What happens to Riot Games account when the owner dies
Riot Games, Inc. account are forfeited under the program's terms when the account is closed
Riot Games Support
Riot Games Support (no dedicated deceased-account team; use general ticket submission)
Riot does not publish a timeline for handling a deceased account holder's account. Account-related requests are handled by Riot Support on a case-by-case basis through the ticket system.
Under Riot Games, Inc.'s terms, Riot Games account do not constitute property of the account holder and are forfeited when the account is closed upon death. There is no established process for transferring account to heirs or the estate.
There are reports of Riot Games, Inc. making exceptions through customer service, but these accommodations are discretionary and not guaranteed.
What to do
When a Riot Games account holder dies, these are the steps to take:
- •Submit a ticket through Riot Support or the Riot Support home page.
- •Explain that the account holder has died and state what you are requesting (for example, account closure).
- •Be prepared to provide proof of death and proof of your authority over the estate if Riot requests it; Riot does not publish a fixed document list for this situation.
Required Documents
- Riot does not publish a required-document list for a deceased account holder. If you contact Riot Support to close the account, be prepared to provide a death certificate and proof of your authority over the estate (such as Letters Testamentary or Letters of Administration) if Riot requests verification.
Timeline
Riot does not publish a timeline for handling a deceased account holder's account. Account-related requests are handled by Riot Support on a case-by-case basis through the ticket system.
Frequently asked questions
No. Riot's Terms of Service state that you have "no ownership or other property interest in your account" and prohibit selling, transferring, or sharing it ("You can't sell, transfer or allow any other person to access your account or Login Credentials"). There is no Riot process to inherit or retitle an account, so it cannot pass to a family member or the estate.
Unlocked Virtual Content such as skins, champions, and agents is licensed, not owned. Riot's Terms grant only "a personal, non-exclusive, non-transferable, non-sublicenseable, revocable, limited right and license" to that content, and you have "no ownership or other property interest in any of the Virtual Content you unlock." Because it is non-transferable and tied to the single account, purchased content is effectively forfeited at death and cannot be moved to an heir.
No. Riot's Terms of Service state that Virtual Content and virtual currency have "no monetary value" and that you "can't transfer (unless we allow it in the functionality) or redeem Virtual Content for any type of 'real world' money." Any unused Riot Points or VALORANT Points balance cannot be cashed out, transferred, or recovered by the estate.
No. Riot does not offer beneficiary designation, a legacy contact, or account memorialization. The account is a non-transferable personal license, and Riot publishes no estate or inheritance process. To close the account of someone who has died, contact Riot Support through its ticket system.
Riot has no dedicated deceased-account form. Submit a ticket through Riot Support (support.riotgames.com), explain that the account holder has died, and state that you are requesting closure. Be prepared to provide a death certificate and proof of your authority over the estate if Riot asks to verify the request, since Riot handles these on a case-by-case basis.
Under the official terms, account have no value after the account holder dies. The only way to preserve the value of Riot Games account is to redeem, transfer, or share them while the account is active.
Sources
Data sourced from Riot Games, Inc. primary sources (5 pages reviewed). How we research.
Riot Games Support
Riot Games Support (no dedicated deceased-account team; use general ticket submission)
Riot does not publish a timeline for handling a deceased account holder's account. Account-related requests are handled by Riot Support on a case-by-case basis through the ticket system.
