What happens to FRONTIER Miles when the owner dies
Frontier Airlines has a formal process for transferring miles after an account holder dies
Frontier Airlines Customer Service
Frontier Airlines Customer Service
No specific timeline is published in the Terms and Conditions. Contact customer service at 602-333-5925 for current processing expectations.
(General customer service)
When a FRONTIER Miles account holder dies, Frontier Airlines provides a process for transferring miles to the estate or designated heirs.
How to request a transfer
Here is the process for transferring FRONTIER Miles after the account holder dies:
- •Certified copy of the death certificate of the member or a letter from the executor of the estate
- •Court documents specifying how miles should be divided (required when there are multiple heirs or executors)
- •FRONTIER Miles account numbers for all heir(s) who will receive miles
Required Documents
- Certified copy of the death certificate of the member or letter from the executor of the estate
- Court documents directing how miles should be divided (if multiple heirs or executors)
- FRONTIER Miles account number(s) of all heir(s) receiving miles
Timeline
No specific timeline is published in the Terms and Conditions. Contact customer service at 602-333-5925 for current processing expectations.
Frequently asked questions
Yes. Frontier Airlines allows miles to be transferred to heirs upon the death of a member. The executor or heir must provide a certified copy of the death certificate of the member or a letter from the executor. If there are multiple heirs or executors, miles are divided as directed by court documents.
Heirs without an existing FRONTIER Miles account can enroll in the program to receive their share of miles. Alternatively, they can submit written permission to waive their rights, and those miles are divided among the remaining heirs.
The published FRONTIER Miles Terms and Conditions do not specify a fee for post-death transfers. Contact customer service at 602-333-5925 to confirm current fee policies.
After the transfer is complete, the recipient can use the miles according to the program's standard terms. Document the deceased account holder's details to make this process easier for your executor or family.
Sources
Data sourced from Frontier Airlines primary sources (7 pages reviewed). How we research.
Frontier Airlines Customer Service
Frontier Airlines Customer Service
No specific timeline is published in the Terms and Conditions. Contact customer service at 602-333-5925 for current processing expectations.
(General customer service)
