What happens to Vinted wallet when the owner dies

Vinted, UAB has a formal process for transferring wallet after an account holder dies

Vinted, UAB

Marketplaces & Resale

Vinted Help Centre / Support

HoursOnline help center and in-app/website support contact form; Vinted does not publish a customer service phone number

Vinted Support (no dedicated estate team published; account-access / ownership-confirmation path)

Timeline

Vinted does not publish a timeline for deceased-member or estate requests; account-access requests are reviewed individually after ownership is verified. For an ordinary withdrawal, completed-sale funds move from "Pending balance" to the available balance within about 2 days, and a withdrawal to a bank account takes up to 5 business days to arrive. A deactivated account can be restored for up to 3 months. Because there is no documented estate procedure, expect the overall timeline to depend on Vinted support's review and any identity check required by the payment service provider.

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Verified Jul 2026

Vinted does not publish a dedicated deceased-member or estate-succession process, and its User Terms and Conditions state that "You aren't allowed to transfer your rights and obligations under these Terms to another person" — there is no documented account transfer and no beneficiary designation. The practical estate asset is the Vinted Wallet balance: a held money balance that accumulates from completed sales and can be withdrawn to a bank account. In the US that Wallet is provided and managed by Adyen N.V. (a licensed bank in the Netherlands), and the seller becomes Adyen's client when the Wallet is activated, so the balance is stored money the estate may be owed rather than a loyalty credit that is forfeited. Because Vinted has no published estate procedure, the estate recovers the balance either by accessing the account and withdrawing the funds to a bank account, or by contacting Vinted support to confirm ownership and have the account deactivated after funds are withdrawn. Vinted reviews account-access requests individually and verifies ownership before acting, so the policy is classified as case-by-case: the balance is recoverable money, but the timeline, required documentation, and outcome for a deceased member are not publicly documented and are determined by Vinted (and Adyen as the wallet provider) on request.

How to request a transfer

To request a transfer of Vinted wallet after an account holder's death, follow these steps:

If you can access the deceased member's account, check the Vinted Wallet balance and withdraw the available funds to a bank account. Withdrawals are paid in USD to a US bank using an account and routing number, the minimum is $0.10, and they take up to 5 business days to arrive. Funds still showing as "Pending balance" cannot be withdrawn yet — pending amounts move to the available balance within about 2 days of the sale completing. See How to withdraw earnings.

If you cannot access the account, contact Vinted support to report the member's death and confirm ownership. Vinted verifies ownership before acting and does not publish a deceased-member document list, but be ready to provide:

•The account username and the email address on the Vinted account
•A certified copy of the death certificate
•Documentation showing you are authorized to act for the estate (for example, Letters Testamentary or Letters of Administration)
•Government-issued photo identification for the person making the request

Ask about the Vinted Wallet balance specifically. In the US the Wallet is provided and managed by Adyen N.V. (a licensed bank in the Netherlands), and the seller is Adyen's client for the held funds, so confirm with Vinted support how the balance will be released to the estate and whether an identity check is required — withdrawals normally require completing a mandatory ID check from the payment service provider.

Complete or resolve any ongoing orders and withdraw all funds before the account is deactivated. Vinted directs members to finish open orders and withdraw their balance first; a deactivated account can be restored for up to 3 months, after which it is removed.

Keep records of completed sales and the bank account where withdrawals were sent, so the estate can trace funds that already left the Vinted Wallet. Money already withdrawn is recovered from the receiving bank account, not from Vinted or Adyen.

Required Documents

The account username and the email address on the Vinted account
Certified copy of the death certificate
Documentation showing you are authorized to act for the estate (for example, Letters Testamentary or Letters of Administration)
Government-issued photo identification for the person making the request

Timeline

Download instructions for the whole estate

Frequently asked questions

Vinted does not publish a deceased-member or estate-transfer process, and its User Terms make the account non-transferable to another person. The main estate asset is the Vinted Wallet balance — held money from completed sales, provided and managed in the US by Adyen N.V., a licensed bank in the Netherlands. The estate recovers it either by accessing the account and withdrawing the funds to a bank account, or by contacting Vinted support to confirm ownership and deactivate the account after funds are withdrawn. Vinted reviews these requests on a case-by-case basis.

Yes — the Vinted Wallet holds actual money from completed sales, not a forfeitable loyalty credit, so it is a recoverable asset. The simplest path is to access the account and withdraw the available balance to a bank account (paid in USD via account and routing number, $0.10 minimum, up to 5 business days). Funds still showing as "Pending balance" cannot be withdrawn until they move to the available balance, about 2 days after the sale completes. If you cannot access the account, contact Vinted support to confirm ownership.

No. Vinted's User Terms and Conditions state that you are not allowed to transfer your rights and obligations under the Terms to another person. There is no documented beneficiary designation and no self-service account transfer. The estate can recover the Wallet balance, but it cannot simply take over and continue operating the deceased member's account.

In the US, the Vinted Wallet is a payment service provided and managed by Adyen N.V., a licensed bank in the Netherlands regulated by the Central Bank of the Netherlands. When a member activates the Vinted Wallet they become Adyen's client for the held balance. That is why the balance is stored money the estate may be owed, and why withdrawing it usually requires completing an identity check from the payment service provider.

Vinted does not publish a required-document list for deceased-member requests; it verifies ownership before acting on an account-access request. For an estate claim of this kind, be ready to provide the account username and email address on file, a certified death certificate, documentation showing authority to act for the estate (such as Letters Testamentary or Letters of Administration), and photo identification for the requester. Because there is no published procedure, confirm the exact documents directly with Vinted support.

Vinted directs members to complete any ongoing orders and withdraw all funds before deactivating an account. A deactivated account can be restored for up to 3 months, after which it is removed. For an estate, the practical sequence is to withdraw the Wallet balance and resolve open orders first, then deactivate the account so it stops appearing as active.

The recipient can use transferred wallet under the program's normal terms. Keeping the deceased account holder's account number and contact details on file simplifies this process for the executor or surviving family.