
Estate planning and settlement at Firefighters First
Name beneficiaries in branch, fund a trust in branch, and report a death at 1-800-231-1626
How your Firefighters First accounts transfer at death depends on how each one is set up. As a membership-based credit union, Firefighters First fifteen branches in six states -- nine of them in California, with the Pasadena branch at 1520 W Colorado Blvd doubling as the credit union's headquarters (NCUA charter 24877). MEMBERSHIP ELIGIBILITY IS A SEPARATE FACT and is effectively nationwide: membership is open to new, active and retired firefighters, fire department employees, staff of nonprofits that support firefighters, people receiving pensions from any of those groups, and their immediate family (spouses, children, stepchildren, adopted children, parents, stepparents, siblings, grandparents, grandchildren), and it does not expire once enrolled. The credit union states its members live across all 50 states. Neither that eligibility nor CO-OP shared-branch and ATM access -- which are other credit unions' counters -- widens the branch footprint above. With 25 account types, the transfer rules vary—getting the right designations in place now prevents delays and court involvement later.
Firefighters First lets account holders update beneficiary designations in branch, by phone, and by mail. Trust funding is also available, allowing families to retitle accounts into the name of a revocable living trust.
Firefighters First has documented procedures for both preparing accounts during your lifetime and handling claims when an account holder passes away.
Beneficiaries and trust funding
How to update beneficiaries in-branch, fund a trust in-branch, and review 25 account types at Firefighters First.
Preparing your estate →Death claim process
Report the death to Firefighters First's Member Services / Operations Department at 1-800-231-1626. The page lists the steps and the documents to send.
When someone dies →For questions about any of these procedures, contact Firefighters First's Legacy & Estate / Trust Officers at 1-800-231-1626. Email inquiries can be sent to FirefightersFirstTrustServices@firefirstcu.org.
Because Firefighters First serves a limited number of states, procedures for trust funding and beneficiary changes may differ depending on your location. Verify availability before starting.
Sources
Data sourced from Firefighters First primary sources (18 pages reviewed). How we research.
Firefighters First customer support
Member Services (Call Center and Virtual Branch)
Phone
Toll-free
International
Hours
Mailing address
Website
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