What to do when a Revolut account holder dies
Report the death to Revolut's Bereavement Team
What happens to Revolut accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Revolut's Bereavement Team to claim the funds.
Before contacting Revolut, have the account holder's full name, date of birth, and any available account numbers ready.
Death claim process
The death claim process at Revolut works as follows:
Filing a claim
- Revolut states: "We only communicate about bereavement cases via email." A Revolut customer can use the in-app chat for help, but the account closure is managed by email.
- Give the deceased person's full legal name, date of birth, and the phone number and email address linked to their Revolut account.
- Give your own full legal name, email address, and relationship to the deceased person.
- Revolut states it should be in touch within 14 days.
- It is completed by a named Customer Representative of the deceased Card Account owner. Where a Grant of Probate or Letters of Administration are required, all executors must sign.
- Give the Customer Representative account for the payout: name, routing number, account number, bank name and payment reference.
- An executor completing the form for the estate where no probate is being provided also completes the Executor Acknowledgement (probate firm, executor name, signature, date).
- Send the completed form to bereavement@revolut.com.
Required Documents
- Death certificateDepending on where the deceased person lived, Revolut may accept an interim death certificate, a coroner's certificate, or an authorized translation of an overseas death certificate. It confirms this when it responds.
- Your ID or passportA high-quality photo or scan of the original document with all four corners visible.
- Grant of Probate, Letters of Administration, or an official documentThe official document states the heir or rightful person to deal with the assets.
- Revolut Bereavement Form (Bereavement - Account Closure Indemnity Form)Signed by all executors where probate or letters of administration are required.
- Power of Attorney, for example where a solicitor is claiming the assets in the name of an heir
- Birth and/or marriage certificate, where Revolut needs it to identify the claimant
- Payout account details for the Customer Representative accountName, routing number, account number, bank name and payment reference.
Forms Revolut issues1
- Bereavement - Account Closure Indemnity Form
Completed by a named Customer Representative of the deceased Card Account owner. Available to download.1
What happens to each kind of account2
- Account in one name
The balance of a US account is released through Revolut's bereavement process.2
- Investment account
Before transferring the remaining balance and closing the account, Revolut liquidates any stocks the deceased person bought and credits the equivalent value to the main balance. Heirs receive cash, not the shares.2
What Revolut's agreement and guidance say5
- What it does when notified
Once it has the information it needs, Revolut cancels all scheduled outbound payments and all paid services the deceased person had, terminates all Revolut cards, and stops all marketing and communications.2
- Debts owed to the institution
Signing the form authorizes Revolut Technologies Inc. to use money in the deceased person's Card Account to pay off any balances owed to Revolut, as outlined in Revolut's Terms and Conditions.1
- How proceeds are paid
Signing the form authorizes Revolut Technologies Inc. to close the deceased person's Revolut Card account(s) and to transfer the remaining funds to the Customer Representative account.1
- Indemnity a claimant may have to give
You confirm you are entitled, solely or with others, to the balance, and that any other Customer Representative entitled to a share has consented to you receiving the funds. You agree to bring no further claim without first providing evidence of probate, a small estate affidavit, or letters of administration.1
You agree to indemnify Revolut against claims and losses arising from the transfer, and to repay the funds and reimburse Revolut's costs if you are later shown not to be entitled. The indemnity is given in your personal capacity and as the deceased person's personal representative.1
- Wills, probate and small estates
The US form refers to probate, a small estate affidavit, or letters of administration, and has an Executor Acknowledgement for an executor completing it where no probate is being provided.1
Not in Revolut's published guidance3
- A mailing address for claim documents
- Bereavement phone line
- POD, TOD, trust or joint account titling
Withdrawing the balance and closing the account may take "from a few days to a year", depending on complexity, court proceedings and outstanding loans.
Revolut's Bereavement Team can be reached by email at bereavement@revolut.com for questions throughout the claims process.
Sources
Data sourced from Revolut primary sources (14 pages reviewed). How we research.
Revolut death claims support
Bereavement Team
Website
Estate planning articles
Learn how to protect your Revolut accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Affidavit of Heirship
Prepare the sworn statement of a deceased person's family history and heirs for recording in the county land records, with your state's recording instructions.
Small Estate Affidavit
Collect a small estate's property without probate — the sworn affidavit presented to banks and other holders, with a presentation letter for each.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.
How Much Are Estate & Inheritance Taxes?
Calculate federal estate tax, state estate tax, and inheritance tax for an estate.
