Estate planning as a Vinted account holder
Vinted, Inc. reviews transfer requests for wallet individually upon receipt of documentation
Vinted Help Centre / Support
Vinted, Inc., 1000 N. West Street, Suite 1200, Wilmington, Delaware 19801, USA (registered address stated in the User Terms; not a published estates or support address)
Vinted privacy support (no dedicated estate team is published; privacysupport@vinted.com is the address Vinted names for privacy rights requests, including through an authorized agent)
Vinted is a peer-to-peer marketplace for buying and selling secondhand clothing and other goods. In the United States, the User Terms are with Vinted, Inc., a Delaware company. When a seller's order is completed, the money settles into the Vinted Wallet, which is provided and managed by Adyen N.V., a licensed bank in the Netherlands. The seller can spend that balance on Vinted or withdraw it to their own bank account. A deceased member's account can hold a Wallet balance, active listings, orders still in progress, and the sales and purchase history the estate needs. Vinted publishes no deceased-member process. Its User Terms do not allow a member to transfer their rights to another person, and Vinted warns that a deactivated account loses "access to your money and information related to your orders."
When a Vinted account holder dies, their wallet may be transferred to a designated person at Vinted, Inc.'s sole discretion. A transfer is not guaranteed, and satisfactory documentation is required before processing any request.
What happens at death
Vinted publishes no deceased-member or estate process. On 2026-09-17, a scan of all 389 help articles published for the United States found none, and the U.S. User Terms and the Privacy Policy contain no death, estate, executor, or probate provision. The Terms state: "You aren't allowed to transfer your rights and obligations under these Terms to another person." There is no beneficiary designation and no account transfer. The money in the Vinted Wallet is not held by Vinted: the Terms name Adyen N.V. as the Vinted Wallet Provider, and Vinted says members who activate the Wallet "become Adyen's clients." The Wallet can only be withdrawn by its owner: "By requesting a Payout, you confirm that the bank account information you've provided is for an account that belongs to you and that you are the recipient of the Payout." A survivor therefore cannot simply sign in and withdraw it, and the balance is a claim the estate raises with Vinted and its payment provider. Deactivation carries a real risk: Vinted warns that "You'll lose access to your money and information related to your orders when your account is deactivated." The policy is classified as case-by-case because Vinted decides these situations individually and publishes no procedure, document list, or timeline.
Planning your estate
Protecting Vinted wallet while the account is active
No beneficiary designation, wallet can only be redeemed, not transferred, and 5-step plan.
View details →When someone dies
Handling Vinted wallet after a death
Transfer is handled on a case-by-case basis, 6-step process, and 4 required documents.
View details →Vinted does not offer a beneficiary designation feature. Without this option, wallet cannot be assigned to a named recipient through the program's own settings.
Frequently asked questions
No. Vinted support works through the "Contact us" button on Help Centre articles. The Deactivate your account article's form can be used without signing in. By email, Vinted publishes privacysupport@vinted.com for privacy rights requests and legal@vinted.com "For support with specific legal or regulatory issues." No support phone number appears in Vinted's U.S. help articles or User Terms.
Sources
Data sourced from Vinted, Inc. primary sources (12 pages reviewed). How we research.
Vinted Help Centre / Support
Vinted, Inc., 1000 N. West Street, Suite 1200, Wilmington, Delaware 19801, USA (registered address stated in the User Terms; not a published estates or support address)
Vinted privacy support (no dedicated estate team is published; privacysupport@vinted.com is the address Vinted names for privacy rights requests, including through an authorized agent)
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