What to do when a Progressive Life account holder dies
Report the death to Progressive Life's eFinancial at 1-866-912-2477
When an insured person dies, the beneficiary or executor should contact Progressive Life's eFinancial at 1-866-912-2477 to start the claims process. Insurance proceeds are paid directly to the named beneficiary and do not go through probate. How quickly the claim is processed depends on the policy type, documentation, and cause of death.
Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting Progressive Life.
Death claim process
To file a claim after an account holder's death, here is what Progressive Life requires:
Filing a claim
- Full name and nickname
- Date of birth
- Date and cause of death
- State of residence
- Policy number, if available
Required Documents
- Completed state claim formThe form is the issuing insurer's, obtained from the insurance company online or through eFinancial Customer Service.
- Certified death certificate
What happens to each kind of account1
- Life insurance policy
For a policy placed through eFinancial, Progressive's disclosure says "PAA and its affiliated entities are not responsible for insurer or coverage selections, policies issued, claims." The claim goes to the insurer that issued the policy.1
Accounts handled elsewhere1
Not in Progressive Life's published guidance1
- How long a claim takes
Progressive Life's eFinancial can be reached by phone at 1-866-912-2477 for questions throughout the claims process.
Sources
Data sourced from Progressive Life primary sources (10 pages reviewed). How we research.
Progressive Life death claims support
eFinancial (life insurance claims contact)
Phone
eFinancial Customer Service (state claim forms)
Website
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