Estate planning as a Amazon Flex account holder

Amazon.com Services LLC reviews transfer requests for earnings individually upon receipt of documentation

Amazon.com Services LLC

Gig & Delivery

flex.amazon.com
Amazon.com Services LLC logo

Amazon Flex Driver Support / Onboarding Support

Hoursflex.amazon.com/support lists this number as Onboarding Support, available daily 5 AM to 7 PM Pacific; the Amazon Flex FAQ lists the same number as Driver Support, daily 8 AM to 9 PM Pacific. In-app "Call Driver Support" and chat require a signed-in Amazon Flex app session.

Amazon Bereavement Support (no dedicated Amazon Flex estate team published)

Verified Sep 2026

Part of the Amazon ecosystem.

Amazon Flex is Amazon's gig-economy delivery program. Independent-contractor delivery partners reserve delivery "blocks," earn per block (Amazon states most drivers earn up to $18-25 an hour, with actual earnings varying by location, tips, delivery time, and other factors), and have those earnings paid out to a linked bank account or to the Amazon Flex Debit Card. The estate-relevant asset is the money the delivery partner was owed: completed-but-undisbursed earnings and tips sitting in the account before the next payment day. Amazon does not publish a deceased-driver or estate-payout process specific to Amazon Flex, and the Independent Contractor Terms of Service that govern the account are published only inside the Amazon Flex app. Estate requests run through the general Amazon Bereavement Support channel. For the deceased's consumer Amazon account, see the separate [Amazon estate guide](/digital-assets/amazon/).

After a Amazon Flex account holder dies, Amazon.com Services LLC may transfer earnings to a designated recipient, but this is handled case by case. The outcome depends on the documentation provided and is entirely at Amazon.com Services LLC's discretion.

What happens at death

Amazon publishes no deceased-driver or estate-succession process specific to Amazon Flex. A Flex account belongs to an individual independent contractor, Amazon documents no way to transfer it to an heir, and there is no beneficiary designation. The practical estate asset is money owed: any completed-but-undisbursed earnings and tips accrued before death. Under the payment model Amazon publishes, earnings from blocks completed Sunday through Thursday are available on the delivery partner's next chosen payment day, Friday and Saturday blocks on Monday or the next chosen payment day, and tip-eligible blocks 2-3 days after completion; delivery partners paid to the Amazon Flex Debit Card receive Instant Pay shortly after a block, with tip-eligible blocks paid 27 hours after block completion. Because of those windows, a delivery partner who dies will usually have earnings not yet paid out. Recovering that money has no published Flex-specific procedure, so the estate reports the death through the general Amazon Bereavement Support channel with proof of death and proof of authority to act for the estate, and Amazon reviews the request individually. Amazon Flex Rewards points are separately addressed: the Rewards Program Terms state that points are not the delivery partner's property and cannot be transferred by operation of law, such as by inheritance, and that points and rewards are forfeited immediately if participation in Amazon Flex is terminated. This is classified case-by-case rather than forfeited (the undisbursed earnings are money owed and may be recoverable) or estate-transfer (Amazon documents no automatic mechanism and no transferable account).

Planning your estate

Protecting Amazon Flex earnings while the account is active

No beneficiary designation, earnings can only be redeemed, not transferred, and 7-step plan.

View details →

When someone dies

Handling Amazon Flex earnings after a death

Transfer is handled on a case-by-case basis, 9-step process, and 4 required documents.

View details →

Amazon Flex does not support beneficiary designations. Unlike bank accounts or investment accounts, there is no way to formally name a beneficiary on this type of account.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Amazon.com Services LLC primary sources (10 pages reviewed). How we research.

More estate planning resources

Explore related tools and documents to complete your estate plan.

How Much Does Probate Cost?

Estimate attorney fees, executor fees, court costs, and timeline for probating an estate in your state. See if the estate qualifies for simplified probate procedures.

Use Calculator

Who Inherits Without a Will?

Find out who inherits your estate and how much they get if you die without a will. Based on your state's intestate succession laws.

Use Calculator

How Much Are Estate & Inheritance Taxes?

Calculate federal estate tax, state estate tax (12 states + DC), and inheritance tax (5 states) for an estate or trust.

Use Calculator

What Does Estate Planning Actually Cost?

See the true cost of estate planning. Compare SimplyTrust, Trust & Will, LegalZoom, and attorneys including life events like marriage, divorce, and having children.

Compare Costs

How Much Does a Revocable Living Trust Cost?

Compare the cost of creating a revocable living trust. See how SimplyTrust, Trust & Will, LegalZoom, and attorneys compare over 5 years including life events.

Compare Costs

How Much Does a Will Cost?

Compare the cost of creating a will. See document costs plus probate fees your heirs will pay. Compare SimplyTrust, Trust & Will, LegalZoom, and attorneys.

Compare Costs