What happens to Midjourney accounts when the owner dies

Midjourney, Inc. accounts are forfeited under the program's terms when the account is closed

Midjourney, Inc.

Artificial Intelligence

midjourney.com
Midjourney, Inc. logo

Midjourney Support

HoursTicket-based support; no published phone line

Midjourney Support (no dedicated estates channel)

Timeline

Midjourney publishes no timeline for estate requests, because it publishes no estate process. Support tickets return an automated acknowledgment with a ticket number within a few minutes; there is no published response SLA. Subscription cancellation takes effect at the end of the current billing period. Account deletion runs a 7-day reconsideration window, after which the account and its data are deleted within 30 days. Refunds, where the account qualifies (under 20 lifetime GPU minutes), can take up to 10 business days to reach the bank.

Verified Jul 2026

When a Midjourney account holder dies, accounts are forfeited under Midjourney, Inc.'s terms. The account balance has no transferable value, and there is no formal process for heirs to claim accounts.

Families have occasionally received goodwill accommodations from Midjourney, Inc., but these are not part of the published terms and cannot be relied upon.

What to do

When a Midjourney account holder dies, these are the steps to take:

1
Write to Midjourney support. There is no bereavement form, phone number, or estates channel. Requests go through the help-center request form or by email to billing@midjourney.com; per Contacting Support, an automated reply issues a support ticket number within a few minutes. Include the deceased's Midjourney ID or account email so the ticket can be matched to the account.
2
Enclose documentation. Midjourney publishes no documentation requirements, so send the standard set an estate would produce:
  • Certified copy of the death certificate
  • Proof of your legal authority (letters testamentary, letters of administration, or a court order)
  • Government-issued photo ID of the requester
  • The account email address or Midjourney ID
3
State the requests plainly in the letter: an export or copy of the generated-image and video archive, a list of what the account holds, the subscription and payment records for the estate inventory, and a hold on deletion while the estate is being opened. The Terms of Service grant the subscriber ownership of the assets they create, so the archive is estate property; what the estate is asking Midjourney for is access to it. Midjourney has no published process for this and is not obliged to answer.
4
Preserve what is already reachable. Assets generated without Stealth Mode may be publicly visible on the Explore page. Per Keeping Your Creations Private, Midjourney is open by default, so much of a non-Stealth account's output can be found on the site. Stealth Mode content (Pro and Mega plans only) is not visible to anyone else.
5
Stop the recurring charge. Midjourney subscriptions auto-renew monthly or annually. Cancellation ends future payments while access continues to the end of the paid period, and the account and its assets remain reachable after cancellation. Refunds are narrow: per Requesting a Refund, only accounts with under 20 lifetime GPU minutes qualify, and the option appears at cancellation if it applies. Where the estate cannot reach the account, closing the underlying payment card with the issuing bank stops further renewals.
6
Order the requests correctly. Do not ask for deletion until the estate has what it needs — deletion is irreversible. Per Deleting Your Data, a deletion started from https://www.midjourney.com/account:
  • Cancels the subscription immediately
  • Opens a 7-day reconsideration window in which the request can be reversed
  • Deletes the account and its associated data within 30 days of the request, after which it cannot be restored

Required Documents

  • Certified copy of the death certificate
  • Proof of legal authority (letters testamentary, letters of administration, or court order)
  • Government-issued photo ID of the requester
  • The account email address or Midjourney ID

Timeline

Midjourney publishes no timeline for estate requests, because it publishes no estate process. Support tickets return an automated acknowledgment with a ticket number within a few minutes; there is no published response SLA. Subscription cancellation takes effect at the end of the current billing period. Account deletion runs a 7-day reconsideration window, after which the account and its data are deleted within 30 days. Refunds, where the account qualifies (under 20 lifetime GPU minutes), can take up to 10 business days to reach the bank.

Download instructions for the whole estate

Frequently asked questions

No. Midjourney publishes no bereavement, estate, or deceased-user process: no form, no memorial option, no legacy contact, and no estates team. A survivor's only route is a written request to Midjourney support through the help-center request form or billing@midjourney.com, enclosing a death certificate and proof of authority to act for the estate. Midjourney is not obliged to answer, and no outcome is promised.

Because owning the assets and having access to the account are two different things. Midjourney says the subscription and image history "can't be transferred," and that the image gallery, image count history, and other account-specific details will not move to another account. So the archive is estate property sitting inside an account the estate cannot inherit. That gap is exactly what a written request to Midjourney asks it to bridge, as a discretionary matter. Downloading the assets during life is the only route that does not depend on Midjourney agreeing.

Sometimes, and only partially. Midjourney is open by default, so assets generated without Stealth Mode may be publicly visible on the Explore page at midjourney.com/explore. Stealth Mode (available on Pro and Mega plans) keeps creations off the public site entirely, so a Stealth account leaves nothing to find. Beyond what is public, the family would have to ask Midjourney support in writing for an export or a list of what the account holds. Midjourney publishes no process for that and no one should be signing in as the deceased.

Yes. Subscriptions auto-renew monthly or annually and keep charging the payment method on file until they are cancelled. Cancellation stops future payments; access to subscription features continues to the end of the paid period. Refunds are narrow — under the published refund policy, only accounts with under 20 lifetime GPU minutes qualify, and the refund option appears at cancellation if it applies. Where the estate cannot reach the account, closing the underlying payment card with the issuing bank is the reliable way to stop further renewals.

Cancelling stops future payments and ends image generation at the close of the billing period, while the account and the generated assets stay reachable. Deleting is a different, irreversible act: started from https://www.midjourney.com/account, it cancels the subscription immediately, opens a 7-day reconsideration window during which it can be reversed, and then deletes the account and its associated data within 30 days. An estate should never start a deletion until it has downloaded everything it wants and finished any request to Midjourney.

Since Midjourney accounts are forfeited at death under the official terms, accounts can only be used during the account holder's lifetime. Redeeming, transferring, or sharing accounts while the account is active preserves their value.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Midjourney, Inc. primary sources (12 pages reviewed). How we research.