Planning ahead for your FRONTIER Miles

Lifetime transfer options and steps to take now for Frontier Airlines miles

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Frontier Airlines Customer Service

Hours24/7 (phone 602-333-5925; live chat at https://www.flyfrontier.com/chat-with-us/; WhatsApp 1-720-902-3969)

(General customer service)

Verified Jul 2026

While Frontier Airlines does allow post-death transfer of miles, lifetime planning gives the account holder more control over how miles are shared and used.

FRONTIER Miles Family Pooling allows a group of up to 8 members to combine and share miles. The pool head (the member who creates the pool) must hold either a Frontier Airlines World Mastercard or FRONTIER Miles Elite Silver status or higher. The head controls all redemptions from the pooled balance and can remove contributors at any time. Pool members do not need to be family -- the program states friends and family may be invited. Frontier advertises "no minimums, maximums or hidden fees" on contributions. Pool contributors can leave a pool at their account holder's discretion; a 90-day cooling-off period applies after leaving a pool before the member can join or create another. Miles purchased or gifted through Frontier's partner Points.com can also be added to a pool.

How to protect your FRONTIER Miles

4 lifetime planning steps for your FRONTIER Miles:

1
Set up Family Pooling (https://www.flyfrontier.com/frontier-miles/family-pooling/) with trusted family or friends so miles are already accessible to heirs without requiring an estate transfer. The pool head must hold a Frontier Airlines World Mastercard or at least Elite Silver status.
2
Document your FRONTIER Miles account number and the email address associated with the account in your estate planning records or digital asset inventory so your executor can locate the account.
3
Maintain at least one qualifying accrual activity every 12 months to prevent miles from expiring. If you hold the Frontier Airlines World Mastercard, credit card activity counts as accrual activity.
4
Consider purchasing or gifting miles through Frontier's partner Points.com to consolidate balances before they expire, or redeem miles for award flights to extract value while alive.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Family Pooling allows a group of up to 8 members to combine their FRONTIER Miles into a shared balance. The pool head must hold a Frontier Airlines World Mastercard or any FRONTIER Miles Elite status tier. The head controls all redemptions and can remove contributors at any time. Frontier advertises no minimums, maximums, or hidden transaction fees on pool contributions.

An eligible FRONTIER Miles member (Frontier Airlines World Mastercard holder or any Elite status tier) creates the pool through their account at flyfrontier.com and invites up to 8 people to join. Invited members accept through their own FRONTIER Miles accounts.

Miles are generally non-transferable and may not be combined among members. The Terms and Conditions recognize limited exceptions: Family Pooling, purchase or gifting through Frontier's partner Points.com, transfer pursuant to a divorce or separation decree, and transfer on the death of a member. Selling, bartering, or exchanging miles for value outside these channels is prohibited and may result in account termination.

Members can leave a Family Pool at their account holder's discretion. A 90-day cooling-off period applies after leaving a pool before the member can join or create another pool.

Recording that a FRONTIER Miles account exists, alongside other accounts, gives a fiduciary the information needed to reach the operator through its official process.

FRONTIER Miles does not offer beneficiary designations, so there is no program-level mechanism for directing miles to a specific person at death.

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Sources

Data sourced from Frontier Airlines primary sources (7 pages reviewed). How we research.