Cigna logo

Cigna

Insurance · Nationwide

cigna.com

How to name beneficiaries and fund a trust at Cigna

Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken by phone

For Cigna policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.

The transfer rules at Cigna vary across 7 policies. Below is a breakdown of beneficiary options, trust funding, and which products support each method.

Beneficiary form at Cigna

Employer's group plan beneficiary designation form (for life insurance policys) and Cigna Group Universal Life beneficiary change form (for life insurance policys).

Group Term Life Insurance (administered by New York Life GBS)Accidental Death & Dismemberment (administered by New York Life GBS)Group Universal Life InsuranceAccidental Injury InsuranceCritical Illness InsuranceHospital Care (Indemnity) InsuranceIndividual Whole Life Insurance (now HealthSpring)
1
Group life and AD&D (New York Life GBS blocks): the designation lives with the employer, not the insurer.
  • The employer's benefits enrollment system holds the record
  • Change it in the employer's enrollment portal during open enrollment or after a qualifying life event (marriage, divorce, birth, death of a beneficiary)
  • Print or save the confirmation: the NYL GBS Proof of Loss (Form LMS-613500) asks the employer to send the most recent designation with the claim
2
HealthSpring individual whole life: registered members manage coverage through myHealthSpring

Required Documents

  • Each beneficiary's full legal name (for primary and contingent beneficiaries)
  • Each beneficiary's Social Security number (for primary and contingent beneficiaries)
  • Each beneficiary's date of birth (for primary and contingent beneficiaries)
  • Each beneficiary's relationship to the insured (for primary and contingent beneficiaries)
  • Percentage allocation for each beneficiary (for primary and contingent beneficiaries)
  • Full legal trust name (when naming a trust). Exactly as it appears in the trust instrument
  • Trustee name and successor trustee name (when naming a trust)
  • Date the trust was established (when naming a trust)
  • Trust EIN (when naming a trust). Keep the IRS confirmation letter (Letter 147C or the SS-4 confirmation)
  • Employer beneficiary designation form, completed (for group life and AD&D). Signed, dated and returned to HR or the benefits administrator, not to Cigna or New York Life

What Cigna says about beneficiaries and trusts

Each section is Cigna's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary1

Life insurance policy

For group life and AD&D, the beneficiary designation lives with the employer, not the insurer: the employer's benefits enrollment system holds the record.1

Who can be named1

A trust

A trust may be named as primary or contingent beneficiary on any of these coverages.2

How many beneficiaries, and how shares are split

All accounts

The designation gives percentage allocations for primary and contingent beneficiaries. Contingent beneficiaries take only if no primary beneficiary survives the insured.1

Beneficiary forms Cigna issues2

Employer's group plan beneficiary designation form

For life insurance policys. Completed by the employee. Sent by the institution on request.1

Cigna Group Universal Life beneficiary change form

For life insurance policys. Sent by the institution on request.2

What Cigna's agreement says about beneficiaries2

A designation and a will

Group life beneficiary designations are governed by the plan document and override instructions in a will.1

Changing or revoking a designation

A group life designation is changed in the employer's enrollment portal during open enrollment or after a qualifying life event (marriage, divorce, birth, death of a beneficiary).1

Which accounts a trust can hold1

Life insurance policy

Group term life and AD&D cannot be owned by a trust. The employer owns the group policy and the employee holds only a certificate, so naming the trust as beneficiary is the only available path.1

A HealthSpring (Loyal American Life Insurance Company) individual whole life policy is owned by the insured and can be assigned to an irrevocable life insurance trust (ILIT).3

Trust account forms Cigna issues1

Absolute assignment or change of ownership form

For life insurance policys. Sent by the institution on request.3

Accounts handled elsewhere2

New York Life Group Benefit Solutions

Legacy Cigna group life and AD&D, and the Group Universal Life blocks it administers4, 5

HealthSpring

Individual whole life insurance insured by Loyal American Life Insurance Company3

Phone: 1-866-459-4272

TTY: 711

Hours: Monday-Friday 8:00 AM-8:00 PM ET

Not in Cigna's published guidance3

  • A downloadable group life beneficiary form
  • An ownership-change form for Group Universal Life
  • Which trust documents it accepts

Sources5

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Cigna primary sources (15 pages reviewed). How we research.

Download these Cigna instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Cigna primary sources. Bring it to the branch or keep it beside the phone.

Cigna estate support

Cigna Healthcare Customer Service

Group Universal Life

Supplemental Health Claims (Voluntary Limited-Benefit Plans)

Coverage & Claims, Dental, Vision, Medical

1-800-244-622424 hours a day, 7 days a week

Website Assistance

1-800-853-271324 hours a day, 7 days a week

HealthSpring Supplemental Health & Individual Life Plan

Hours

24 hours a day, 7 days a week

Estate requests go through general customer service.

Verified Sep 2026

Estate planning articles

Learn how to protect your Cigna accounts and other assets with trusts, beneficiary designations, and estate planning documents.

Forms for Planning Your Estate

Free forms for planning your estate: a will, living trust, pour-over will, both powers of attorney, living will, and TOD deed.

Free

Pour-Over Will

Catch anything outside your trust. Pairs with your revocable trust.

Get Started
$12/month

Revocable Living Trust

Create a revocable living trust to avoid probate, protect privacy, and control asset distribution.

Get Started
Free

Last Will and Testament

Name your heirs, guardians, and final wishes. Free for every state.

Get Started
Free

Healthcare Power of Attorney

Name someone to make medical decisions if you can't.

Get Started
Free

Financial Power of Attorney

Name someone to manage your finances if you can't.

Get Started
Free

Transfer on Death Deed

Transfer real property to a beneficiary upon your death without probate. Available in 34 states and the District of Columbia.

Get Started
Free

Vehicle Transfer on Death

Name a beneficiary to inherit your vehicle at death without probate. Available in 26 states and the District of Columbia.

Get Started
Free

Living Will

State in advance which life-sustaining treatments you want or refuse, in the document your state recognizes, with signing instructions from the statute.

Get Started

All forms

Tools for Planning Your Estate

Free tools for planning your estate: what a will or trust costs, whether you need a trust or TOD deed, and how documents are signed.

How Much Does a Revocable Living Trust Cost?

Compare revocable living trust costs across providers including online services and attorneys.

Compare Costs

How Does SimplyTrust Compare to LegalZoom, Trust & Will, and Other Services?

Compare what it costs to make a trust official across SimplyTrust, LegalZoom, Trust & Will, Rocket Lawyer, and Quicken WillMaker.

Compare Services

Do I Need a Revocable Trust?

Find out if a revocable trust makes sense based on your state, estate value, and family situation.

Check Now

Trust or Will: Which Costs Less?

Compare the cost of probate vs a trust for your state and estate value.

Compare Options

What Does Estate Planning Actually Cost?

Compare costs across estate planning providers including online services and attorneys.

Compare Costs

How Much Life Insurance Do I Need?

Calculate your life insurance needs based on income, debts, and family situation.

Use Calculator

Are My Beneficiary Designations Protected?

Check how divorce, creditors, and state laws affect your beneficiary designations.

Check Now

How Do I Sign Estate Documents?

Find witness, notary, and remote signing requirements for all 50 states.

Check Requirements

All tools