What to do when a Northfield Savings Bank account holder dies
Report the death to Northfield Savings Bank's Customer Support at 1-800-672-2274
After an account holder at Northfield Savings Bank dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Northfield Savings Bank's Customer Support at 1-800-672-2274 with the proper legal authority documents.
The claim process begins with a phone call to 1-800-672-2274. Have the account holder's full name, account numbers, and the death certificate available when making initial contact.
Death claim process
To file a claim after an account holder's death, here is what Northfield Savings Bank requires:
Filing a claim
What happens to each kind of account1
- Certificate of deposit
A certificate renews by itself at maturity, and there are 10 calendar days after maturity to take the money out or change the term without a penalty. Before maturity the bank may charge 3 months' interest on a term under 6 months, 6 months' interest on a 6 to 12 month term, and 12 months' interest on a longer term.1, 2
Accounts handled elsewhere1
- Northfield Investment Services (Osaic Institutions, Inc.)
Investment and insurance accounts opened through Northfield Investment Services3, 4
Phone: 1-802-485-5228
What Northfield Savings Bank's agreement and guidance say2
- Fees
Account research is $25 an hour with a one-hour minimum, handling a tax levy, summons or other legal action is $50, and a paper statement is $3. Notary service and a signature guarantee are free for customers.5
- Dormant and unclaimed accounts
An account with no activity for 24 months is charged $5 a month.5
Not in Northfield Savings Bank's published guidance13
- A procedure for reporting a death
- A department for deceased-customer accounts
- A claim form
- A list of required documents
- Whether the death certificate must be certified
- A fax number for claim documents
- An email address for claim documents
- An online way to report a death
- How long a claim takes
- A small-estate procedure
- Which court appointment document it accepts
- Terms in its agreements for a customer's death
- Deposit account agreement
Sources5
- 1.FAQs (certificates of deposit)
- 2.Savings, CDs, IRAs and HSAs
- 3.Northfield Investment Services
- 4.Investment Team
- 5.Service Fee Schedule, Current fees as of October 1, 2026
Northfield Savings Bank's Customer Support can be reached by phone at 1-800-672-2274 for questions throughout the claims process.
Sources
(2)·
Data sourced from Northfield Savings Bank primary sources (28 pages reviewed). How we research.
Northfield Savings Bank death claims support
Customer Support
Phone
Hours
Mailing address
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Forms for Settling an Estate
Free forms for settling an estate: probate petition, small estate affidavit, creditor notice and closing forms. Prepare each form for your state.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
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