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Ring LLC (Amazon.com, Inc.)

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How to protect your Ring devices while you are alive

There is no way to name a beneficiary or successor on a Ring account. While the account holder is alive, Ring allows transferring the account and authorized users.

Ring's terms provide a path for Ring devices after a death, and what the account holder sets up in advance decides how smoothly that path runs. There is no way to name a beneficiary or successor on a Ring account. While the account holder is alive, Ring allows transferring the account and authorized users.

How to protect your Ring devices

1
Add the person who would handle your affairs as an Advanced Shared User. Advanced users get Live View, Event History, Share Recorded Video and Download recordings, while account information and subscriptions stay with you as Owner.
2
Set the video storage time on each device rather than leaving the default; it goes up to 180 days per device. The change applies only to videos recorded after it, and a reset or replaced device starts at the default again.
3
Write down the Ring account email address, the phone number on the account, the installation address and the MAC ID of every doorbell, camera and Alarm component. Ring uses the MAC ID to locate the device and the account.
4
Note who should receive the devices, and flag the ones that will need a Ring Customer Support case: Ring Alarm, Ring Smart Light, Echo Bridge and Sidewalk devices do not leave an unresponsive account after the 15-day window.
5
Download the footage you want kept, from the History page on ring.com, as a timestamped .zip of .mp4 files. Cloud video is kept only while a subscription is active and only for the storage time set on the device.
6
Record whether your Ring account is linked to an Amazon account; the Amazon side has its own estate channel, in the Amazon estate guide.

Naming who acts after a death

Designation

There is no way to name a successor on a Ring account; full ownership of a device moves only through the Transfer Ownership or Request Ownership flow.1

What Ring LLC (Amazon.com, Inc.)'s terms say about sharing and transfers4

Authorized users and delegates

Ring publishes three permission levels for family, friends and employees, Limited, Standard and Advanced, plus Alarm Guest Users and a Professional installer level whose access is removed automatically after 48 hours. No subscription is required to add shared users.2

Advanced users get Live View, Event History, real-time notifications, Share Recorded Video, Download recordings, device settings, user management and adding or removing devices. Only the Owner can manage account information including subscriptions, delete recordings and delete a location.2

Transferring the account or registration

The current owner transfers devices in the Ring app under Location Details, Transfer Ownership, by entering the new owner's email. Up to 25 devices move at a time, and a Ring Alarm or Smart Lighting Bridge carries all its connected devices.1

Ring states that a device is released only by removing it in the Ring app; cancelling the Ring subscription, physically uninstalling the device or deleting the Ring app does not release ownership.1

Expiry and activity requirements

Each device keeps video for the storage time set on it: in the US the default is 30 days for 4K devices and 60 days for 1080p and 2K devices, adjustable from 1 to 180 days per device.3

A change to the storage time applies only to videos recorded after the change, and a reset or replaced device, or one set up by a new owner, starts at the default.3

Exporting and backing up data

Several videos can be downloaded at once from the History page on ring.com, as a timestamped .zip of .mp4 files.4

Sources4

Should you save your passwords for your family?

Some people store account passwords so a family member can sign in later. The practice has three practical limits:

  • Two-factor authentication often blocks it. Most accounts require a second factor — a code sent to a phone, an authenticator app, a passkey, or a physical key. A saved password alone frequently does not grant access, and the recovery codes that would are easy to lose or let go stale.
  • It usually conflicts with the platform's terms. Most operators prohibit account sharing and signing in as another person, including after a death. Stored credentials are not the operator's recognized access path, and using them can violate the terms of service.
  • Operators provide other paths. Where an operator offers a designation tool — Apple's Legacy Contact, Google's Inactive Account Manager, a beneficiary designation — that mechanism grants access the operator recognizes. A password manager's own emergency-access or legacy feature passes credentials through a controlled process. Digital assets named in a will or trust give a fiduciary authority under each state's Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA).
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Ring LLC (Amazon.com, Inc.) primary sources (11 pages reviewed). How we research.

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