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How to protect your Sephora points while you are alive

There is no way to name a beneficiary or successor on a Sephora account. Sephora USA allows no lifetime transfer of points; the account holder can only redeem them.

Because Sephora USA's terms forfeit Sephora points at death, anything preserved is moved or used while the account holder is alive. There is no way to name a beneficiary or successor on a Sephora account. Sephora USA allows no lifetime transfer of points; the account holder can only redeem them.

How to protect your Sephora points

1
Redeem a meaningful Beauty Insider Points balance while you are able. The points have no cash value, cannot be transferred, and expire after 12 months without point activity.
2
Keep the account active if you want the balance to survive. A single qualifying purchase or redemption resets the 12-month point-activity clock, and Membership inactivity of more than 12 months is a ground for revocation, which expires the points.
3
Keep Sephora gift cards, eGift card emails and store merchandise credit cards somewhere your executor will find them. They do not expire and carry no inactivity fees, so they hold their value and pass with the rest of your belongings.
  • •Note the 16-digit card numbers and PINs with your records.
4
Record the account email with your estate planning documents so your executor can identify the account and contact Client Services.
5
Leave instructions to cancel Auto-Replenish orders, any Same-Day Unlimited subscription and stored payment methods after death so they do not keep billing the estate, and list any Sephora Credit Card separately as a bank account.

Naming who acts after a death

Designation

Beauty Insider offers no beneficiary designation, so nothing can be assigned to a named recipient in advance.1

What Sephora USA, Inc.'s terms say about sharing and transfers4

Pooling with family

Beauty Insider offers no family pooling, household account or point sharing, and the terms limit Membership to individuals only and to one account per individual.1

Transfers to another member

All Rewards are non-transferable, and Beauty Insider Cash is not cash, has no cash value without a purchase and may not be altered, sold, bartered or transferred.1

Gifting and purchases for others

A Rouge Reward is not transferable and may not be sold, transferred or assigned to anyone else; an attempt to transfer the code may invalidate it.2

The only sanctioned way to benefit someone else is to use a Reward to buy merchandise as a gift for them.1

Expiry and activity requirements

Unredeemed Beauty Insider Points expire when the membership account has had no point activity, through purchase or redemption, for 12 months or more.1, 2

The terms list Membership inactivity of more than 12 months as a ground for Membership revocation, which expires the points automatically.1

Sources2

  1. 1.Beauty Insider Terms & Conditions, Last Updated August 28, 2025
  2. 2.Beauty Insider Frequently Asked Questions, Last Updated September 16, 2026

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Sephora USA, Inc. primary sources (8 pages reviewed). How we research.

Sephora customer support

Sephora Customer Service

Phone

1-877-737-4672 (1-877-SEPHORA)

Hours

Monday-Friday 5:00 AM-9:00 PM PT; Saturday-Sunday 6:00 AM-9:00 PM PT (phone and chat)
Verified Oct 2026

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