What happens to Vinted wallet when the owner dies
Vinted, Inc. has a formal process for transferring wallet after an account holder dies
Vinted Help Centre / Support
Vinted, Inc., 1000 N. West Street, Suite 1200, Wilmington, Delaware 19801, USA (registered address stated in the User Terms; not a published estates or support address)
Vinted privacy support (no dedicated estate team is published; privacysupport@vinted.com is the address Vinted names for privacy rights requests, including through an authorized agent)
Vinted publishes no timeline for a deceased member. Its Privacy Policy states that it answers California privacy requests "within forty-five (45) days." Several clocks run on their own. A completed sale moves to the available balance "within 2 days." A withdrawal takes "up to 5 business days" to arrive. A deactivated account can be restored "for up to 3 months." The Privacy Policy keeps listing data "for 18 months and 7 days after your last activity" and transaction data "for 13 months after payment is complete," with "Some transaction-related data" kept for 10 years under accounting laws. In most cases Vinted stores data "for up to 5 years" after a member stops using the service. Vinted does not document how long an estate's request about the Wallet balance takes.
Vinted publishes no deceased-member or estate process. On 2026-09-17, a scan of all 389 help articles published for the United States found none, and the U.S. User Terms and the Privacy Policy contain no death, estate, executor, or probate provision. The Terms state: "You aren't allowed to transfer your rights and obligations under these Terms to another person." There is no beneficiary designation and no account transfer. The money in the Vinted Wallet is not held by Vinted: the Terms name Adyen N.V. as the Vinted Wallet Provider, and Vinted says members who activate the Wallet "become Adyen's clients." The Wallet can only be withdrawn by its owner: "By requesting a Payout, you confirm that the bank account information you've provided is for an account that belongs to you and that you are the recipient of the Payout." A survivor therefore cannot simply sign in and withdraw it, and the balance is a claim the estate raises with Vinted and its payment provider. Deactivation carries a real risk: Vinted warns that "You'll lose access to your money and information related to your orders when your account is deactivated." The policy is classified as case-by-case because Vinted decides these situations individually and publishes no procedure, document list, or timeline.
How to request a transfer
To request a transfer of Vinted wallet after an account holder's death, follow these steps:
- •Profile details
- •Listed items
- •Messages
- •"A broad range of other account-related details"
- •Ask separately for the Vinted Wallet history: completed sales, purchases, and withdrawals with dates and amounts
Required Documents
- Certified copy of the death certificate
- Documentation showing you are authorized to act for the estate (for example, Letters Testamentary or Letters of Administration)
- The member's Vinted username and the email address on the account
- Government-issued photo identification for the person making the request
Timeline
Vinted publishes no timeline for a deceased member. Its Privacy Policy states that it answers California privacy requests "within forty-five (45) days." Several clocks run on their own. A completed sale moves to the available balance "within 2 days." A withdrawal takes "up to 5 business days" to arrive. A deactivated account can be restored "for up to 3 months." The Privacy Policy keeps listing data "for 18 months and 7 days after your last activity" and transaction data "for 13 months after payment is complete," with "Some transaction-related data" kept for 10 years under accounting laws. In most cases Vinted stores data "for up to 5 years" after a member stops using the service. Vinted does not document how long an estate's request about the Wallet balance takes.
Frequently asked questions
Vinted publishes no deceased-member process, and its U.S. User Terms contain no death or estate provision. The Terms say a member is not "allowed to transfer your rights and obligations under these Terms to another person." The Wallet balance is held by Vinted's payment provider, Adyen N.V., and can only be withdrawn to "an account that belongs to you." The estate therefore writes to Vinted with a death certificate and letters of appointment, and Vinted decides case by case.
No. Vinted warns that "You'll lose access to your money and information related to your orders when your account is deactivated." Ask Vinted to hold the account, deal with the Wallet balance and any open orders, and get a copy of the records first. A deactivated account can be restored "for up to 3 months," after which that route is gone.
No. Do not sign in to the decedent's account. The User Terms state that by requesting a Payout "you confirm that the bank account information you've provided is for an account that belongs to you and that you are the recipient of the Payout." Vinted also states that "you can't use the same bank account to withdraw earnings from different Vinted accounts." Raise the balance with Vinted in writing as the estate's representative.
The User Terms name "ADYEN N.V., a licensed bank in the Netherlands which is regulated by the Central Bank of the Netherlands" as the Vinted Wallet Provider. Adyen has a San Francisco branch office. Vinted says members who activate the Wallet "become Adyen's clients," and "we don't transfer or hold your money." Withdrawals can require an identity check, which Vinted describes as "a mandatory requirement from our payment service provider."
Ask early. Vinted keeps transaction data "for 13 months after payment is complete," with some kept longer under accounting laws, and keeps listing data "for 18 months and 7 days after your last activity." Its Privacy Policy names privacysupport@vinted.com for rights requests and allows a request through someone authorized, with "proof of that authorization." Enclose the death certificate and letters of appointment, and ask for the account data export plus the Wallet history of sales, purchases, and withdrawals.
The User Terms say "These Terms will apply until any pending Transactions and Payouts are completed." Money from a sale stays as "Pending balance" until the order is completed, then moves to the available balance "within 2 days." Tell Vinted about any item the member sold that will now never ship, and ask it to hide the active listings. Vinted is the only party that can act on them without the login.
The recipient can use transferred wallet under the program's normal terms. Keeping the deceased account holder's account number and contact details on file simplifies this process for the executor or surviving family.
Sources
Data sourced from Vinted, Inc. primary sources (12 pages reviewed). How we research.
Vinted Help Centre / Support
Vinted, Inc., 1000 N. West Street, Suite 1200, Wilmington, Delaware 19801, USA (registered address stated in the User Terms; not a published estates or support address)
Vinted privacy support (no dedicated estate team is published; privacysupport@vinted.com is the address Vinted names for privacy rights requests, including through an authorized agent)
Vinted publishes no timeline for a deceased member. Its Privacy Policy states that it answers California privacy requests "within forty-five (45) days." Several clocks run on their own. A completed sale moves to the available balance "within 2 days." A withdrawal takes "up to 5 business days" to arrive. A deactivated account can be restored "for up to 3 months." The Privacy Policy keeps listing data "for 18 months and 7 days after your last activity" and transaction data "for 13 months after payment is complete," with "Some transaction-related data" kept for 10 years under accounting laws. In most cases Vinted stores data "for up to 5 years" after a member stops using the service. Vinted does not document how long an estate's request about the Wallet balance takes.
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