What to do when a Dave account holder dies
Contact Dave — 7-step process, 5 required documents, and not publicly specified; dave will communicate timeline after documentation is reviewed
Dave Customer Support
Phone1-844-857-3283
Emailsupport@dave.com
Mailing Address
Dave Inc., 1265 S Cochran Ave, Los Angeles, CA 90019
WebsiteLearn more→
Dave Customer Support
Phone1-844-857-3283
Emailsupport@dave.com
Mailing Address
Dave Inc., 1265 S Cochran Ave, Los Angeles, CA 90019
WebsiteLearn more→
Customer Support (Death Claims) -- handled through general support; no dedicated estate services line
Phone1-844-857-3283
Emailsupport@dave.com
Mailing Address
Coastal c/o Dave, 1265 S Cochran Ave, Los Angeles, CA 90019
Verified Jul 2026
After a Dave account holder dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact Dave's Customer Support (Death Claims) -- handled through general support; no dedicated estate services line at 1-844-857-3283 with the proper legal authority documents.
Gather the account holder's full name, date of birth, and any known account or policy numbers before contacting Dave. A certified death certificate is the primary document required to start any claim.
Death claim process
To file a claim after an account holder's death, here is what Dave requires:
Filing a claim
1
Contact Dave Customer Support at 1-844-857-3283 or email support@dave.com to report the death of an account holder.
2
Per the Coastal Community Bank Deposit Agreement (Section II.F, "Death or Incapacity"), upon notification of death:
- Until Dave receives notice and any required proof of death or incapacitation, Dave may continue to accept deposits and process transactions on the account -- so a prompt written notice from the representative is what stops activity
- Once notified, Dave may place a hold on the Dave Checking Account and refuse all transactions until it has verified the identity of the successor, or it may close the account
- Government payments deposited after death may be required to be returned to the originating agency
- If the account holder owed Dave a debt at the time of death, Dave is authorized to exercise its right of setoff against the funds credited to the account after death (including outstanding ExtraCash balances)
3
Gather required documentation:
- Certified copy of the death certificate
- Valid government-issued photo ID for the claimant (executor, administrator, or next of kin)
4
Obtain proof of legal authority through one of these paths:
- Letters Testamentary or Letters of Administration from the probate court (if acting as executor or administrator)
- Small estate affidavit (if the estate qualifies under applicable state law)
5
Submit required documentation as instructed by Dave (via email or mail).
6
Dave is entitled to rely on all information supplied and representations made in written notice from a personal representative, executor, administrator, conservator, or guardian, to the fullest extent permitted by applicable law.
7
The estate is responsible for repaying Dave for any tax liability resulting from payment of the account balance to the estate.
Required Documents
- Certified copy of the death certificate
- Valid government-issued photo ID for the claimant
- Letters Testamentary or Letters of Administration (if acting as executor or court-appointed administrator)
- Small estate affidavit (if permitted under applicable state law and the balance qualifies)
- Contact information for the claimant
Claims Contact
What to know at this institution
Because Dave does not support POD beneficiary designations, joint accounts, or trust titling, accounts held solely in the deceased's name are not automatically payable to a beneficiary. The balance becomes part of the probate estate. The Coastal Community Bank Deposit Agreement (Section II.F) authorizes Dave to continue accepting deposits and processing transactions until it receives notice of death, then to place a hold on the account (or close it) and exercise a right of setoff for debts owed to Dave upon notification of death. Dave states it is entitled to rely on the written notice and representations of a personal representative, executor, administrator, conservator, or guardian to the fullest extent permitted by law. Any outstanding ExtraCash advance balance at the time of death is a debt of the estate.
Prepare your letter of instruction to Dave
Dave accepts a claimant-drafted letter of instruction. We draft it for you — addressed to Dave's verified claims department, with the documents it requires enclosed.
Build your letter of instructionProcessing timelines at Dave: Not publicly specified; Dave will communicate timeline after documentation is reviewed. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.
Documentation required by Dave includes Certified copy of the death certificate, Valid government-issued photo ID for the claimant, and Letters Testamentary or Letters of Administration (if acting as executor or court-appointed administrator), along with additional paperwork that varies by account type. All death certificates and court documents must be certified copies.
Frequently asked questions
No. Dave does not support adding beneficiaries (payable-on-death or transfer-on-death designations) to any account type, including the Spending Account, Goals Account, and ExtraCash Account. The Dave Deposit Agreement (Coastal Community Bank version, last updated July 1, 2026) explicitly states that accounts "cannot be owned or titled as a joint account, trust account, a Uniform Transfers to Minors (UTMA) account or a Payable On Death (POD) account." Accounts held solely in your name without a beneficiary designation will pass through your estate at death and may be subject to probate. See https://dave.com/deposit-agreement-coastal.
Not directly. Dave does not support trust account titling or POD beneficiary designations on the Spending Account, Goals Account, or ExtraCash Account -- there is no mechanism to link your Dave balance to a revocable living trust during your lifetime. An estate planning attorney may recommend a pour-over will that directs your probate estate (including Dave funds) into your trust after death, or suggest maintaining significant balances at an institution that supports trust titling.
Contact Dave Customer Support at 1-844-857-3283 or email support@dave.com. Notify Dave promptly: the Coastal Community Bank Deposit Agreement (Section II.F) provides that until Dave receives notice and proof of death, it may continue accepting deposits and processing transactions on the account. Dave does not publish a dedicated death claim form or estate services portal -- all deceased account inquiries route through general customer support. After notification Dave may place a hold on the account (or close it), refuse all transactions, and exercise its right of setoff against funds for any debts owed (including outstanding ExtraCash balances). You will need to provide a certified death certificate, government-issued ID, and proof of legal authority such as Letters Testamentary, Letters of Administration, or a small estate affidavit. Government payments deposited after death may be returned to the originating agency.
Because Dave does not support POD beneficiary designations, joint ownership, or trust titling, the balance in the Spending Account becomes part of the deceased's probate estate. If there is no will, state intestate succession laws determine who inherits the funds. Heirs typically need either Letters of Administration from the probate court or a small estate affidavit (where state law permits) to claim the balance. Dave reserves the right to set off any outstanding ExtraCash advance balance against the account before releasing funds to the estate.
Dave's Customer Support (Death Claims) -- handled through general support; no dedicated estate services line can be reached by phone at 1-844-857-3283 and email at support@dave.com for questions throughout the claims process.
Multiple Dave accounts may mean multiple claims. Some account types can be processed together, but others require their own documentation. Check with the Customer Support (Death Claims) -- handled through general support; no dedicated estate services line to confirm what applies.
Sources
Data sourced from Dave primary sources (17 pages reviewed). How we research.
Dave Customer Support
Phone1-844-857-3283
Emailsupport@dave.com
Mailing Address
Dave Inc., 1265 S Cochran Ave, Los Angeles, CA 90019
WebsiteLearn more→
Dave Customer Support
Phone1-844-857-3283
Emailsupport@dave.com
Mailing Address
Dave Inc., 1265 S Cochran Ave, Los Angeles, CA 90019
WebsiteLearn more→
Customer Support (Death Claims) -- handled through general support; no dedicated estate services line
Phone1-844-857-3283
Emailsupport@dave.com
Mailing Address
Coastal c/o Dave, 1265 S Cochran Ave, Los Angeles, CA 90019
Verified Jul 2026
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