What happens to a Redbubble account when someone dies
Redbubble publishes its own process for a deceased person's account; a written request goes by mail.
Redbubble decides what happens to a Redbubble account after a death case by case; its terms promise no transfer.
Redbubble publishes its own process for a deceased person's account: When an Artist Passes — Redbubble deceased-artist account closure; a written request goes by mail to Redbubble Inc, 170 Grant Avenue, Suite 600, San Francisco, CA 94108, USA (Redbubble also publishes Redbubble Europe GmbH, c/o Denizen Eiswerk, Koepenicker Strasse 40-41, 10179 Berlin, Germany; and Articore Group Limited, Level 12, 697 Collins St., Docklands, Victoria 3008, Australia). The request takes 6 documents.
How to request a transfer
- •The account username.
- •The full name, email address and physical address on the account.
- •A scanned death certificate or death notice.
- •A request for the record of accrued earnings and the final remittance details, for the estate inventory and the final income-tax return.
Required Documents
- Account username
- Full name on the account
- Email address on the account
- Physical address on the account
- Scanned death certificate or death notice: Redbubble asks that the scan be attached through the help-centre request form, and publishes postal addresses for sending a copy by post.
- Proof of succession or a power of attorney: if Redbubble requests further documents from a successor, assign or legal representative. The User Agreement provides that Redbubble may request documents from a successor, assign or legal representative, including a death certificate, proof of succession or a power of attorney.
What Redbubble Inc (Articore Group Limited)'s terms say at death
- The terms
“In the unfortunate event that a User dies or becomes permanently incapacitated, we may request certain documents from such User's successors, assigns, or legal representatives including, but not limited to, a death certificate, proof of succession, or power of attorney.”1
What Redbubble Inc (Articore Group Limited) says happens7
- Who owns the asset
Under the User Agreement the artist retains any intellectual property rights in their content, unless a separate licensor agreement under the Partner Program provides otherwise.1
The licence Redbubble takes is non-exclusive and ends within a commercially reasonable time after the content is removed or deleted. Designs in the Partner Program may carry licensor terms that restrict use or require transfer of the artist's interest.1
- Closing the account
On closure the profile and all works are removed from the marketplace, while existing comments remain.2
- Deletion and data retention
Deletion is permanent, and cancelled accounts are not restorable.2
- What carries over to a new account
Usernames and shop names cannot be recycled once an account has been deleted.2
- Balances, payouts and refunds
Upon termination of the User Agreement by either party, the artist is paid any accrued Margin proceeds from the account, less any applicable administration fees.1
A balance is paid only once it reaches $10 / GBP10 / EUR10 after any applicable account fees; below that it rolls over to the following month and continues to accumulate.3
A payment period covers all orders shipped within a calendar month; processing begins at the start of the following month, and payments begin sending on the 15th.4, 5
The money should land by the 15th subject to the payment method: PayPal close to instant, US bank payments 1 to 3 business days, Australian 1 to 2 and UK 2 to 4.5
- Fees
A balance of $10 / GBP10 / EUR10 or more that cannot be paid because the payment details are invalid or incomplete is charged the Unpayable Artist Account Fee of $3 / GBP3 / EUR3 a month.6, 7
The Unpayable Artist Account Fee pauses once it takes the balance below $10 / GBP10 / EUR10.8
- Passwords and login
Redbubble's User Policies page states that Redbubble does not know user passwords.9
Not in Redbubble's published guidance6
- How long a request takes
- A phone number for this
- Continuing a shop, channel or listing
- A dedicated estates email address
- A way for an estate to retrieve the uploaded works after closure
- The law that requires the account to be closed
Sources9
- 1.Redbubble User Agreement, Last updated on: 15 May, 2026
- 2.How can I close or delete my account?
- 3.What is the Artist Payment Threshold?
- 4.When do I get paid?
- 5.What are the processing times for artist payments?
- 6.What is the Unpayable Artist Account Fee?
- 7.How much is the fee and when does it apply?
- 8.What happens if the fee brings my balance below $10/£10/€10?
- 9.Redbubble User Policies
A written request to Redbubble can ask it to close the account, provide purchase and transaction records for the estate inventory and preserve the account while the estate is opened.
Digital Assets Recovery Letter for Redbubble drafts that request from the estate's details.
Sources
Data sourced from Redbubble Inc (Articore Group Limited) primary sources (12 pages reviewed). How we research.
Redbubble estate claims
Mailing address
Website
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