
What happens to a Figma account when someone dies
Figma publishes no process specific to a deceased person's account; a written request goes by email to support@figma.com.
Figma decides what happens to a Figma account after a death case by case; its terms promise no transfer.
Figma publishes no process specific to a deceased person's account; a written request goes by email to support@figma.com. The request takes 5 documents.
How to request a transfer
- •Organization or Enterprise: ask an organization admin to reach the drafts through Admin and claim any ownerless team or folder.
- •Professional: ask an admin to open the admin-only folder that holds a removed user's drafts.
- •Starter: no admin tier exists, and draft files become inaccessible once the account is deleted.
- •The death certificate and the requester's government-issued photo ID.
- •Letters testamentary, letters of administration, or a court order.
- •The account email address and the URLs of any teams or folders involved.
Required Documents
- Death certificate
- Government-issued photo ID of the requester
- Proof of legal authority: Letters testamentary, letters of administration, or a court order.
- Account email address and the URLs of any teams or folders involved
- Card and payment details: for a billing-only request where no one can sign in. The last four digits and expiration date of the card on file, and the date and amount of the most recent payment, which Figma names for removing a card to stop renewals.
What Figma, Inc.'s terms say at death
- Section 8.2(b)
“Upon any termination, to the extent permitted by applicable law, Figma will make all Customer Content then held by Figma available to you for electronic retrieval for a period of 30 days, but thereafter Figma may delete any stored Customer Content.”1
What Figma, Inc. says happens9
- Who owns the asset
The Terms of Service grant a "limited, non-exclusive, non-transferable, non-sublicensable, revocable right" to access the Services.1
Under section 9.7, the Terms and access to any of the Services are not assignable or transferable by the customer without Figma's prior written consent.1
Owned folders of a deleted account become ownerless, and a team owner or admin can claim them.3
- Transfer at death
When an account is deleted without ownership transferred first, a Starter or Professional team with other members has ownership reassigned automatically, to an admin, then a can-edit member, then a can-view member. A team with no other members is deleted.2
On Organization and Enterprise plans the team becomes ownerless and an organization or workspace admin can claim it. Owned files inside teams or folders become ownerless and cannot be claimed, though anyone with access keeps it.2
- Deletion and data retention
Deleting an account deletes the files in that account's drafts regardless of who owns them.2
Files in drafts become inaccessible on Starter; on Professional, Organization and Enterprise they are collected into a folder only admins can reach.2
Admins can reach a removed user's drafts in an admin-only folder on Professional as well as Organization and Enterprise, though moving that folder into a team is not supported on Professional.4
- How requests are reviewed
An organization or workspace admin can recover a member's drafts and claim ownerless teams and folders on their own timeline, with no Figma review.4, 3
- Disclosure of account content
The Data portability and deletion page directs data access requests for data that cannot be downloaded from within the account to support@figma.com.5
- Subscriptions and billing
Subscriptions are not canceled automatically when an account is deleted, and a paid Professional subscription must be canceled before the account can be deleted.2
Invoices are not accessible after an account is deleted, and Figma recommends downloading them first.2
Where no admins remain, Figma support can remove the card on file to prevent renewals, given the last four digits and expiration date of the card and the date and amount of the most recent payment.6
The Renewal and Cancellation Terms apply to Organization plan subscriptions purchased online, supplement the Software Services Agreement, and name support@figma.com for cancellation.7
- Closing the account
If the person belonged to an organization, an organization admin has to remove them from the organization before the account is closed.2, 8
- Continuing a shop, channel or listing
Community files published from a deleted account stay publicly accessible, and anyone who already duplicated a file keeps their copy. Figma Support can be asked to remove Community files associated with a deleted account.9
Paid Community resources cannot be unpublished, only delisted, and remain accessible to people who bought them.9
- Balances, payouts and refunds
Creator payouts for paid Community resources are made through the creator's own Stripe account rather than through Figma, and a disabled Stripe account automatically delists the resource.10
Other companies and product lines involved1
Not in Figma's published guidance8
- A process for a deceased account holder
- How long a request takes
- A phone number for this
- A mailing address for a written request
- A live chat channel for support
- A hold on the account while the estate is opened
- A disclosure standard for a deceased user's content
- A death provision in the Terms of Service or Software Services Agreement
Sources10
- 1.Terms of Service
- 2.Delete your Figma account
- 3.Claim ownership of a folder
- 4.Manage drafts of removed users
- 5.Data portability and deletion, effective January 4, 2023
- 6.Transfer ownership of a team
- 7.Renewal and Cancellation Terms for Online Purchases, effective March 11, 2026
- 8.Remove people from an organization
- 9.Remove or unpublish Community files
- 10.About selling Community resources
A written request to Figma can ask it to preserve the account while the estate is opened, disclose a record of the account’s communications, disclose the account’s content, provide purchase and transaction records for the estate inventory and close the account.
Digital Assets Recovery Letter for Figma drafts that request from the estate's details.
Sources
Data sourced from Figma, Inc. primary sources (14 pages reviewed). How we research.
Figma estate claims
Figma Support
Website
Estate requests go through general customer service.
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
How Many Death Certificates Do I Need?
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Do I Need Probate?
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What Happens to Jointly Owned Property When an Owner Dies?
See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.

