
What to do when a Firefighters First account holder dies
Report the death to Firefighters First's Member Services / Operations Department at 1-800-231-1626
After a member of Firefighters First dies, the Member Services / Operations Department manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.
Death claim process
The death claim process at Firefighters First works as follows:
Filing a claim
- POD beneficiary: certified death certificate and your photo ID
- Surviving joint owner: certified death certificate and your photo ID
- Successor trustee: certified death certificate for the trustee, plus a new Trust Account Application and Agreement and a notarized Trustee's Certification of Trust
- Executor or administrator: Letters Testamentary or Letters of Administration, or a state small estate affidavit where one applies
- Certified copy of the death certificate
- Copy of your government-issued photo ID
- Letters Testamentary, Letters of Administration, or a state small estate affidavit, where the account passes through the estate
- For a trust account: a new Trust Account Application and Agreement and a notarized Trustee's Certification of Trust
- A letter identifying the deceased member, the accounts involved, your role, and where funds or correspondence should be sent
Required Documents
- Certified copy of the death certificate
- Government-issued photo ID for the claimant, the POD beneficiary, surviving joint owner, successor trustee, or executor
- Letters Testamentary or Letters of Administration, where the account passes through the estate
- State small estate affidavit, where the estate qualifies under state law
- New Trust Account Application and Agreement and notarized Trustee's Certification of Trust, for trust accounts, from the successor trustee
- Taxpayer identification number (EIN or SSN) for the estate or successor, after the primary owner's deathThe Account Disclosures require it. Without it, the credit union may refuse to pay dividends earned since the date of death or withhold part of them.
- Letter identifying the deceased member, the accounts, your role, and where funds should go, when sending documents by mail
Forms Firefighters First issues2
- Trust Account Application and Agreement
Completed by the successor trustee. Available to download.1
- Trustee's Certification of Trust
Completed by the successor trustee. Available to download. Must be notarized.2
What happens to each kind of account5
- Payable-on-death account
The named beneficiary is entitled to the funds on proof of death and the beneficiary's identification. Several beneficiaries take equal shares without rights of survivorship.3
- Account in one name
With no POD designation, the funds go to the estate and can be claimed by the legal representative or claimant.3
- Joint account with survivorship
The surviving owner or owners own the funds. On the death of the final owner the funds go to that owner's estate, or to the POD beneficiary if one is named.3
The Remove Joint Owner Form cannot be used after a death: every owner, including the one being removed, must sign it, and it cannot remove the primary member. A surviving joint owner works through the credit union directly with a certified death certificate.4
- Trust account
The successor trustee provides a certified copy of the deceased trustee's death certificate and completes a new Trust Account Application and Agreement and a new Trustee's Certification of Trust before transacting.3
Successor trustees are expected to close the trust accounts within 90 days of notice of the trustee's death. On the 91st day the credit union may, but need not, close them and mail a check for the balance to the successor trustee as trustee for the trust.3, 1
The accounts can stay at the credit union under a new Application and Agreement if the successor trustees are or become members within that 90-day window.3, 1
- IRA
An IRA passes under its own beneficiary designation on file, not by POD designation and not under the will.3
State law on paying a balance without letters4 states
- Florida
Permits a credit union to pay up to $2,000 on an affidavitFla. Stat. § 735.303Verified Oct 3, 2026View source
- Tennessee
Permits a credit union to pay up to $15,000 on proof the institution acceptsT.C.A. § 45-2-708Verified Oct 3, 2026View sourceT.C.A. § 45-2-708
Permits a credit union to pay up to $10,000 on proof the institution acceptsT.C.A. § 30-2-103(b)(2)Verified Oct 3, 2026View sourceT.C.A. § 30-2-103(b)(2)
- Texas
Permits a credit union to pay up to $5,000 on an order of the courtTex. Est. Code § 152.051Verified Oct 3, 2026View source
- Washington
Permits a credit union to pay up to $2,500 on an affidavitRCW 30A.22.190(2)Verified Oct 3, 2026View sourceRCW 30A.22.190(2)
Permits a credit union to pay on an affidavit; the section sets no dollar limitRCW 30A.22.190(1)Verified Oct 3, 2026View sourceRCW 30A.22.190(1)
Permits a credit union to pay up to $1,000 on an affidavitRCW 11.62.030Verified Oct 3, 2026View sourceRCW 11.62.030
Accounts handled elsewhere1
- Firehouse Financial (LPL Financial)
Firehouse Financial investment accounts, held at LPL Financial and claimed separately from deposit accounts3
What Firefighters First's agreement and guidance say6
- Telling the institution
The Account Disclosures require account owners to notify the credit union immediately of the death of any owner.3
- Payments after the death
Death does not revoke the credit union's authority to pay or collect a check until it knows of the death and has had a reasonable chance to act. Even then, for ten days after the date of death it may pay checks drawn on or before that date, unless someone claiming an interest orders it in writing to stop.3, 1
- Deposits after the death
If a depositor such as a government agency demands the return of direct deposits made during the month of or after an account holder's death, the credit union honors the demand and may debit the account. Social Security and pension payments that arrive after the death can be pulled back.3, 1
- Debts owed to the institution
After an owner's death the credit union may offset the deceased owner's debts against a joint or POD account, up to the full balance at the time of death. A POD account is payable to the credit union first, to the extent of any matured or unmatured debt.3, 1
- Who can get account information
The credit union may treat POD beneficiaries after the death of all owners, successor trustees, and the estate's administrator as an owner for getting historical statements and transaction information.3, 1
- Powers of attorney
Authority under a power of attorney ends at death. In the credit union's Power of Attorney Agreement, the agent promises to notify it immediately on the principal's death.5
Firefighters First's Member Services / Operations Department can be reached by phone at 1-800-231-1626, email at OpsFax@firefirstcu.org, and fax at 1-323-550-2287 for questions throughout the claims process.
Sources
Data sourced from Firefighters First primary sources (18 pages reviewed). How we research.
Firefighters First death claims support
Member Services / Operations Department
Phone
Toll-free
Fax
Hours
Mailing address
Website
Estate planning articles
Learn how to protect your Firefighters First accounts and other assets with trusts, beneficiary designations, and estate planning documents.
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Affidavit of Heirship
Prepare the sworn statement of a deceased person's family history and heirs for recording in the county land records, with your state's recording instructions.
Small Estate Affidavit
Collect a small estate's property without probate — the sworn affidavit presented to banks and other holders, with a presentation letter for each.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.
How Much Are Estate & Inheritance Taxes?
Calculate federal estate tax, state estate tax, and inheritance tax for an estate.







