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What happens to Vinted wallet when someone dies

Vinted publishes no process specific to a deceased person's account; a written request goes by email to privacysupport@vinted.com.

Vinted decides what happens to Vinted wallet after a death case by case; its terms promise no transfer.

Vinted publishes no process specific to a deceased person's account; a written request goes by email to privacysupport@vinted.com. The request takes 4 documents.

How to request a transfer

1
Stay out of the member's account and leave the Wallet balance in place, since a Payout may go only to the owner's own bank account. Write to Vinted as the estate's representative by email at privacysupport@vinted.com.
2
Hold off on deactivating the account until the balance, open orders and records are dealt with. Deactivation cuts off access to the money and the order information, and a deactivated account can be restored for up to 3 months.
3
Request the account's records for the estate inventory and the final tax return, with proof of the executor's authority:
  • •Profile details, listed items and messages.
  • •The Vinted Wallet history: completed sales, purchases and withdrawals, with dates and amounts.
4
Ask how Vinted will handle open orders and active listings, and report any sale that will now never ship. Sale money stays as a pending balance until the order completes, then becomes available within 2 days.
5
Ask how Vinted and its Wallet provider, Adyen N.V., release the balance to the estate, and send the death certificate and letters testamentary or letters of administration with the request. Money the member already withdrew is in the member's own bank account.
6
Ask for the account to be deactivated once the balance, orders and records are resolved. Give the username and email address, explain that the member has died, enclose the estate documents, and do not present yourself as the account owner.

Required Documents

  • Death certificate
  • Proof of authority to act for the estate: For example, letters testamentary or letters of administration.
  • The member's Vinted username and the email address on the account: For an account the requester cannot sign in to, Vinted asks for the account username, email address and any other information it needs.
  • Government-issued photo identification: for the person making the request
Download instructions for the whole estate

What Vinted, Inc.'s terms say at death

Section 24 (The final bits you need to know), Assignment

“You aren't allowed to transfer your rights and obligations under these Terms to another person.”1

What Vinted, Inc. says happens9

Who owns the asset

The money in the Vinted Wallet is not held by Vinted. The Terms name Adyen N.V., a licensed bank in the Netherlands regulated by the Central Bank of the Netherlands, as the Vinted Wallet Provider, and members who activate the Wallet become Adyen's clients.1, 2

Balances, payouts and refunds

A Payout may only go to a bank account that belongs to the member, who confirms being the recipient, so a survivor cannot withdraw the Wallet.1

Money from a sale sits as a pending balance until the order is completed and cannot be used yet; it moves to the available balance within 2 days of completion.3

In the U.S., withdrawals are paid in dollars to an account with a routing number, and the same bank account cannot be used to withdraw earnings from different Vinted accounts.4

The minimum withdrawal is $0.10, and a withdrawal takes up to 5 business days to arrive.4

Closing the account

Vinted warns: "You'll lose access to your money and information related to your orders when your account is deactivated."5

The Terms let Vinted end them at any time and for any reason by giving 30 days' prior written notice.1

Restoring a deleted account

A deactivated account can be restored for up to 3 months.5

Deletion and data retention

Vinted keeps an account's data for 3 months after deactivation and, in most cases, stores data for up to 5 years after a member stops using the service.6

Listing data is kept for 18 months and 7 days after the last activity, and transaction data for 13 months after payment is complete, with some transaction-related data kept for 10 years under accounting laws.6

Disclosure of account content

The Privacy Policy names privacysupport@vinted.com for privacy rights requests and, where state law allows, lets a person authorize someone to make a request on their behalf; Vinted may ask for proof of that authorization.6

The Privacy Policy states that Vinted responds to California privacy requests within forty-five (45) days.6

Vinted's data export includes profile details, listed items, messages and a broad range of other account-related details, delivered as a ZIP archive.7

Continuing a shop, channel or listing

The Terms apply until any pending Transactions and Payouts are completed.1

Verifying the requester

For an account the requester cannot sign in to, Vinted asks for the account username, email address and other information to confirm the requester is the account owner, then deactivates it; that process is written for the owner.5

Passwords and login

Vinted's "Confirm that you own this account" check asks for a photo of the owner's own payment card or a bank statement in the name on the Wallet, so it is not a route for a survivor.8

Other companies and product lines involved1

Adyen N.V.

Provides and manages the Vinted Wallet that holds a seller's earnings1, 2

Not in Vinted's published guidance7

  • A process for a deceased account holder
  • How long a request takes
  • A complete list of the documents to send
  • A form for estate requests
  • A phone number for this
  • A mailing address for a written request
  • Inactive accounts and expiry

Sources8

A written request to Vinted can ask it to preserve the account while the estate is opened, provide purchase and transaction records for the estate inventory, refund an unspent balance and close the account.

Digital Assets Recovery Letter for Vinted drafts that request from the estate's details.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Vinted, Inc. primary sources (10 pages reviewed). How we research.

Vinted estate claims

Vinted privacy support

Customer supportVisit website →
Verified Oct 2026

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