Can you pass on your Sephora points when you die?
Sephora USA's terms forfeit Sephora points at death.
Protecting Sephora points while the account is active
No beneficiary designation, points can only be redeemed, not transferred, and 5-step plan.
How to protect your Sephora points while you are alive →Someone died. Handling Sephora points after a death
Points are forfeited under the official terms, 5-step process, and 2 required documents.
What happens to Sephora points when someone dies →Beauty Insider is Sephora's free retail loyalty program in the United States and Canada, run by Sephora USA, Inc. Members earn one point per dollar of merchandise spend and redeem points for Rewards. The tiers are Insider, VIB ($350 of spend in a calendar year) and Rouge ($1,000).
Under Sephora USA's terms, Sephora points are forfeited when the account holder dies. Sephora USA allows no lifetime transfer of points; the account holder can only redeem them.
What happens to Sephora at death
- Forfeited at death
Beauty Insider Points are effectively forfeited when the member dies, because the terms offer no transfer mechanism, no cash-out and no beneficiary option.1
Naming who acts after a death
- Designation
Beauty Insider offers no beneficiary designation, so nothing can be assigned to a named recipient in advance.1
Other companies and product lines involved1
- Sephora gift card line
Gift card questions and balances2
Phone: 1-888-860-7897
Sources2
- 1.Beauty Insider Terms & Conditions, Last Updated August 28, 2025
- 2.Gift Card, Store Credit, and Promotional Card Terms and Conditions, Last Updated February 20, 2026
Sephora USA publishes no process specific to a deceased person's account; a written request goes by email to customerservice@sephora.com. There is no way to name a beneficiary or successor on a Sephora account.
Sources
Data sourced from Sephora USA, Inc. primary sources (8 pages reviewed). How we research.
Sephora customer support
Sephora Customer Service
Phone
Hours
Website
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