What to do when a VW Credit account holder dies

Volkswagen Financial Services and Audi Financial Services do not allow transfers of an account to another party under normal circumstances, but state that an exception may apply when the account holder dies. For a financing account the transfer is called a Transfer of Equity.^{1, 2}

After a financed vehicle is paid off, paper titles are generally mailed, and electronic titles or liens released to the DMV, about 10 business days after the account is paid in full.^{1, 2}

When a lessee dies, the options are to purchase the vehicle, to move the lease to another party through a Lease Assumption, or to return the vehicle. After a lease purchase, the title and final purchase documents take 2 to 4 weeks.^{1, 2}

Volkswagen Retail Finance and Audi Retail Finance: financing started on or after May 1, 2025, which it owns and services³

A payoff quote is requested in My Account (myAudi for Audi). For a lease, the quote comes with a Purchase Agreement Package containing a Bill of Sale or Agreement and Odometer Disclosure Statement, a Titling Information page and a checklist.^{1, 2}

AutoPay is canceled when the deceased party’s name is removed from the account. If two parties are on the account and AutoPay is under the remaining party’s name, AutoPay stays active.^{1, 2}