What happens to Radisson Rewards points when the owner dies
Radisson Hotel Group has a formal process for transferring points after an account holder dies
Radisson Rewards Member Services
Radisson Rewards Member Services
The transfer request must be submitted within one year of the date of death. Radisson Rewards does not publish a specific processing timeline for approved requests. If the request is not submitted within the one-year window, the account is closed and all points are forfeited.
(General customer service)
Per the Radisson Rewards Terms and Conditions "Upon Death" clause: points belonging to a deceased Radisson Rewards or Radisson Rewards for Bookers and Planners member may be transferred to the account of the deceased member's beneficiary(ies) at Radisson's sole discretion. The deceased member's membership must have been in good standing at the time of death. The transfer request must include documentation showing proof of death (such as a death certificate) and proof of authority to make the request (such as court documents or the decedent's will). Requests must be made within one year of the date of death; otherwise the account is closed and all points are forfeited. Awards, hotel stays, Elite Membership Status, Lifetime Membership Status, Elite Night Credit, and related status benefits do not transfer to the recipient of the points.
How to request a transfer
Here is the process for transferring Radisson Rewards points after the account holder dies:
- •Proof of death, such as a certified death certificate.
- •Proof of authority to make the request, such as court documents (letters testamentary, letters of administration) or the decedent's will.
- •The deceased member's Radisson Rewards account number.
- •The beneficiary's Radisson Rewards account number (the beneficiary must have an existing Radisson Rewards account to receive the points).
Required Documents
- Proof of death (certified death certificate)
- Proof of authority to make the request (letters testamentary, letters of administration, probate documents, or the decedent's will)
- Deceased member's Radisson Rewards account number
- Beneficiary's active Radisson Rewards account number
Timeline
The transfer request must be submitted within one year of the date of death. Radisson Rewards does not publish a specific processing timeline for approved requests. If the request is not submitted within the one-year window, the account is closed and all points are forfeited.
Frequently asked questions
Per the Radisson Rewards Terms and Conditions, points belonging to a deceased member may be transferred to a beneficiary's Radisson Rewards account at Radisson's sole discretion, provided the account was in good standing at the time of death. The transfer request must include a death certificate and proof of authority (court documents or the decedent's will) and must be submitted within one year of the date of death. Elite Membership Status, Lifetime Membership Status, Elite Night Credits, awards, and hotel stays do not transfer.
Yes. The transfer request must be submitted within one year of the date of death. If no request is made within that window, the account is closed and all points are forfeited.
No. Radisson Rewards does not offer a formal pre-death beneficiary designation. The Upon Death clause in the Terms and Conditions is triggered post-death by a written request from the estate, accompanied by proof of death and proof of authority to act.
Radisson Rewards Americas was retired and merged into Choice Privileges effective July 18, 2023, following Choice Hotels' August 2022 acquisition of Radisson Hotel Group Americas. Former Radisson Rewards Americas points converted into Choice Privileges points at a 2-to-1 rate, and Elite Night Credits and matched status were carried over. The international Radisson Rewards program operated by Radisson Hotel Group (covering Europe, the Middle East, Africa, and Asia-Pacific) continues to operate independently with its own Terms and Conditions, and the Upon Death clause described on this page applies only to that international program.
Yes. If there is no points activity in your account for any 24-month period, Radisson may void and cancel all points at its sole discretion without notice. Any qualifying earn or redeem activity resets the 24-month clock. After death, the one-year estate transfer deadline is the operative deadline and takes priority.
The Terms and Conditions require two things: proof of death (for example, a certified death certificate) and proof of authority to make the request (for example, court documents such as letters testamentary or letters of administration, or the decedent's will). The deceased member's account number and the beneficiary's existing Radisson Rewards account number should also be provided.
No. The Terms and Conditions explicitly state that awards, hotel stays, Elite Membership Status, Lifetime Membership Status, Elite Night Credit, and related status benefits do not transfer to the recipient of the points. Only the raw points balance is eligible for transfer.
Use the contact form at radissonhotels.com/en-us/contact-us or call Radisson at 1-800-333-3333 (English support available 24/7). Signed-in VIP, Premium, and Bookers & Planners members have additional exclusive support lines listed in the contact page.
The recipient can use transferred points under the program's normal terms. Keeping the deceased account holder's account number and contact details on file simplifies this process for the executor or surviving family.
Sources
Data sourced from Radisson Hotel Group primary sources (8 pages reviewed). How we research.
Radisson Rewards Member Services
Radisson Rewards Member Services
The transfer request must be submitted within one year of the date of death. Radisson Rewards does not publish a specific processing timeline for approved requests. If the request is not submitted within the one-year window, the account is closed and all points are forfeited.
(General customer service)
