What happens to Domino's points when the owner dies

Domino's Pizza LLC points are forfeited under the program's terms when the account is closed

Domino's Pizza LLC

Dining Rewards

dominos.com/en/my-deals-and-rewards
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Domino's Customer Support

HoursOnline support via the Customer Support contact form and Dot chatbot; order-specific issues are handled by the local Domino's store

Domino's Customer Support

Timeline

There is no estate-claim timeline because Domino's does not offer a point-transfer or inheritance process. The only operative deadline is the program's standard expiration: points lapse after 180 days of account inactivity (no earning or redeeming of points), so any points an executor wishes to redeem must be used before the account crosses that window.

HoursOnline support via the Customer Support contact form and Dot chatbot; order-specific issues are handled by the local Domino's store

(General customer service)

Verified Jul 2026

Under Domino's Pizza LLC's terms, Domino's points do not constitute property of the account holder and are forfeited when the account is closed upon death. There is no established process for transferring points to heirs or the estate.

There are reports of Domino's Pizza LLC making exceptions through customer service, but these accommodations are discretionary and not guaranteed.

What to do

When a Domino's account holder dies, these are the steps to take:

1
Domino's does not publish an estate, bereavement, or point-transfer process for Domino's Rewards. Points are account-bound, redeemable only for menu items, and lapse after 180 days of account inactivity, so there is no claim to file for the points themselves.
2
If you have the deceased's Domino's account sign-in credentials and want to use any accumulated points before they lapse, you can:
  • Sign in to the deceased's Domino's account at dominos.com or in the Domino's app
  • Check the points balance and redeem any points that have reached a redemption tier (for example, a free menu item) on a qualifying online order from a participating US location
  • Note that redemption is online-only and the account must remain active (points expire after 180 days of inactivity)
3
Close the deceased's Domino's account, or stop any saved-payment or marketing activity on it, by contacting Domino's Customer Support once the account is no longer needed.
4
For broader account and food-delivery cleanup, also cancel or address any linked third-party delivery or payment accounts the deceased used to order, since those are separate from the Domino's Rewards balance.

Required Documents

  • Domino's publishes no estate-claim document requirements for Domino's Rewards points, because the program has no documented point-transfer or inheritance process.

Timeline

There is no estate-claim timeline because Domino's does not offer a point-transfer or inheritance process. The only operative deadline is the program's standard expiration: points lapse after 180 days of account inactivity (no earning or redeeming of points), so any points an executor wishes to redeem must be used before the account crosses that window.

Download instructions for the whole estate

Frequently asked questions

Domino's Rewards points are tied to an individual Domino's account and are redeemable only for menu items, not cash. Domino's publishes no beneficiary designation, point-transfer, or death-of-member provision, and points expire after 180 days of account inactivity. As a result, accumulated points have no documented inheritance path and lapse once the account becomes inactive, so the practical outcome at death is forfeiture.

No. Domino's does not publish any mechanism to transfer Domino's Rewards points to another person or to an estate. Points stay attached to the account on which they were earned and are redeemable only for menu items on qualifying online orders from participating US locations.

No. Domino's Rewards does not offer a beneficiary designation. There is no documented way to name someone to receive accumulated points, and the points are not described as the member's transferable property.

Domino's offers no estate-claim process for points. If you have the deceased's account sign-in credentials, you can sign in and redeem any points that have reached a redemption tier on a qualifying online order before the points lapse. Points expire after 180 days of account inactivity, so they must be used while the account is active. There is no separate executor process to recover or transfer the points.

Since Domino's points are forfeited at death under the official terms, points can only be used during the account holder's lifetime. Redeeming, transferring, or sharing points while the account is active preserves their value.

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Sources

Data sourced from Domino's Pizza LLC primary sources (4 pages reviewed). How we research.