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What to do when a Firefighters First account holder dies

Report the death to Firefighters First's Member Services / Operations Department at 1-800-231-1626

After a member of Firefighters First dies, the Member Services / Operations Department manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.

Death claim process

The death claim process at Firefighters First works as follows:

Filing a claim

1
Notify the credit union by calling 800-231-1626 (Monday through Friday, 6:00am to 5:00pm PT), at a branch, on a secure video call, or through the contact form, choosing "Trust & Estate" as the type of inquiry.
2
Provide the documents that match how each account is held, following the Rights at Death section of the credit union's Account Disclosures.
3
Provide the estate's or successor's taxpayer identification number. Without it, the credit union may refuse to pay dividends earned since the date of death or withhold part of them.
4
The credit union reviews the documents, verifies the claimant's authority, and releases the funds according to the POD designation, the joint ownership, the trust, or the estate documents.

Required Documents

  • Certified copy of the death certificate
  • Government-issued photo ID for the claimant, the POD beneficiary, surviving joint owner, successor trustee, or executor
  • Letters Testamentary or Letters of Administration, where the account passes through the estate
  • State small estate affidavit, where the estate qualifies under state law
  • New Trust Account Application and Agreement and notarized Trustee's Certification of Trust, for trust accounts, from the successor trustee
  • Taxpayer identification number (EIN or SSN) for the estate or successor, after the primary owner's deathThe Account Disclosures require it. Without it, the credit union may refuse to pay dividends earned since the date of death or withhold part of them.
  • Letter identifying the deceased member, the accounts, your role, and where funds should go, when sending documents by mail

Forms Firefighters First issues2

Trust Account Application and Agreement

Completed by the successor trustee. Available to download.1

Trustee's Certification of Trust

Completed by the successor trustee. Available to download. Must be notarized.2

What happens to each kind of account5

Payable-on-death account

The named beneficiary is entitled to the funds on proof of death and the beneficiary's identification. Several beneficiaries take equal shares without rights of survivorship.3

Account in one name

With no POD designation, the funds go to the estate and can be claimed by the legal representative or claimant.3

Joint account with survivorship

The surviving owner or owners own the funds. On the death of the final owner the funds go to that owner's estate, or to the POD beneficiary if one is named.3

The Remove Joint Owner Form cannot be used after a death: every owner, including the one being removed, must sign it, and it cannot remove the primary member. A surviving joint owner works through the credit union directly with a certified death certificate.4

Trust account

The successor trustee provides a certified copy of the deceased trustee's death certificate and completes a new Trust Account Application and Agreement and a new Trustee's Certification of Trust before transacting.3

Successor trustees are expected to close the trust accounts within 90 days of notice of the trustee's death. On the 91st day the credit union may, but need not, close them and mail a check for the balance to the successor trustee as trustee for the trust.3, 1

The accounts can stay at the credit union under a new Application and Agreement if the successor trustees are or become members within that 90-day window.3, 1

IRA

An IRA passes under its own beneficiary designation on file, not by POD designation and not under the will.3

State law on paying a balance without letters4 states

Florida

Permits a credit union to pay up to $2,000 on an affidavitFla. Stat. § 735.303Verified Oct 3, 2026View source

Tennessee

Permits a credit union to pay up to $15,000 on proof the institution acceptsT.C.A. § 45-2-708Verified Oct 3, 2026View sourceT.C.A. § 45-2-708

Permits a credit union to pay up to $10,000 on proof the institution acceptsT.C.A. § 30-2-103(b)(2)Verified Oct 3, 2026View sourceT.C.A. § 30-2-103(b)(2)

Texas

Permits a credit union to pay up to $5,000 on an order of the courtTex. Est. Code § 152.051Verified Oct 3, 2026View source

Washington

Permits a credit union to pay up to $2,500 on an affidavitRCW 30A.22.190(2)Verified Oct 3, 2026View sourceRCW 30A.22.190(2)

Permits a credit union to pay on an affidavit; the section sets no dollar limitRCW 30A.22.190(1)Verified Oct 3, 2026View sourceRCW 30A.22.190(1)

Permits a credit union to pay up to $1,000 on an affidavitRCW 11.62.030Verified Oct 3, 2026View sourceRCW 11.62.030

Accounts handled elsewhere1

Firehouse Financial (LPL Financial)

Firehouse Financial investment accounts, held at LPL Financial and claimed separately from deposit accounts3

What Firefighters First's agreement and guidance say6

Telling the institution

The Account Disclosures require account owners to notify the credit union immediately of the death of any owner.3

Payments after the death

Death does not revoke the credit union's authority to pay or collect a check until it knows of the death and has had a reasonable chance to act. Even then, for ten days after the date of death it may pay checks drawn on or before that date, unless someone claiming an interest orders it in writing to stop.3, 1

Deposits after the death

If a depositor such as a government agency demands the return of direct deposits made during the month of or after an account holder's death, the credit union honors the demand and may debit the account. Social Security and pension payments that arrive after the death can be pulled back.3, 1

Debts owed to the institution

After an owner's death the credit union may offset the deceased owner's debts against a joint or POD account, up to the full balance at the time of death. A POD account is payable to the credit union first, to the extent of any matured or unmatured debt.3, 1

Who can get account information

The credit union may treat POD beneficiaries after the death of all owners, successor trustees, and the estate's administrator as an owner for getting historical statements and transaction information.3, 1

Powers of attorney

Authority under a power of attorney ends at death. In the credit union's Power of Attorney Agreement, the agent promises to notify it immediately on the principal's death.5

Sources5

Download instructions for the whole estate

Firefighters First's Member Services / Operations Department can be reached by phone at 1-800-231-1626, email at OpsFax@firefirstcu.org, and fax at 1-323-550-2287 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Firefighters First primary sources (18 pages reviewed). How we research.

Firefighters First death claims support

Member Services / Operations Department

Fax

1-323-550-2287

Hours

Monday-Friday 6:00 AM-5:00 PM PT

Mailing address

Firefighters First Credit Union, ATTN: Operations Dept, P.O. Box 60890, Los Angeles, CA 90060-0890
Verified Sep 2026

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