What happens to NameBright domains when the owner dies
NameBright, LLC has a formal process for transferring domains after an account holder dies
NameBright Support
NameBright, 2635 Walnut Street, Denver, CO 80205
NameBright Support
NameBright, 2635 Walnut Street, Denver, CO 80205
No published timeline. Because no formal estate process exists, resolution depends on support handling the case ad hoc. Plan on several weeks for account access plus additional days for push acceptance (5-day acceptance window) or up to 5-7 days for outbound EPP transfer.
(General customer service)
NameBright does not publish a formal estate or bereavement policy. The knowledge base and Terms & Conditions contain no provisions addressing death, domain inheritance, or estate transfer procedures. Because ICANN treats domain names as transferable property (a registrant interest that survives the registrant), an executor or heir must contact NameBright support directly to negotiate an ad hoc process for gaining access to the account and pushing or transferring out domains. Without intervention, domains will continue to renew if auto-renewal is active and a payment method remains valid, or will expire on their renewal date.
How to request a transfer
Here is the process for transferring NameBright domains after the account holder dies:
- •Phone: 720-496-0020 (Monday-Friday 8am-5pm MST)
- •Fax: 303-893-0507
- •Contact form: https://legacy.namebright.com/Contact
- •Mailing address: NameBright, 2635 Walnut Street, Denver, CO 80205
- •Certified copy of the death certificate
- •Letters testamentary, letters of administration, or equivalent court-issued authority
- •Government-issued photo ID for the executor or heir
- •Any account identifiers you can gather (username, registered email, Support Code if accessible)
Required Documents
- Certified copy of the death certificate (expected; not formally documented)
- Letters testamentary or letters of administration (expected; not formally documented)
- Government-issued photo ID for the executor or heir (expected)
- NameBright account username and registered email for the deceased
- NameBright Support Code if available from the account dashboard
Timeline
No published timeline. Because no formal estate process exists, resolution depends on support handling the case ad hoc. Plan on several weeks for account access plus additional days for push acceptance (5-day acceptance window) or up to 5-7 days for outbound EPP transfer.
Frequently asked questions
NameBright has no published formal estate or bereavement policy. Without intervention, domains will continue to renew if auto-renewal is active and a payment method is on file, or expire on their renewal date. An executor or heir must contact NameBright support at 720-496-0020 or through the contact form at legacy.namebright.com/Contact to request access on an ad hoc basis.
If auto-renewal is enabled and a valid payment method is on file, NameBright will continue to renew domains automatically so the portfolio stays intact while the estate is being settled. New domain registrations default to auto-renewal on. If the payment method expires or is cancelled, the domains will expire on their renewal date unless an executor intervenes.
The recipient can use transferred domains under the program's normal terms. Keeping the deceased account holder's account number and contact details on file simplifies this process for the executor or surviving family.
Sources
Data sourced from NameBright, LLC primary sources (6 pages reviewed). How we research.
NameBright Support
NameBright, 2635 Walnut Street, Denver, CO 80205
NameBright Support
NameBright, 2635 Walnut Street, Denver, CO 80205
No published timeline. Because no formal estate process exists, resolution depends on support handling the case ad hoc. Plan on several weeks for account access plus additional days for push acceptance (5-day acceptance window) or up to 5-7 days for outbound EPP transfer.
(General customer service)
