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What to do when an Educators CU account holder dies

Report the death to Educators CU at 1-262-886-5900

After a member of Educators CU dies, Educators CU manages the transfer of accounts. POD-designated and trust-owned accounts pass directly to beneficiaries. Accounts held solely in the member's name may require probate court documents—Letters Testamentary or Letters of Administration—before funds can be released.

Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting Educators CU.

Death claim process

Follow these steps to file a death claim with Educators CU:

Filing a claim

1
Report the death to Educators Credit Union member services at (262) 886-5900 (toll-free (800) 236-5898), Monday-Friday 8:00 a.m.-6:00 p.m. and Saturday 8:00 a.m.-1:00 p.m. CST.
2
Mail documents to Educators Credit Union, PO Box 081040, Racine, WI 53408.
3
A person claiming an interest in the account can instruct ECU to stop paying checks, drafts and other payments the deceased member authorized.

Required Documents

  • Legal documentation or court order establishing the fiduciary's authority, to open an estate accountProvided when the account is opened.
  • Indemnity from the person claiming the funds, where ECU requires one

What happens to each kind of account6

Account in one name

An individual account goes to the legal representative of the owner's estate, or to the POD beneficiary if one was designated, or otherwise according to Wisconsin law.1

Joint account with survivorship

A joint account has rights of survivorship by default. All sums pass to the surviving owners, subject to the credit union's statutory lien for the deceased owner's obligations and any security interest or pledge the deceased owner granted.1

Joint account without survivorship

On a joint account without rights of survivorship, the deceased owner's interest passes to his or her estate.1

Payable-on-death account

A POD account is payable to all surviving POD beneficiaries, in equal shares without rights of survivorship when more than one survives.1

Fiduciary account

An estate account is a fiduciary account and is opened at a branch, not through the online application.1, 2

Any legal documentation or court order must be provided when a fiduciary account is opened. ECU may require documentation that the fiduciary has authority to open, close or withdraw funds.1

Certificate of deposit

At the credit union's option, a share certificate may be paid before maturity without an early withdrawal penalty when an account owner dies.3

What Educators CU's agreement and guidance say3

Payments after the death

ECU may continue to pay checks, drafts and other payments authorized by the deceased member for ten days after the death, unless a person claiming an interest in the account instructs it to stop payment.1

Indemnity a claimant may have to give

ECU may require anyone claiming a deceased owner's account funds to indemnify it for losses resulting from honoring that claim.1

Dormant and unclaimed accounts

Dormant or inactive accounts are charged $5 per month after 18 months of inactivity. Accounts with a share certificate, IRA, or active loan or credit card account are excluded.4

Not in Educators CU's published guidance2

  • A procedure for reporting a death
  • A claim form

Sources4

Download instructions for the whole estate

Sources

(1)·

Data sourced from Educators CU primary sources (15 pages reviewed). How we research.

Educators CU death claims support

Educators Credit Union Member Services

ASK EVA automated account line

Lost/Stolen Cards (Voice Recognition Unit)

Hours

Monday-Friday 8:00 AM-6:00 PM CT; Saturday 8:00 AM-1:00 PM CT

Mailing address

Educators Credit Union, P.O. Box 081040, Racine, WI 53408

Death notifications go through general customer service.

Verified Sep 2026

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