What happens to Reverb balance when someone dies
Reverb.com publishes its own process for a deceased person's account; a written request goes in through Reverb.com's support ticket system.
Reverb.com decides what happens to Reverb balance after a death case by case; its terms promise no transfer.
Reverb.com publishes its own process for a deceased person's account: Handling Reverb accounts for the deceased; a written request goes in through Reverb.com's support ticket system. The request takes 4 documents.
How to request a transfer
- •The death certificate
- •Letters testamentary or letters of administration
- •The requester's photo ID
- •Follow proceeds already paid out to the connected bank account on file.
- •Ask support how the Payout Balance and any Reverb Wallet balance will reach the estate.
- •Treat Reverb Credits as spent. They cannot move to another account or be redeemed for cash.
Required Documents
- Death certificate: Reverb asks for documentation such as a death certificate to confirm the requester is authorized to act, and does not ask for a certified copy.
- The deceased user's full name and the email address on the Reverb account
- Documentation of authority to act for the estate: For example, letters testamentary or letters of administration; Reverb names only the death certificate.
- Government-issued photo identification of the person making the request: Not named by Reverb, which names only the death certificate.
What Reverb.com LLC (Creator Partners and Servco)'s terms say at death
- 2(E) Account Transfer
“You may not transfer or sell your Reverb account and User ID to another party.”1
What Reverb.com LLC (Creator Partners and Servco) says happens8
- Passwords and login
Reverb is unable to offer access to a deceased user's account.2
- Closing the account
Reverb's deceased-account process closes a deceased user's account rather than continuing it.2
- Disclosure of account content
In some cases Reverb provides certain content from a deceased user's account to the estate executor or next of kin.2
- Verifying the requester
Reverb asks for documentation such as a death certificate to confirm the requester is authorized to act on behalf of the deceased.2
- How requests are reviewed
Reverb Support handles deceased-account and estate requests individually, and Reverb decides what it releases and on what proof.2
- Deletion and data retention
Deleting a Reverb account is permanent and the account cannot be reinstated; active sales, purchases, refund requests and outstanding matters are resolved before an account is closed.3
- Balances, payouts and refunds
Sale proceeds not yet paid out sit as a Payout Balance when no bank account is on file; the balance transfers at the end of the business day once a bank account is added, or manually from the Payout Balance page.4
A Payout Balance takes 1 to 4 business days to reach the bank once it transfers.4
A US seller who opted into Reverb Wallet holds earnings spendable on Reverb that cannot move to a bank while Wallet is active; a user who stops using Wallet while holding a balance contacts support to request a balance transfer.5
Reverb Credits cannot be transferred to a different account and are not redeemable for cash; Reverb gift cards are non-refundable and cannot be redeemed for cash.6
A seller who has sold before is paid within 2 to 5 business days of the carrier confirming the item is in transit; a first sale or a local-pickup sale is paid within 2 to 5 business days of the item being delivered or marked as received.7
Paid-out funds then typically take 1 to 4 business days to appear in the bank account.7
- Continuing a shop, channel or listing
Vacation Mode suspends all of a shop's live listings at once and can be toggled back off later.8
Not in Reverb's published guidance8
- How long a request takes
- A mailing address for a written request
- A phone number for this
- A complete list of the documents to send
- A path to refund a balance to the estate
- Transfer at death
- What "certain content" from the account covers
- A guide to selling a deceased musician's gear
Sources8
- 1.Reverb.com Terms of Use
- 2.Handling Reverb accounts for the deceased
- 3.How do I delete my Reverb account?
- 4.How to transfer your Payout Balance to a bank account
- 5.How does Reverb Wallet work?
- 6.Payouts, Reverb Credits and Gift Cards
- 7.How long does it take to get paid?
- 8.How do I temporarily suspend my listings?
A written request to Reverb.com can ask it to preserve the account while the estate is opened, provide purchase and transaction records for the estate inventory, refund an unspent balance and close the account.
Digital Assets Recovery Letter for Reverb drafts that request from the estate's details.
Sources
Data sourced from Reverb.com LLC (Creator Partners and Servco) primary sources (13 pages reviewed). How we research.
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Forms for Settling an Estate
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Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
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