What happens to Riot Games account when the owner dies
Riot Games, Inc. account are forfeited under the program's terms when the account is closed
Riot Games Player Support
Riot Games Support (no dedicated deceased-account team; use the general ticket route under request type "Account Management, Data Requests, or Deletion")
Riot Games, Inc., Attn: Legal Department, 12333 West Olympic Blvd., Los Angeles, CA 90064, United States
Riot publishes no timeline for a deceased account holder. The related published timings are: a personal data request takes 30 days to process, with the resulting download link expiring 30 days after it is issued; an account queued for deletion has a 30-day grace period during which a ticket can halt the process, after which Riot states the account is not recoverable; and automatic inactive-account deletion applies only to accounts meeting all four purge conditions, which excludes any account that ever had real money spent on it. Account requests otherwise move at Riot Support ticket pace, case by case.
Under Riot Games, Inc.'s terms, Riot Games account do not constitute property of the account holder and are forfeited when the account is closed upon death. There is no established process for transferring account to heirs or the estate.
There are reports of Riot Games, Inc. making exceptions through customer service, but these accommodations are discretionary and not guaranteed.
What to do
When a Riot Games account holder dies, these are the steps to take:
- •Riot documents a "Formal Personal Data Request" made by submitting a ticket under the request type "Account Management, Data Requests, or Deletion." The published output includes "All store transactions (skins, etc.)" and "All monetary purchases" for each game, plus content inventory and currency for some titles.
- •Riot states the request takes 30 days to process and that the download link expires 30 days after it is issued, so plan the timing.
- •Riot describes the data request as confirming "you as the original creator of the account," so a fiduciary request is outside the documented channel and is a discretionary ask. Say plainly in the ticket that the account holder has died and that you are acting for the estate.
- •Submit a ticket through Riot Support with REQUEST TYPE "Account Management, Data Requests, or Deletion" and TICKET SUBJECT "Account Deletion."
- •Riot's published list of information to include is: the username used to sign into the Riot Client, the Riot ID, the server played on, the account creation date, the city and country the account was registered from, and the email address used to register it.
- •Riot states that if you cannot supply all of that, "we may need to ask you some questions to verify ownership," and separately that "we are only able to help the original owner of the account," so expect verification questions and a possible refusal.
- •Riot applies a 30-day grace period after a deletion is queued, during which a ticket can stop the process. After that, Riot states the account "will not be recoverable."
Required Documents
- Riot publishes no death-certificate or estate-authority document list for a deceased account holder; the published list below is the account-identification information Riot asks for on a deletion ticket.
- The username used to sign into the Riot Client, and the Riot ID (how the player is seen in game)
- The server the account plays on, and the account creation date
- The city and country the account was registered from, and the email address used to originally register the account
- A certified copy of the death certificate and proof of your authority over the estate (such as Letters Testamentary or Letters of Administration) are not on Riot's published list, but should be ready to supply, because Riot states it verifies that it is dealing with the account's creator and may ask verification questions
Timeline
Riot publishes no timeline for a deceased account holder. The related published timings are: a personal data request takes 30 days to process, with the resulting download link expiring 30 days after it is issued; an account queued for deletion has a 30-day grace period during which a ticket can halt the process, after which Riot states the account is not recoverable; and automatic inactive-account deletion applies only to accounts meeting all four purge conditions, which excludes any account that ever had real money spent on it. Account requests otherwise move at Riot Support ticket pace, case by case.
Frequently asked questions
No. Section 4.4 of Riot's Terms of Service states that you have "no ownership or other property interest in your account," and Section 1.5 prohibits selling, transferring, or sharing it: "You can't sell, transfer or allow any other person to access your account or Login Credentials, or offer to do so." Riot's "Shared Accounts" article puts it the same way: "accounts are personal, non-transferable and free." There is no Riot process to inherit or retitle an account, so it cannot pass to a family member or the estate.
Unlocked Virtual Content such as skins, champions, and agents is licensed, not owned. Section 4.4 of Riot's Terms grants only "a personal, non-exclusive, non-transferable, non-sublicenseable, revocable, limited right and license" to that content, and Section 4.3 states you have "no ownership or other property interest in any of the Virtual Content you unlock." Because it is non-transferable and tied to the single account, purchased content is effectively forfeited at death and cannot be moved to an heir.
Only within Riot's published refund window, and even then to the original payment method rather than to the estate. Riot's Global Refund Policy refunds unused Game Currency bought with real money if requested within 14 days of purchase, and League of Legends and Teamfight Tactics accounts carry three refund tokens usable on purchases from the last 90 days. Outside those windows, Section 4.3 of the Terms controls: Virtual Content "has no monetary value" and cannot be redeemed "for any type of 'real world' money," so an older balance has no cash route out. Purchases made through the App Store, Google Play, Galaxy Store, PlayStation, or Xbox are refunded by those marketplaces instead.
No. Riot does not offer beneficiary designation, a legacy contact, or account memorialization, and a full-text reading of the current Terms of Service found no death, estate, inheritance, or memorialization provision at all. Riot also publishes an article titled "We Can Only Help with YOUR Account," stating that "for security and privacy reasons, we are only able to help the original owner of the account." Anything a survivor asks for is a discretionary request.
Riot publishes a ticket route that does not require signing in. Submit a ticket to Riot Support with the request type "Account Management, Data Requests, or Deletion" and the subject "Account Deletion," and include the information Riot lists: the username used to sign into the Riot Client, the Riot ID, the server the account plays on, the account creation date, the city and country it was registered from, and the email address used to register it. Riot states that if you cannot supply all of it, "we may need to ask you some questions to verify ownership." A queued deletion has a 30-day grace period, after which Riot states the account is not recoverable.
Riot documents a "Formal Personal Data Request," submitted by ticket under the request type "Account Management, Data Requests, or Deletion," whose published output includes "All store transactions (skins, etc.)" and "All monetary purchases" for each game, plus content inventory and currency for some titles. Riot describes the process as confirming "the original creator of the account," so a request made by an executor is outside the documented channel and is discretionary. Riot states the request takes 30 days to process and the download link expires 30 days after it is issued, and its own guidance is to make any data request before requesting deletion.
Usually not. Riot's Inactive Account Deletion FAQ queues an account for automatic deletion only when all four of these are true: no login for over three years, no real money ever spent on the account, under 20 combined hours played across all games, and no limited edition content owned. An account that was ever paid into therefore falls outside the automatic purge. Riot separately reserves the right under Section 2.2 of the Terms to act on "a prolonged period of inactivity" after giving notice to the registered email, and says in its deactivation FAQ that "it's fine to just leave your account active even if you do not plan on using it."
Under the official terms, account have no value after the account holder dies. The only way to preserve the value of Riot Games account is to redeem, transfer, or share them while the account is active.
Sources
Data sourced from Riot Games, Inc. primary sources (15 pages reviewed). How we research.
Riot Games Player Support
Riot Games Support (no dedicated deceased-account team; use the general ticket route under request type "Account Management, Data Requests, or Deletion")
Riot Games, Inc., Attn: Legal Department, 12333 West Olympic Blvd., Los Angeles, CA 90064, United States
Riot publishes no timeline for a deceased account holder. The related published timings are: a personal data request takes 30 days to process, with the resulting download link expiring 30 days after it is issued; an account queued for deletion has a 30-day grace period during which a ticket can halt the process, after which Riot states the account is not recoverable; and automatic inactive-account deletion applies only to accounts meeting all four purge conditions, which excludes any account that ever had real money spent on it. Account requests otherwise move at Riot Support ticket pace, case by case.
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