Planning ahead for your Radisson Rewards points

Lifetime transfer options and steps to take now for Radisson Hotel Group points

Radisson Hotel Group

Hotel Points

radissonhotels.com/en-us/rewards
Radisson Hotel Group logo

Radisson Rewards Member Services

Mailing Address

Radisson Loyalty Management B.V., Avenue du Bourget 44, 1130 Brussels, Belgium

HoursThe contact page states that English-language support is available 24/7, and that VIP, Premium and Bookers & Planners members can reach exclusive support lines after signing in to their account. Its published telephone directory lists per-country numbers across Europe, the Middle East, Africa and Asia-Pacific; it lists no United States or Canada number, consistent with the Americas business having moved to Choice Hotels.

Radisson Rewards Member Services

Mailing Address

Radisson Loyalty Management B.V., Avenue du Bourget 44, 1130 Brussels, Belgium

HoursThe contact page states that English-language support is available 24/7, and that VIP, Premium and Bookers & Planners members can reach exclusive support lines after signing in to their account. Its published telephone directory lists per-country numbers across Europe, the Middle East, Africa and Asia-Pacific; it lists no United States or Canada number, consistent with the Americas business having moved to Choice Hotels.

(General customer service)

Verified Sep 2026

Radisson Hotel Group does not guarantee transfer of points after death. Lifetime planning provides options for managing points and controlling who has access to them.

Members can transfer points to other Radisson Rewards members while their account is active. This may involve a fee, but it is the most straightforward way to share points with family.

How to protect your Radisson Rewards points

7 lifetime planning steps for your Radisson Rewards points:

1
Move points to the intended person while alive. Section 6.d.i permits transfers to up to five members a month, with a 100,000-point monthly cap on what any one member can receive, and requires the people involved to have been members for more than 30 days — so a recipient should be enrolled well before a transfer is planned.
2
Keep the account active. Points can be voided and cancelled at Radisson's sole discretion, without notice, after any 24-month period with no points activity. Any qualifying earning or redemption resets that clock, and this is the most common way a balance disappears before anyone thinks to claim it.
3
Redeem rather than accumulate where the balance is large. Points may be redeemed for Award Nights at participating properties, used at check-out to pay for a stay or for services consumed during it, or redeemed with Radisson partners; an Award Night can also be booked as a gift for a friend or family member.
4
Make sure the intended beneficiary holds a Radisson Rewards account. The Upon Death clause transfers points into the account of the beneficiary, so a beneficiary with no account has nowhere for them to go.
5
Write the one-year deadline into the estate documents. The Upon Death request must be made within a year of the date of death, and it is the single term most likely to cost the family the balance.
6
Leave the membership number, the current balance and the Brussels correspondence address with the estate papers, so the request can be made without anyone needing to sign in to the member's account.
7
Plan any Americas balance separately. Radisson Rewards Americas was terminated and its members moved into Choice Privileges, whose rules state that Choice Privileges points "do not constitute property of the Member" and are non-transferable, and which contains no death clause at all.

Family sharing

Radisson Rewards has no family pooling or household account. What it has is a member-to-member points transfer, described in Section 6.d.i of the Program Terms: a member may transfer points within the programme to a maximum of five members per month, a receiving member may not accept points from more than five accounts in one month, the maximum a member can receive by transfer is 100,000 points per month, and to complete or receive a transfer a person must have been a Radisson Rewards member for more than 30 days. The Terms state no fee for a member-to-member transfer and draw no distinction between Elite and non-Elite members. Points may also be donated to certain non-profit organisations chosen by Radisson, and may be purchased through Points.com when Radisson offers that option; "any other sale, purchase, barter, auction, gift, transfer, or assignment of points" outside the Program Terms is prohibited and will not be honoured, so points cannot be moved into an airline or other partner programme. Points can be redeemed with Radisson partners and a member may book an Award Night as a gift for a friend or family member, which is the practical way to spend a balance on someone else.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Yes, within limits set by Section 6.d.i of the Terms. A member may transfer points to a maximum of five members per month; a receiving member may not take points from more than five accounts in one month and may not receive more than 100,000 points by transfer in a month; and to make or receive a transfer a person must have been a Radisson Rewards member for more than 30 days. The Terms state no fee. Points cannot be moved into an airline or other partner programme — any transfer or gift of points outside the Program Terms is prohibited and will not be honoured.

They can be cancelled for inactivity. If there is no points activity in the account for any 24-month period, Radisson may void and cancel any or all of the points, at any time, in its sole discretion and without notice or liability. Qualifying earning or redemption activity resets the period. After a death, the one-year Upon Death deadline is the operative date.

No. There is no beneficiary designation feature in the programme. The Upon Death clause operates after death, on a request that encloses proof of death and proof of authority. The practical preparation is to make sure the intended person already holds a Radisson Rewards account, and to leave the membership number and the one-year deadline with the estate papers.

Listing the Radisson Rewards account in an estate inventory identifies it for a fiduciary, who works through the operator's official channels to manage or close it.

Radisson Rewards does not offer beneficiary designations, so there is no program-level mechanism for directing points to a specific person at death.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Radisson Hotel Group primary sources (5 pages reviewed). How we research.

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