Client Services instead.³

Gift card questions and balances²