Planning ahead for your Amazon Flex earnings

Amazon.com Services LLC earnings cannot be transferred and have no beneficiary option — here is what you can do while the account is active

Amazon.com Services LLC

Gig & Delivery

flex.amazon.com
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Amazon Flex Driver Support / Onboarding Support

Hoursflex.amazon.com/support lists this number as Onboarding Support, available daily 5 AM to 7 PM Pacific; the Amazon Flex FAQ lists the same number as Driver Support, daily 8 AM to 9 PM Pacific. In-app "Call Driver Support" and chat require a signed-in Amazon Flex app session.

Amazon Bereavement Support (no dedicated Amazon Flex estate team published)

Verified Sep 2026

Amazon.com Services LLC does not guarantee transfer of earnings after death. Lifetime planning provides options for managing earnings and controlling who has access to them.

How to protect your Amazon Flex earnings

Here are 7 steps to protect and manage your Amazon Flex earnings while the account is active:

1
Record the email address and phone number on the Amazon Flex account where your executor can find them. Flex has no self-service estate or beneficiary process, the account is not documented as transferable, and the Independent Contractor Terms of Service that govern it are published only inside the app (Settings > View Legal Information > Independent Contractor Terms of Service), so your executor cannot read them without you.
2
Note where Flex earnings are paid — the linked bank account or the Amazon Flex Debit Card — so your executor can trace both money already paid out and earnings still owed by Amazon. The Amazon Flex Debit Card is a Green Dot Bank deposit account, reached through the bank rather than through Amazon.
3
Keep the payment cadence tight. You can choose to be paid every day rather than once a week, and Amazon Flex Cashout releases earnings on demand in the app (free to the Amazon Flex Debit Card, free to a linked bank account on the same or next business day, or shortly after cashing out for a 50-cent fee). Being paid more often leaves less money stranded as undisbursed earnings in the Flex account.
4
Tell your executor that recovering undisbursed Flex earnings has no published procedure and runs through Amazon Bereavement Support, so they should be ready with a death certificate, estate-authorization documentation, the account email or phone, and photo ID.
5
Treat Amazon Flex Rewards points as worth nothing to your estate. The Rewards Program Terms state that points are not your property, cannot be transferred by operation of law such as by inheritance, expire and reset to zero at the end of every quarterly earning period, and are forfeited immediately if your participation in Amazon Flex is terminated.
6
If you deliver in California, tell your family about the Prop 22 occupational accident coverage. Amazon states the policy includes burial expenses up to $10,000 and accidental death insurance for the benefit of spouses, children, or certain other dependents for covered injuries suffered while using the Amazon Flex app, and that claims start at the Emergency Help button in the app or at 844-311-0406.
7
Plan the consumer Amazon account alongside Flex. The same person's Kindle, Prime Video, Amazon Photos, Alexa, and Amazon Pay assets are covered on the Amazon estate guide.

Family sharing

Amazon Flex does not offer family sharing, pooling, or co-ownership of a delivery-partner account. Each delivery partner is an individual independent contractor with their own account and their own Independent Contractor Terms of Service, and the account is not documented as transferable. The only routine way money leaves the program is the delivery partner's own payout — to a linked bank account or the Amazon Flex Debit Card — which lands in an account they control. Amazon Flex Rewards points are expressly not the delivery partner's property and, under the Rewards Program Terms, cannot be transferred by operation of law, such as by inheritance.

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).

Frequently asked questions

Amazon Flex Cashout releases earnings on demand in the app rather than waiting for a scheduled payment day: free to the Amazon Flex Debit Card, free to a linked bank account on the same or next business day, or shortly after cashing out for a 50-cent fee. Earnings cashed out sit in an account the delivery partner already controls, where an estate reaches them through the bank or card issuer with a death certificate and proof of authority. Earnings left in the Flex account are money still with Amazon, and releasing them has no published procedure.

Record the account email and phone for your executor, since the account is not documented as transferable and Flex has no estate or beneficiary process. Note where earnings are paid — a linked bank account or the Amazon Flex Debit Card — so funds can be traced, and consider being paid daily rather than weekly so little money is stranded as undisbursed earnings. Tell your executor that recovering owed earnings runs through Amazon Bereavement Support with a death certificate, estate-authorization documentation, the account email or phone, and photo ID, and that the governing Independent Contractor Terms of Service live only inside the app.

Amazon Flex delivery partners are independent contractors, so their delivery earnings are self-employment income rather than wages. Earnings received during the year, and any paid after death, may generate tax reporting the estate has to account for on the deceased person's final and estate income tax returns. The executor should keep records of earnings paid and owed and treat undisbursed Flex earnings as an estate asset alongside any tax documentation Amazon issues. Amazon Flex Rewards points, by contrast, have no cash value and cannot be transferred by inheritance.

Listing the Amazon Flex account in an estate inventory identifies it for a fiduciary, who works through the operator's official channels to manage or close it.

Amazon Flex does not offer beneficiary designations, so there is no program-level mechanism for directing earnings to a specific person at death.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Amazon.com Services LLC primary sources (10 pages reviewed). How we research.

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