What to do when a Revolut account holder dies
Contact Revolut — 4-step process, 7 required documents, and revolut states it should be in touch within 14 days of the first email. full withdrawal of the remaining balance and account closure may take "from a few days to a year" depending on case complexity, ongoing court proceedings, and outstanding loans.
Revolut Support
Revolut Technologies Inc., 107 Greenwich Street, 20th Floor, New York, NY 10006
Revolut Support
Revolut Technologies Inc., 107 Greenwich Street, 20th Floor, New York, NY 10006
What happens to Revolut accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Revolut's Bereavement Team to claim the funds.
Before contacting Revolut, have the account holder's full name, date of birth, and any available account numbers ready. A certified death certificate is required to initiate the claim.
Death claim process
The death claim process at Revolut works as follows:
Filing a claim
- Write to bereavement@revolut.com. Per https://help.revolut.com/en-US/help/more/legal-topics/what-happens-to-a-revolut-account-if-the-account-holder-passes-away/, "We only communicate about bereavement cases via email." In-app chat can help a living customer but will not run the deceased's account closure
- Give the deceased's full legal name, date of birth, and the phone number and email address linked to their Revolut account
- Give your own full legal name, email address, and relationship to the deceased
- There is no branch, no bereavement phone line, and no claims mailing address
- Death certificate. Revolut may accept an interim death certificate, a coroner's certificate, or an authorized translation of an overseas certificate, and says it will confirm this when it replies
- Your ID or passport: a high-quality photo or scan of the original with all four corners visible
- Grant of Probate, Letters of Administration, or another official document naming the person entitled to deal with the assets
- The completed Revolut Bereavement Form
- A Power of Attorney, for example where a lawyer is claiming assets on an heir's behalf
- Birth and/or marriage certificate, where Revolut needs it to identify the claimant
- Where a Grant of Probate or Letters of Administration are required, ALL executors must sign the form
- Signing authorizes Revolut to close every Revolut account and service of the deceased across the Revolut group
- Signing authorizes Revolut to use money in the deceased's account to pay off any balances owed to the Revolut group before releasing anything
- You nominate one payout account (account name, account number, bank name, currency, reference) and Revolut sends the remaining funds there
- You indemnify the Revolut group: you agree to reimburse it for any losses or costs from acting on your instructions, or from another person turning out to be validly entitled to a share of the funds paid to you -- given in your personal capacity as well as your representative capacity
- You confirm you will bring no further claim without first providing evidence of probate or letters of administration, and that any other entitled beneficiaries consented to you receiving the funds on their behalf
- Cancels all scheduled outbound payments and all paid services (plan subscriptions), terminates the cards, and stops marketing communications
- Liquidates any stocks the deceased bought and credits the equivalent value to the main balance -- heirs receive cash, not the shares
- Tells you what else it needs to settle the estate and transfers the remaining balance to the inheritor(s) or the solicitor, then closes the account
Required Documents
- Death certificate (interim certificate, coroner's certificate, or authorized translation may be accepted -- Revolut confirms per case)
- Claimant's ID or passport: photo/scan of the original with all four corners visible
- Grant of Probate, Letters of Administration, or an official document naming the person entitled to deal with the assets
- Revolut Bereavement Form, signed by ALL executors where probate or letters of administration are required
- Power of Attorney, where a solicitor or agent is claiming on an heir's behalf
- Birth and/or marriage certificate, where needed to identify the claimant
- Payout account details for the nominated account (account name, number, bank, currency, reference)
Claims Contact
What to know at this institution
Everything goes by email to bereavement@revolut.com; Revolut publishes no phone line and no mailing address for bereavement, and there are no branches. Because Revolut US offers no POD, TOD, trust titling, or joint account, there is no non-probate route: the process is built around a Grant of Probate or Letters of Administration. Investments are liquidated to cash before distribution -- there is no in-kind transfer of securities to an heir or to another brokerage. Revolut states this is not legal advice and recommends a lawyer with expertise in wills and estates. The published Bereavement Form is a Revolut Group document whose payout fields are oriented to GBP sort code / IBAN payments, so confirm the US payout details with the bereavement team before signing.
Prepare your letter of instruction to Revolut
Revolut asks for a letter of instruction alongside its claim form. We prepare a transmittal cover letter and the enclosure checklist Revolut requires.
Build your letter of instructionOpening an account for the estate itself
Checks made out to the estate deposit into an account titled to the estate, opened by the appointed executor or administrator under the estate's EIN.
Does Revolut offer estate accounts? →Processing timelines at Revolut: Revolut states it should be in touch within 14 days of the first email. Full withdrawal of the remaining balance and account closure may take "from a few days to a year" depending on case complexity, ongoing court proceedings, and outstanding loans. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.
Revolut requires several documents to process a claim, including Death certificate (interim certificate, coroner's certificate, or authorized translation may be accepted -- Revolut confirms per case), Claimant's ID or passport: photo/scan of the original with all four corners visible, and Grant of Probate, Letters of Administration, or an official document naming the person entitled to deal with the assets, and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.
Frequently asked questions
No. Revolut publishes no beneficiary designation of any kind for US customers -- no payable-on-death on the prepaid spending account or savings, and no transfer-on-death registration on the stock trading account. Its only published death procedure is the bereavement process, which is built around a Grant of Probate, Letters of Administration, or an equivalent official document naming the person entitled to deal with the assets. The practical consequence is that a Revolut balance an heir could otherwise have collected with a death certificate instead waits on the probate court. If avoiding probate on this money matters, the money has to move to an institution that offers POD, TOD, or trust titling.
No. Revolut's bereavement page states that before the remaining balance is transferred and the account is closed, "any stocks that the deceased had bought will be liquidated and the equivalent value will be credited to the main balance of the deceased's account." Heirs receive cash. There is no in-kind transfer to a beneficiary and no ACATS-style delivery to another brokerage -- Revolut also states you cannot transfer investments held at another broker into a Revolut trading account. Forced liquidation inside the estate is worth flagging to a tax adviser: the sale happens after death, on assets that generally take a stepped-up basis, and the executor loses the choice of when to sell.
An indemnity, not just a claim form. The form authorizes Revolut to close every account and service the deceased held anywhere in the Revolut group, and to use money in the deceased's account to pay off any balances owed to the group before releasing the rest to a single nominated payout account. In signing, you confirm you are entitled to the balance, that any other entitled beneficiaries consented to you receiving the funds on their behalf, and that you will bring no further claim without first providing evidence of probate. Critically, you agree to reimburse the Revolut group for any losses or costs it incurs from acting on your instructions or from another person turning out to be validly entitled to a share -- given in your personal capacity as well as your capacity as personal representative. Where a Grant of Probate or Letters of Administration are required, every executor must sign.
Revolut's Bereavement Team can be reached by email at bereavement@revolut.com for questions throughout the claims process.
When the deceased had multiple Revolut accounts, some may need separate claims while others can be handled together. The Bereavement Team can clarify what's needed for each account type.
Sources
Data sourced from Revolut primary sources (13 pages reviewed). How we research.
Revolut Support
Revolut Technologies Inc., 107 Greenwich Street, 20th Floor, New York, NY 10006
Revolut Support
Revolut Technologies Inc., 107 Greenwich Street, 20th Floor, New York, NY 10006
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