What happens to Albertsons points when the owner dies

Albertsons Companies, Inc. points are forfeited under the program's terms when the account is closed

Albertsons Companies, Inc.

Fuel & Grocery Rewards

albertsons.com
Albertsons Companies, Inc. logo

Albertsons Customer Support Center (Retail Store/Corporate 877-723-3929; the forU Program Terms give (877) 505-4040 for program questions, listed on the Contact Us page as Grocery Delivery)

Albertsons Customer Support Center (no dedicated estate process; the published route for Program account matters, account closure, and FreshPass cancellation)

Mailing Address

Customer Service Center, Albertsons Companies, Inc., M/S 10501, P.O. Box 29093, Phoenix, AZ 85038-9093

Timeline

Time-sensitive for Points, less so for the wallet. Points expire within two calendar months, including the month they are earned, and do not roll over beyond that window unless the account holds an active FreshPass subscription (FreshPass Points do not expire while the subscription is active). Any accrued Points are therefore typically lost within weeks unless a household member on a linked account redeems them first. Gas and grocery rewards derive from the Points balance and are tied to the account; loaded coupons are likewise account-bound and cannot be transferred out. The Albertsons Cash balance runs on a different clock: Albertsons states that Account Credits and gift cards do not expire, so that balance does not lapse on the Points schedule, though for U cashback earned through the Expedia partnership expires at the end of the month 12 months after it was awarded (with a non-expiration exception for paid FreshPass annual subscribers). Albertsons does not publish a deceased-account processing timeline, because there is no estate-claim workflow for the for U program or for the Albertsons Cash balance.

Verified Sep 2026

When a Albertsons account holder dies, points are forfeited under Albertsons Companies, Inc.'s terms. The account balance has no transferable value, and there is no formal process for heirs to claim points.

Families have occasionally received goodwill accommodations from Albertsons Companies, Inc., but these are not part of the published terms and cannot be relied upon.

What to do

When a Albertsons account holder dies, these are the steps to take:

1
Use or redeem any accrued Points promptly. Points expire within two calendar months, including the month they are earned (for example, 100 Points earned in January are usable until the end of February), unless the account is a FreshPass subscriber, in which case Points do not expire while the subscription is active. Points redeem as grocery rewards (redemption typically starts at 100 Points, with tiered basket discounts such as 300 Points for $4 off and 1,000 Points for $15 off), as automatic cash off at checkout for members who have opted in to that option (every 100 Points automatically converts to $1 off at the next checkout), or as gas rewards (100 Points takes 10 cents off per gallon at participating fuel stations; gas rewards are not available in the Jewel-Osco market area).
2
Check the Albertsons Cash balance in the for U Wallet, which is the part of the account most likely to hold real value. Albertsons Cash is viewed in the app under Member, then Wallet, where "View balance history" itemizes it. It accumulates from three sources:
  • Account Credit — any store credit issued to the member is issued as Albertsons Cash. Albertsons states Account Credits do not expire.
  • Gift Cards — Albertsons Companies gift cards added to the Wallet are automatically converted into Albertsons Cash, and once converted the original card or digital code can no longer be used. Albertsons states gift-card balances do not expire.
  • for U cashback — earned through loyalty partnerships and incentives (including the Expedia / for U Travel partnership), usable toward an in-store or online grocery bill. Cashback earned through Expedia expires at the end of the month 12 months after it was awarded, and does not expire for paid FreshPass annual subscribers where the paid annual subscription was active when travel was completed.
3
Understand that for U Points and rewards are non-transferable and are forfeited at death. The for U Program Terms state Points have no cash value, create no vested rights, and "cannot be assigned, exchanged, traded, bartered, purchased, or given by gift or otherwise sold or transferred." There is no estate-claim path for:
  • Accrued for U Points
  • Gas rewards and grocery rewards earned from Points
  • Clipped or loaded digital coupons on the for U account
4
If a surviving partner or family member is already on a linked same-household for U account, that person keeps the combined household Points and can continue redeeming them. This is the only published way the savings continue to benefit the family; it is household pooling, not an estate transfer. Household linking runs through the Albertsons Customer Support Center at 1-877-258-2799 or the chat feature in the for U app or website.
5
Ask Albertsons Customer Service about the Albertsons Cash balance. Albertsons states Albertsons Cash "cannot be transferred to another account nor exchanged for cash or other merchandise, except as required by law." That carve-out is the opening: several states require a cash refund of a gift-card balance below a statutory threshold, and the gift-card component of Albertsons Cash does not expire. Ask for a refund of the balance to the estate under the applicable state gift-card law, or, failing that, for the balance to be honored for a surviving household member. Albertsons publishes no estate process for this, so it is a request, not a documented claim.
6
Cancel any paid FreshPass subscription on the account so it stops billing, since FreshPass renews on its own schedule and the membership ends with the account holder. FreshPass is managed in the for U account or app.
7
Contact Albertsons (or the specific banner — Safeway, Vons, Jewel-Osco, ACME, etc.) Customer Service to ask about closing the for U account if no household member will continue using it, and to stop marketing communications. The published lines are the Albertsons Customer Support Center toll free line 1-877-258-2799 (named in the for U Program Terms and FAQ for account and household matters) and, from the Contact Us page, Retail Store/Corporate 877-723-3929; the for U Program Terms also print (877) 505-4040 for program questions. Albertsons publishes no business hours for any of them. A written request can be mailed to the Customer Service Center address the for U Program Terms publish: Albertsons Companies, Inc., M/S 10501, P.O. Box 29093, Phoenix, AZ 85038-9093.

Required Documents

  • Death certificate (if Albertsons / the banner Customer Service requests verification to close the account, release a wallet balance, or stop communications)
  • The registered mobile phone number on the for U account (the loyalty identifier used at checkout)
  • The account email address or Member Card number, to help Customer Service locate the for U account
  • Documentation of authority to act for the estate (for example letters testamentary), if Customer Service is asked to refund or release an Albertsons Cash balance to the estate
  • The Albertsons Cash balance history from the for U Wallet (Member, then Wallet, then View balance history), showing the Account Credit, gift-card, and for U cashback components of the balance being asked about

Timeline

Time-sensitive for Points, less so for the wallet. Points expire within two calendar months, including the month they are earned, and do not roll over beyond that window unless the account holds an active FreshPass subscription (FreshPass Points do not expire while the subscription is active). Any accrued Points are therefore typically lost within weeks unless a household member on a linked account redeems them first. Gas and grocery rewards derive from the Points balance and are tied to the account; loaded coupons are likewise account-bound and cannot be transferred out. The Albertsons Cash balance runs on a different clock: Albertsons states that Account Credits and gift cards do not expire, so that balance does not lapse on the Points schedule, though for U cashback earned through the Expedia partnership expires at the end of the month 12 months after it was awarded (with a non-expiration exception for paid FreshPass annual subscribers). Albertsons does not publish a deceased-account processing timeline, because there is no estate-claim workflow for the for U program or for the Albertsons Cash balance.

Download instructions for the whole estate

Frequently asked questions

They are forfeited. The for U Program Terms state that Points have no cash value, create no vested rights, and "cannot be assigned, exchanged, traded, bartered, purchased, or given by gift or otherwise sold or transferred." Points also expire within two calendar months of being earned (including the month earned) unless the account holds an active FreshPass subscription, so any balance is typically lost within weeks. There is no estate-claim process to recover the Points, gas rewards, or grocery rewards.

No. for U Points and rewards are non-transferable and cannot be passed to an heir through the estate. The only continuity is a linked same-household for U account: Albertsons lets multiple household accounts be linked so their Points combine, and a surviving household member on a linked account keeps the pooled Points. That is household pooling, not an estate transfer to an outside person.

No. Albertsons publishes no deceased-account, estate-claim, or bereavement workflow for the for U loyalty program, and the for U Program Terms contain no death or settlement clause. The practical steps are to redeem any Points before they expire, cancel a paid FreshPass subscription so it stops billing, and contact the Albertsons Customer Support Center toll free line at 1-877-258-2799 (or the banner's own customer service) to close the account or stop communications if no household member will continue it. Albertsons also publishes a written address for Program account matters: Customer Service Center, Albertsons Companies, Inc., M/S 10501, P.O. Box 29093, Phoenix, AZ 85038-9093.

for U is one loyalty program shared across the Albertsons Companies banners — Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, Randalls, and others — so the Points, expiration rules, and non-transferability terms are the same regardless of banner. The estate consequence is the same as well: Points and rewards are forfeited at death with no estate-claim path. Customer service phone numbers differ by banner, so use the specific banner's help page when closing an account.

Albertsons publishes no deceased-subscriber rule for FreshPass, so what is documented is the effect on the rest of the account rather than the subscription's own fate. While a FreshPass subscription is active, Albertsons states that Points do not expire for FreshPass (where available) subscribers, and that for U cashback earned through the Expedia partnership does not expire for paid annual subscribers provided the paid annual subscription was active when travel was completed; both of those protections depend on the subscription staying active. FreshPass is a paid, recurring subscription, so the executor should cancel it to stop further billing, understanding that cancelling also restarts the two-calendar-month expiration clock on any remaining Points.

Albertsons Cash is a separate balance from loyalty Points and is the part of the account most likely to hold real value. It accumulates from store credit (Account Credit), from Albertsons Companies gift cards added to the Wallet and automatically converted into Albertsons Cash, and from for U cashback. Albertsons states that "Account Credits and Gift Cards do not expire," so this balance does not lapse on the two-month Points clock, and that Albertsons Cash "cannot be transferred to another account nor exchanged for cash or other merchandise, except as required by law." That final carve-out matters: a number of states require a cash refund of a gift-card balance below a statutory threshold, so the gift-card component may be reachable by the estate under state law. Albertsons publishes no estate process for the balance, so the route is a request to Customer Service supported by the Wallet balance history and proof of authority to act for the estate.

for U cashback sits inside the Albertsons Cash balance in the Wallet and is usable toward an in-store or online grocery bill; Albertsons states it "is not cash tender and can only be used at supported Albertsons Companies stores." Cashback earned through the Expedia / for U Travel partnership expires at the end of the month 12 months after it was awarded, and does not expire for paid FreshPass annual subscribers where the paid annual subscription was active when the travel was completed. Like the rest of Albertsons Cash, it cannot be transferred to another account. There is no published estate-claim path for it.

Under the official terms, points have no value after the account holder dies. The only way to preserve the value of Albertsons points is to redeem, transfer, or share them while the account is active.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Albertsons Companies, Inc. primary sources (7 pages reviewed). How we research.

More tools for handling this estate

Calculators and checklists for executors and trustees.

How Much Does Probate Cost?

Estimate attorney fees, executor fees, court costs, and timeline for probating an estate in your state. See if the estate qualifies for simplified probate procedures.

Use Calculator

How Much Can an Executor Charge?

Calculate how much an executor (personal representative) can charge for administering an estate. See if your state has statutory fees or uses reasonable compensation.

Use Calculator

Who Inherits Without a Will?

Find out who inherits your estate and how much they get if you die without a will. Based on your state's intestate succession laws.

Use Calculator

What's Fair Trustee Compensation?

Find out what's fair compensation for serving as trustee. Compare family, professional, and corporate trustee rates based on your situation.

Use Calculator

How Much Are Estate & Inheritance Taxes?

Calculate federal estate tax, state estate tax (12 states + DC), and inheritance tax (5 states) for an estate or trust.

Use Calculator

How Many Death Certificates Do I Need?

Calculate how many certified death certificates you need based on the assets and accounts you need to close. See state-specific ordering information.

Use Calculator