How to name beneficiaries and fund a trust at Cigna

Covers 6 insurance accounts — beneficiaries can be managed online

Cigna

Insurance · Nationwide

cigna.com
Cigna logo

Cigna Healthcare Customer Service

Group Universal Life
Supplemental Health Claims (Limited-Benefit Plans)
Coverage & Claims (24/7)
Website Assistance (24/7)
TTY/TDD

Cigna Healthcare Customer Service

Group Universal Life
Supplemental Health Claims (Limited-Benefit Plans)
Coverage & Claims (24/7)
Website Assistance (24/7)
TTY/TDD

New York Life Group Benefit Solutions (formerly Cigna Group Life & Disability)

Fax1-877-300-6770
Mailing Address

New York Life Group Benefit Solutions, P.O. Box 22328, Pittsburgh, PA 15222-0328

Alternate Claims Line
Spanish Language Life/AD&D Claims
Cigna Group Universal Life Claims
Verified Jul 2026

For Cigna policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.

The transfer rules at Cigna vary across 6 policies. Below is a breakdown of beneficiary options, trust funding, and which products support each method.

Group Term Life Insurance (now New York Life GBS)Accidental Death & Dismemberment (now New York Life GBS)Group Universal Life InsuranceAccidental Injury InsuranceCritical Illness InsuranceHospital Care (Indemnity) Insurance
1
Contact the institution for details.

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Beneficiary designations on group life policies override instructions in a will
  • A trust can be named as a primary or contingent beneficiary
  • Per stirpes and per capita distribution options may be available depending on the plan
  • Spousal consent may be required in community property states
  • Review and update beneficiary designations after major life events such as marriage, divorce, birth, or death of a beneficiary
  • If no beneficiary is designated or no named beneficiary survives the insured, proceeds are typically paid according to the plan default order of precedence (spouse, children, parents, estate)
SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Cigna primary sources (15 pages reviewed). How we research.

Download these Cigna instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against Cigna primary sources. Bring it to the branch or keep it beside the phone.

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