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Radisson Hotel Group

Hotel Points

radissonhotels.com/en-us/rewards

How to protect your Radisson Rewards points while you are alive

There is no way to name a beneficiary or successor on a Radisson Rewards account. While the account holder is alive, Radisson Hotel Group allows transfers to another member.

Radisson Hotel Group decides requests about Radisson Rewards points after a death case by case, so nothing in its terms promises a survivor anything; what the account holder sets up in advance is what holds. There is no way to name a beneficiary or successor on a Radisson Rewards account. While the account holder is alive, Radisson Hotel Group allows transfers to another member.

How to protect your Radisson Rewards points

1
Move points to the person you intend to have them while you are alive: up to five members a month, with no member receiving more than 100,000 points a month by transfer.
2
Enroll the recipient well before a transfer is planned, since both people must have been Radisson Rewards members for more than 30 days.
3
Keep the account active: after any 24-month period with no points activity, points can be voided without notice, and any qualifying earning or redemption resets that clock.
4
Redeem a large balance rather than letting it accumulate: book Award Nights at participating properties, pay at check-out for a stay or services, redeem with Radisson partners, or book an Award Night as a gift for a friend or family member.
5
Make sure the intended beneficiary holds a Radisson Rewards account, since the Upon Death clause transfers points into the beneficiary's account.
6
Write the one-year deadline into your estate documents: the Upon Death request must be made within one year of the date of death.
7
Leave the membership number, the current balance and the Brussels correspondence address with your estate papers, so the request can be made without anyone needing to sign in to your account.
8
Plan any Americas balance separately: Radisson Rewards Americas was terminated and its members moved into Choice Privileges, whose own rules govern those points.

Naming who acts after a death

Designation

A member cannot name a beneficiary on the account in advance; after a death, the Upon Death clause lets Radisson transfer the points to the account of the deceased member's beneficiary in its sole discretion.1

What Radisson Hotel Group's terms say about sharing and transfers5

Pooling with family

Radisson Rewards has no family pooling or household account.1

Transfers to another member

A member may transfer points to at most five members a month; a receiving member may not accept points from more than five accounts in one month, and can receive at most 100,000 points a month by transfer.1

To complete or receive a transfer, a person must have been a Radisson Rewards member for more than 30 days; the transfer rules draw no distinction between Elite and non-Elite members.1

Transfers to a partner program

Points can be redeemed with Radisson partners, but any "other sale, purchase, barter, auction, gift, transfer, or assignment of points" outside the Program Terms is prohibited and will not be honoured, so points cannot be moved into an airline or other partner programme.1

Gifting and purchases for others

Points may be donated to certain non-profit organisations chosen by Radisson, purchased through Points.com when Radisson offers that option, and used to book an Award Night as a gift for a friend or family member.1

Expiry and activity requirements

Points can be voided and cancelled in Radisson's sole discretion, without notice, after any 24-month period with no points activity; any qualifying earning or redemption resets that clock.1

Sources1

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Radisson Hotel Group primary sources (4 pages reviewed). How we research.

Radisson Rewards customer support

Radisson Rewards Member Services

Hours

24 hours a day, 7 days a week (English-language support)

Mailing address

Radisson Loyalty Management B.V., Avenue du Bourget 44, 1130 Brussels, Belgium
Verified Sep 2026

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