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How to name beneficiaries and fund a trust at New York Life

Beneficiaries are managed online, by phone or by mail. Trust paperwork is taken online, by phone or by mail

Beneficiary designations are the foundation of estate planning for New York Life policies. Unlike bank accounts, insurance products cannot be retitled into a trust. Instead, the beneficiary designation itself determines who receives the proceeds and how quickly they're paid. Naming a trust as beneficiary is an option when more control over distributions is needed.

New York Life has 19 product types, and the estate transfer rules differ across them. Some support beneficiary designations, some can be retitled into a trust, and others pass through the estate if nothing is set up. Each is covered below.

Beneficiary form at New York Life

My Beneficiary Changes Form (Form 21131), Change of Beneficiary Request - Multiple Insureds (Form 21131-M), Statement of Trust (Form 20885) and Ownership/Beneficiary Change Form for New York Life Fixed Annuities (for annuitys).

Open the form →
Whole Life InsuranceCustom Whole Life InsuranceSecure Wealth PlusLevel Term Life InsuranceYearly Renewable Term Life InsuranceUniversal Life InsuranceVariable Universal Life Accumulator IIMarket Wealth Plus Variable Universal LifeFixed Deferred AnnuityLifetime Mutual Income AnnuityFuture Mutual Income AnnuityPremier Variable Annuity–FP SeriesIndexFlex Variable AnnuityIndexFlex Fixed Annuity–FP SeriesNYL My Care (Long-Term Care Insurance)NYL Secure Care (Long-Term Care Insurance)Asset Flex (Long-Term Care with Universal Life)Group Life and AD&D Insurance (New York Life Group Benefit Solutions)Group Universal Life / Group Variable Universal Life
1
Log in or register at newyorklife.com/my-account (MyNYL). New York Life's contact page lists verifying and updating beneficiaries among the online account functions.
2
Alternatively, upload a completed Form 21131 after logging in; the form states "Save time and postage by uploading this form at newyorklife.com/register."
3
Annuities serviced by New York Life Annuities have their own client login at newyorklifeannuities.com.

Required Documents

  • Policy numbers
  • Policy owner, trust or corporate name
  • Each beneficiary's class and share
  • Each beneficiary's Social Security number or taxpayer ID
  • Each beneficiary's date of birth, or the trust date
  • Each beneficiary's relationship and contact details
  • Trust name, date of the trust agreement, trustee names and tax ID number (to name a trust)
  • Beneficiaries of the trust, and each trustee's name and contact details (to name a trust on Form 21131). The form also asks for their relationship to the insured or annuitant
  • Statement of Trust (Form 20885), completed (to name a trust, in place of the trust details)
  • My Beneficiary Changes Form (Form 21131), completed (when the change is made by form)

What New York Life says about beneficiaries and trusts

Each section is New York Life's own statement, with the document it comes from numbered under Sources.

Which accounts take a beneficiary1

Annuity

On a deferred annuity, the surviving spouse must be the sole primary beneficiary for a surviving owner and spouse to continue the policy at the death of either owner. If someone else is named, spousal continuance is not available and the funds go to the listed beneficiary.1

A fixed annuity application with no beneficiary named is issued with a default: the owner's estate for an individual owner, the surviving spouse for joint spouses, the surviving owner for joint non-spouses, and the corporation or trust itself for entity owners.1

Who can be named2

A trust

A trust can be named as beneficiary or owner, on Form 21131 or with the Statement of Trust (Form 20885).2, 3

A trust, annuitys

On an annuity serviced by New York Life Annuities, NYLIAC will remit payment only to the trust as beneficiary, not to beneficiaries identified in the trust document.4

A trust created by a will

Form 21131 states that policy proceeds payable to a testamentary trust cannot be paid to the trust until the estate is probated, or a small estate affidavit is filed where the state allows one.3

The Statement of Trust (Form 20885) may not be used for a testamentary trust, a trust created within a will.2

How many beneficiaries, and how shares are split

All accounts

Primary, secondary and tertiary beneficiaries can be named. Shares in each class must total 100%; percentages or fractions are accepted and specific dollar amounts are not.3

Per capita applies by default unless per stirpes is indicated.3

What a designation takes to be effective

All accounts

Each owner's signature is required on a contract with multiple owners. A corporation or trust owner signs through two corporate officers or the required trustees, with titles.3

A power of attorney signing the form must be current, and in certain states the right to update a beneficiary must be specifically granted in the power of attorney.3

Beneficiary forms New York Life issues4

My Beneficiary Changes Form (Form 21131)

Completed by each owner. Available to download.3

Return to

Fax: 1-800-278-4117

Mailing address: New York Life, PO Box 130539, Dallas, TX 75313-0539 (printed on the form). The traditional Service Forms page lists New York Life Insurance Company, Cleveland Service Center, P.O. Box 6916, Cleveland, OH 44101.

Change of Beneficiary Request - Multiple Insureds (Form 21131-M)

Available to download.5, 6

Return to

Mailing address: New York Life, Variable Products Service Center, Madison Square Station, PO Box 922, New York, NY 10159

Statement of Trust (Form 20885)

Available to download.2

Return to

Mailing address: New York Life, PO Box 130539, Dallas, TX 75313-0539

Ownership/Beneficiary Change Form for New York Life Fixed Annuities

For annuitys. Sent by the institution on request.1

What New York Life's agreement says about beneficiaries3

Changing or revoking a designation

An irrevocable beneficiary on a life contract must authorize changes in writing.3

What the owner keeps while living

Form 20885 states that the owner keeps the right to change the beneficiary designation at any time, even if the trust agreement says otherwise, for revocable and irrevocable trusts.2

A beneficiary who dies first

For a life policy with a trust as beneficiary, New York Life may ask for proof that the trust is in effect before proceeds are paid.2

If the trust is not in effect at the insured's death, the proceeds go to the contingent beneficiary, if any, otherwise in a single sum to the owner if living, or to the owner's estate.2

State requirements New York Life statesMassachusetts

Massachusetts

Massachusetts residents need a witness on life insurance beneficiary changes: someone over age 18 who is not the insured, the policy owner or a designated beneficiary.3

Which accounts a trust can hold1

Annuity

For an annuity serviced by New York Life Annuities, the NYLIAC Statement of Trust (Form 19072) is completed "for Trust-owned Annuity policies."4

Trust account forms New York Life issues4

Statement of Trust (Form 20885)

Available to download.2, 7, 6

Return to

Fax: 1-800-278-4117

Mailing address: New York Life, PO Box 130539, Dallas, TX 75313-0539 (printed on the form). The traditional Service Forms page lists the Cleveland Service Center, P.O. Box 6916, Cleveland, OH 44101. Variable universal life: Variable Products Service Center, Madison Square Station, P.O. Box 922, New York, NY 10159.

Transfer of Ownership / Designation of Successor Owner (Form 21132)

Available to download.8

Return to

Mailing address: New York Life, PO Box 130539, Dallas, TX 75313-0539

Transfer of Ownership Kit (Form 22600)

Available to download.9

Return to

Mailing address: New York Life, PO Box 130539, Dallas, TX 75313-0539

NYLIAC Statement of Trust (Form 19072)

For annuitys. Completed by all trustees. Available to download.4

Return to

Fax: 1-302-781-1780

Mailing address: NYL Annuities - TPD, Mail Code 7390, PO Box 7247, Philadelphia, PA 19170-7390 (overnight: 400 White Clay Center Drive, Attn: LOCKBOX #7390, Newark, DE 19711)

What New York Life says about trust accounts3

Who signs for the trust

If no box is checked in Step 1B of the Statement of Trust (Form 20885), all trustee signatures are required to exercise any rights.2

On the NYLIAC Statement of Trust (Form 19072), authority of trustees defaults to "May not act independently" if left unanswered, meaning all trustees sign all documents.4

Successor trustees

Before a successor trustee can act, documentation must confirm that the current trustee has resigned, is incapacitated or deceased, or is otherwise incapable of serving.2

Review of the trust document

New York Life reserves the right to request the entire trust document.2

NYLIAC reserves the right to require a copy of the complete trust document.4

Accounts handled elsewhere1

New York Life Annuities

Beneficiary changes and trust ownership for annuities serviced by New York Life Annuities10

Phone: 1-800-762-6212

Hours: Monday-Friday 8:30 AM-5:30 PM ET

Sources10

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from New York Life primary sources (37 pages reviewed). How we research.

Download these New York Life instructions

Download instructions for the whole estate

A printable PDF with the steps, required documents, and contact details — verified against New York Life primary sources. Bring it to the branch or keep it beside the phone.

New York Life estate support

New York Life Customer Service (life insurance and annuities)

Toll number alternative

Fax

1-800-278-4117

Hours

Monday-Friday 8:00 AM-7:00 PM ET

Mailing address

New York Life Insurance Company, Cleveland Service Center, P.O. Box 6916, Cleveland, OH 44101 (Service Forms page). Current service forms print New York Life, PO Box 130539, Dallas, TX 75313-0539.

Estate requests go through general customer service.

Verified Sep 2026

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