
How to name beneficiaries and fund a trust at Cigna
Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken by phone
For Cigna policyholders, estate planning comes down to one critical step: making sure the right beneficiaries are named on every policy. Insurance proceeds bypass probate entirely and go directly to whoever is listed—regardless of what a will says. When estate tax planning or controlled distributions are a factor, a trust can be named as beneficiary instead.
The transfer rules at Cigna vary across 7 policies. Below is a breakdown of beneficiary options, trust funding, and which products support each method.
Beneficiary form at Cigna
Employer's group plan beneficiary designation form (for life insurance policys) and Cigna Group Universal Life beneficiary change form (for life insurance policys).
- The employer's benefits enrollment system holds the record
- Change it in the employer's enrollment portal during open enrollment or after a qualifying life event (marriage, divorce, birth, death of a beneficiary)
- Print or save the confirmation: the NYL GBS Proof of Loss (Form LMS-613500) asks the employer to send the most recent designation with the claim
- Full legal names, Social Security numbers, dates of birth, relationship to the insured and percentage allocations for primary and contingent beneficiaries
- For a trust, the full legal trust name, the trustee's name, the date the trust was established and the trust EIN
Required Documents
- Each beneficiary's full legal name (for primary and contingent beneficiaries)
- Each beneficiary's Social Security number (for primary and contingent beneficiaries)
- Each beneficiary's date of birth (for primary and contingent beneficiaries)
- Each beneficiary's relationship to the insured (for primary and contingent beneficiaries)
- Percentage allocation for each beneficiary (for primary and contingent beneficiaries)
- Full legal trust name (when naming a trust). Exactly as it appears in the trust instrument
- Trustee name and successor trustee name (when naming a trust)
- Date the trust was established (when naming a trust)
- Trust EIN (when naming a trust). Keep the IRS confirmation letter (Letter 147C or the SS-4 confirmation)
- Employer beneficiary designation form, completed (for group life and AD&D). Signed, dated and returned to HR or the benefits administrator, not to Cigna or New York Life
What Cigna says about beneficiaries and trusts
Each section is Cigna's own statement, with the document it comes from numbered under Sources.
Which accounts take a beneficiary1
- Life insurance policy
For group life and AD&D, the beneficiary designation lives with the employer, not the insurer: the employer's benefits enrollment system holds the record.1
Who can be named1
- A trust
A trust may be named as primary or contingent beneficiary on any of these coverages.2
How many beneficiaries, and how shares are split
- All accounts
The designation gives percentage allocations for primary and contingent beneficiaries. Contingent beneficiaries take only if no primary beneficiary survives the insured.1
Beneficiary forms Cigna issues2
- Employer's group plan beneficiary designation form
For life insurance policys. Completed by the employee. Sent by the institution on request.1
- Cigna Group Universal Life beneficiary change form
For life insurance policys. Sent by the institution on request.2
What Cigna's agreement says about beneficiaries2
- A designation and a will
Group life beneficiary designations are governed by the plan document and override instructions in a will.1
- Changing or revoking a designation
A group life designation is changed in the employer's enrollment portal during open enrollment or after a qualifying life event (marriage, divorce, birth, death of a beneficiary).1
Which accounts a trust can hold1
- Life insurance policy
Group term life and AD&D cannot be owned by a trust. The employer owns the group policy and the employee holds only a certificate, so naming the trust as beneficiary is the only available path.1
A HealthSpring (Loyal American Life Insurance Company) individual whole life policy is owned by the insured and can be assigned to an irrevocable life insurance trust (ILIT).3
Trust account forms Cigna issues1
- Absolute assignment or change of ownership form
For life insurance policys. Sent by the institution on request.3
Accounts handled elsewhere2
- New York Life Group Benefit Solutions
Legacy Cigna group life and AD&D, and the Group Universal Life blocks it administers4, 5
Phone: 1-888-842-4462
- HealthSpring
Individual whole life insurance insured by Loyal American Life Insurance Company3
Not in Cigna's published guidance3
- A downloadable group life beneficiary form
- An ownership-change form for Group Universal Life
- Which trust documents it accepts
Sources5
- 1.The employer's group life plan document
- 2.Cigna Healthcare contact numbers
- 3.HealthSpring
- 4.New York Life Group Benefit Solutions Proof of Loss (Form LMS-613500)
- 5.Group Universal Life and Group Variable Universal Life Insurance Claim Form (Form 568796), Revised 05/2026
Sources
Data sourced from Cigna primary sources (15 pages reviewed). How we research.
Download these Cigna instructions
Download instructions for the whole estateA printable PDF with the steps, required documents, and contact details — verified against Cigna primary sources. Bring it to the branch or keep it beside the phone.
Cigna estate support
Cigna Healthcare Customer Service
Phone
Toll-free
Group Universal Life
Supplemental Health Claims (Voluntary Limited-Benefit Plans)
Coverage & Claims, Dental, Vision, Medical
Website Assistance
HealthSpring Supplemental Health & Individual Life Plan
Hours
Website
Estate requests go through general customer service.
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