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What happens to a Figma account when someone dies

Figma publishes no process specific to a deceased person's account; a written request goes by email to support@figma.com.

Figma decides what happens to a Figma account after a death case by case; its terms promise no transfer.

Figma publishes no process specific to a deceased person's account; a written request goes by email to support@figma.com. The request takes 5 documents.

How to request a transfer

1
Keep the account and its subscription in place until the files are out. Figma can delete stored content 30 days after termination, and deleting the account deletes the files in its drafts regardless of who owns them.
2
Recover the work by the plan the account was on:
  • •Organization or Enterprise: ask an organization admin to reach the drafts through Admin and claim any ownerless team or folder.
  • •Professional: ask an admin to open the admin-only folder that holds a removed user's drafts.
  • •Starter: no admin tier exists, and draft files become inaccessible once the account is deleted.
3
Ask a collaborator or admin with access to export the work twice: as .fig files, which reopen in Figma without comments or version history, and as PNG, SVG, JPG or PDF files, which open anywhere but lose layers.
4
Write to Figma Support or support@figma.com with:
  • •The death certificate and the requester's government-issued photo ID.
  • •Letters testamentary, letters of administration, or a court order.
  • •The account email address and the URLs of any teams or folders involved.
5
Ask an admin to download the invoices, then cancel the subscription, which does not end when the account is deleted. With no admin left, Support can remove the card on file given its last four digits, expiration date, and the latest payment date and amount.
6
Ask Support to remove Community files published from the account, and collect any paid-resource earnings through the person's Stripe account, which is where Figma sends creator payouts.

Required Documents

  • Death certificate
  • Government-issued photo ID of the requester
  • Proof of legal authority: Letters testamentary, letters of administration, or a court order.
  • Account email address and the URLs of any teams or folders involved
  • Card and payment details: for a billing-only request where no one can sign in. The last four digits and expiration date of the card on file, and the date and amount of the most recent payment, which Figma names for removing a card to stop renewals.
Download instructions for the whole estate

What Figma, Inc.'s terms say at death

Section 8.2(b)

“Upon any termination, to the extent permitted by applicable law, Figma will make all Customer Content then held by Figma available to you for electronic retrieval for a period of 30 days, but thereafter Figma may delete any stored Customer Content.”1

What Figma, Inc. says happens9

Who owns the asset

The Terms of Service grant a "limited, non-exclusive, non-transferable, non-sublicensable, revocable right" to access the Services.1

Under section 9.7, the Terms and access to any of the Services are not assignable or transferable by the customer without Figma's prior written consent.1

Owned folders of a deleted account become ownerless, and a team owner or admin can claim them.3

Transfer at death

When an account is deleted without ownership transferred first, a Starter or Professional team with other members has ownership reassigned automatically, to an admin, then a can-edit member, then a can-view member. A team with no other members is deleted.2

On Organization and Enterprise plans the team becomes ownerless and an organization or workspace admin can claim it. Owned files inside teams or folders become ownerless and cannot be claimed, though anyone with access keeps it.2

Deletion and data retention

Deleting an account deletes the files in that account's drafts regardless of who owns them.2

Files in drafts become inaccessible on Starter; on Professional, Organization and Enterprise they are collected into a folder only admins can reach.2

Admins can reach a removed user's drafts in an admin-only folder on Professional as well as Organization and Enterprise, though moving that folder into a team is not supported on Professional.4

How requests are reviewed

An organization or workspace admin can recover a member's drafts and claim ownerless teams and folders on their own timeline, with no Figma review.4, 3

Disclosure of account content

The Data portability and deletion page directs data access requests for data that cannot be downloaded from within the account to support@figma.com.5

Subscriptions and billing

Subscriptions are not canceled automatically when an account is deleted, and a paid Professional subscription must be canceled before the account can be deleted.2

Invoices are not accessible after an account is deleted, and Figma recommends downloading them first.2

Where no admins remain, Figma support can remove the card on file to prevent renewals, given the last four digits and expiration date of the card and the date and amount of the most recent payment.6

The Renewal and Cancellation Terms apply to Organization plan subscriptions purchased online, supplement the Software Services Agreement, and name support@figma.com for cancellation.7

Closing the account

If the person belonged to an organization, an organization admin has to remove them from the organization before the account is closed.2, 8

Continuing a shop, channel or listing

Community files published from a deleted account stay publicly accessible, and anyone who already duplicated a file keeps their copy. Figma Support can be asked to remove Community files associated with a deleted account.9

Paid Community resources cannot be unpublished, only delisted, and remain accessible to people who bought them.9

Balances, payouts and refunds

Creator payouts for paid Community resources are made through the creator's own Stripe account rather than through Figma, and a disabled Stripe account automatically delists the resource.10

Other companies and product lines involved1

Stripe

Creator payouts for paid Figma Community resources, held in the creator's own Stripe account10

Not in Figma's published guidance8

  • A process for a deceased account holder
  • How long a request takes
  • A phone number for this
  • A mailing address for a written request
  • A live chat channel for support
  • A hold on the account while the estate is opened
  • A disclosure standard for a deceased user's content
  • A death provision in the Terms of Service or Software Services Agreement

Sources10

A written request to Figma can ask it to preserve the account while the estate is opened, disclose a record of the account’s communications, disclose the account’s content, provide purchase and transaction records for the estate inventory and close the account.

Digital Assets Recovery Letter for Figma drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Figma, Inc. primary sources (14 pages reviewed). How we research.

Figma estate claims

Figma Support

Estate requests go through general customer service.

Verified Sep 2026

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