What happens to Midjourney accounts when the owner dies

Midjourney, Inc. accounts are forfeited under the program's terms when the account is closed

Midjourney, Inc.

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Midjourney Billing Support

HoursTicket-based support; no published phone line. An automated reply with a ticket number arrives within a few minutes.

Midjourney Billing Support (no dedicated estates channel)

Timeline

Midjourney publishes no timeline for estate requests, because it publishes no estate process. An email to billing support returns an automated acknowledgment with a ticket number within a few minutes; there is no published response SLA. Subscription cancellation takes effect at the end of the current billing cycle. A data-deletion request runs a 7-day window in which it can be reversed, and the account and its associated data are deleted within 30 days of the request. Refunds, where the account qualifies (less than 20 GPU minutes over the lifetime of the account), can take up to 10 business days to reach the bank, with a confirmation email within a few minutes.

Verified Sep 2026

When a Midjourney account holder dies, accounts are forfeited under Midjourney, Inc.'s terms. The account balance has no transferable value, and there is no formal process for heirs to claim accounts.

Families have occasionally received goodwill accommodations from Midjourney, Inc., but these are not part of the published terms and cannot be relied upon.

What to do

When a Midjourney account holder dies, these are the steps to take:

1
Write to Midjourney support. There is no bereavement form, phone number, or estates channel. Per Contacting Support, the published route for billing inquiries is an email to billing@midjourney.com, which returns an automated response with a support ticket number within a few minutes; Midjourney also runs a help-center request form. Include the deceased's Midjourney ID or account email so the ticket can be matched to the account.
2
Enclose documentation. Midjourney publishes no documentation requirements, so send the standard set an estate would produce:
  • Certified copy of the death certificate
  • Proof of your legal authority (letters testamentary, letters of administration, or a court order)
  • Government-issued photo ID of the requester
  • The account email address or Midjourney ID
3
State the requests plainly in the letter: an export or copy of the generated-image and video archive, a list of what the account holds, the subscription and payment records for the estate inventory, and a hold on deletion while the estate is being opened. The Terms of Service grant the subscriber ownership of the Assets they create, so the archive is estate property; what the estate is asking Midjourney for is access to it. Midjourney has no published process for this and is not obliged to answer.
4
Preserve what is already reachable. Assets generated without Stealth Mode may be publicly visible on the Explore page at midjourney.com/explore. Per Keeping Your Creations Private, Midjourney is open by default, so much of a non-Stealth account's output can be found on the site. Per Stealth Mode, Stealth content (Pro and Mega plans) stays hidden on the site, and content made private stays private even if the subscription is later cancelled or downgraded.
5
Stop the recurring charge. Midjourney subscriptions renew on a billing cycle. Per Canceling Your Subscription, cancellation takes effect at the end of the current billing cycle, access to subscription features continues until then, and cancelling does not delete the generated images or the account history. Refunds are narrow: per Requesting a Refund, eligibility is limited to accounts that have used less than 20 GPU minutes over the lifetime of the account, and the option appears at cancellation if it applies. Where the estate cannot reach the account, closing the underlying payment card with the issuing bank stops further renewals.
6
Order the requests correctly. Do not ask for deletion until the estate has what it needs — deletion is irreversible. Per Deleting Your Data and the Data Deletion and Privacy FAQ, a deletion started from the Manage Subscription page at https://www.midjourney.com/account (the "How can I delete my account?" section at the bottom of the page):
  • Cancels the subscription immediately
  • Opens a 7-day window in which the request can be reversed
  • Deletes the account and its associated data within 30 days of the request, after which the account cannot be restored

Required Documents

  • Certified copy of the death certificate
  • Proof of legal authority (letters testamentary, letters of administration, or court order)
  • Government-issued photo ID of the requester
  • The account email address or Midjourney ID

Timeline

Midjourney publishes no timeline for estate requests, because it publishes no estate process. An email to billing support returns an automated acknowledgment with a ticket number within a few minutes; there is no published response SLA. Subscription cancellation takes effect at the end of the current billing cycle. A data-deletion request runs a 7-day window in which it can be reversed, and the account and its associated data are deleted within 30 days of the request. Refunds, where the account qualifies (less than 20 GPU minutes over the lifetime of the account), can take up to 10 business days to reach the bank, with a confirmation email within a few minutes.

Download instructions for the whole estate

Frequently asked questions

No. Midjourney publishes no bereavement, estate, or deceased-user process: no form, no memorial option, no legacy contact, and no estates team. The current Terms of Service and Privacy Policy do not mention death, an estate, or next of kin at all. A survivor's only route is a written request to Midjourney billing support at billing@midjourney.com or through the help-center request form, enclosing a death certificate and proof of authority to act for the estate. Midjourney is not obliged to answer, and no outcome is promised.

Because owning the assets and having access to the account are two different things. Midjourney says the subscription and image history "can't be transferred," and that the image gallery, image count history, and other account-specific details will not move to another account. So the archive is estate property sitting inside an account the estate cannot inherit. That gap is exactly what a written request to Midjourney asks it to bridge, as a discretionary matter. Downloading the assets during life is the only route that does not depend on Midjourney agreeing.

Sometimes, and only partially. Midjourney describes itself as open by default, so assets generated without Stealth Mode can potentially be found on the Explore page at midjourney.com/explore. Stealth Mode, available on Pro and Mega plans, keeps creations hidden from other users on the website, and content made private stays private even after a cancellation or downgrade — so a Stealth account leaves little or nothing to find. Beyond what is public, the family would have to ask Midjourney billing support in writing for an export or a list of what the account holds. Midjourney publishes no process for that, and no one should be signing in as the deceased.

Yes. Subscriptions renew automatically on their billing cycle and keep charging the payment method on file until they are cancelled. Cancellation stops future payments; access to subscription features continues to the end of the paid cycle. Refunds are narrow — under the published refund policy, eligibility is limited to accounts that have used less than 20 GPU minutes over the lifetime of the account, counting both Fast/Turbo and Relax time, and the refund option appears at cancellation if it applies. Where the estate cannot reach the account, closing the underlying payment card with the issuing bank is the reliable way to stop further renewals.

Cancelling stops future payments and ends image generation at the close of the billing cycle, while the account, the generated images, and the account history stay reachable. Deleting is a different, irreversible act: started from the Manage Subscription page at midjourney.com/account, it cancels the subscription immediately, opens a 7-day window during which it can be reversed, and then deletes the account and its associated data within 30 days, after which the account cannot be restored. An estate should never start a deletion until it has downloaded everything it wants and finished any request to Midjourney.

Since Midjourney accounts are forfeited at death under the official terms, accounts can only be used during the account holder's lifetime. Redeeming, transferring, or sharing accounts while the account is active preserves their value.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Midjourney, Inc. primary sources (13 pages reviewed). How we research.

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