Planning ahead for your Domino's points

Domino's Pizza LLC points cannot be transferred and have no beneficiary option — here is what you can do while the account is active

Domino's Pizza LLC

Dining Rewards

dominos.com/en/my-deals-and-rewards
Domino's Pizza LLC logo

Domino's Customer Support

HoursOnline only: the Dot Customer Support bot and an email contact form (which carries a "Domino's Rewards" category). Order-specific issues are directed to the local Domino's store. Domino's publishes no general Customer Support phone line; the number published on dominos.com, 800-252-4031, is for screen-reader users having trouble using the website.

Domino's Customer Support

HoursOnline only: the Dot Customer Support bot and an email contact form (which carries a "Domino's Rewards" category). Order-specific issues are directed to the local Domino's store. Domino's publishes no general Customer Support phone line; the number published on dominos.com, 800-252-4031, is for screen-reader users having trouble using the website.

(General customer service)

Verified Sep 2026

Because Domino's points are forfeited at death under Domino's Pizza LLC's terms, the only way to preserve their value is through action taken while the account is active.

How to protect your Domino's points

Here are 5 steps to protect and manage your Domino's points while the account is active:

1
Treat Domino's Rewards points as a perishable benefit, not an inheritable asset. The Program Rules state they are not property, have no cash value, and are not transferable upon death, so no estate-planning document can direct them.
2
Redeem what you have accumulated rather than banking it. Points are redeemed online at published tiers (20, 40, and 60 points at the 2023 relaunch), one Reward per order, so a balance you intend to use is better spent than saved.
3
Watch the inactivity rule if you order seasonally. Any 180 consecutive calendar days with no earning and no redeeming forfeits the whole balance without compensation, and the window restarts with qualifying activity.
4
Record the email address on your Domino's Profile in your digital-asset inventory so an executor can identify and close the account, and note that the Profile holds saved payment and address data even though the points themselves have no estate value.
5
Do not leave account credentials for a survivor to use. Point the executor at the account instead; the Terms of Use make the account holder responsible for all activity on it, and the Program Rules limit participation to one Profile per person.

Family sharing

Domino's Rewards has no family sharing, pooling, or household account. The Program Rules limit participation to one Domino's Profile per person, and the person who is the authorized email account holder of the address used at registration is deemed the Participant. Points cannot be transferred or assigned for any reason, so there is no way to combine or share balances between family members. The only shared benefit is practical: a member can redeem a Reward on an order placed for other people.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Spend them rather than bank them. Because the Rules put Points outside your property and outside your estate, no will or trust provision can pass them on, and a 180-day gap in activity forfeits the balance. Redeem at a tier you want while your account is active, record your Domino's Profile email in your digital-asset inventory so an executor can identify and close the account, and leave instructions rather than credentials. Treat any Domino's gift card you hold separately, since that is a stored value and not a Rewards balance.

Recording that a Domino's account exists, alongside other accounts, gives a fiduciary the information needed to reach the operator through its official process.

Domino's does not offer beneficiary designations, so there is no program-level mechanism for directing points to a specific person at death.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Domino's Pizza LLC primary sources (5 pages reviewed). How we research.

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