
What happens to a Ko-fi account when someone dies
Ko-fi Labs publishes no process specific to a deceased person's account; a written request goes in through Ko-fi Labs' support ticket system.
Ko-fi Labs decides what happens to a Ko-fi account after a death case by case; its terms promise no transfer.
Ko-fi Labs publishes no process specific to a deceased person's account; a written request goes in through Ko-fi Labs' support ticket system. The request takes 3 documents.
How to request a transfer
- •PayPal: follow the PayPal estate guide.
- •Stripe: contact Stripe support about funds still in the Stripe account.
- •The linked bank account: review its records to see what Ko-fi income is still arriving.
- •A copy of the death certificate.
- •Letters Testamentary or Letters of Administration.
- •The creator's Ko-fi page name and the email address on the account.
- •Supporter memberships keep charging even after PayPal or Stripe is disconnected. They end when cancelled or when the account is deleted.
- •Cancel the creator's own paid Ko-fi subscription on its own, because deleting the account does not stop it.
Required Documents
- Copy of the death certificate
- Letters testamentary or letters of administration: Documentation of the requester's authority over the estate.
- The creator's Ko-fi page name and the email address on the account
What Ko-fi Labs Limited's terms say at death
- Termination by us of your Ko-fi Account
“We may terminate your Account at any time, immediately and without liability to you if we consider it necessary to do so, for any reason, including for operational, legal, compliance or security reasons. We will act reasonably when exercising this right and will provide notice where it is appropriate to do so.”1
What Ko-fi Labs Limited says happens5
- Balances, payouts and refunds
The Terms state that Ko-fi does not process or hold payments: supporters pay creators directly, outside Ko-fi, through a third-party payment provider such as PayPal or Stripe.1
Creators are paid directly into their PayPal or Stripe account and never hold a balance on Ko-fi, so a deceased creator's funds are reached through PayPal's and Stripe's own deceased-account procedures, not through Ko-fi.2
- Deletion and data retention
Deleting a creator account permanently removes the transaction history, posts, supporter list and all other account information, and cannot be undone.3
- Subscriptions and billing
Supporters keep being charged on active memberships until those memberships stop. Deleting the creator account cancels them; disconnecting the page's PayPal or Stripe does not, since they are "tied to your payment provider rather than your Ko-fi account."3
The creator's own paid Ko-fi subscription keeps charging until it is cancelled in its own right: the Terms state that "Merely deleting your Account without cancelling your subscription will not stop these payments."1
- Court orders and legal process
Ko-fi's formal records-and-preservation channel is its law-enforcement guide, which serves authorised law enforcement acting under a court order or an emergency justification.4
- How requests are reviewed
An executor falls outside the law-enforcement guide, so an estate request to Ko-fi, including a hold on the account, is a discretionary support matter.4
Other companies and product lines involved2
Not in Ko-fi's published guidance9
- A process for a deceased account holder
- How long a request takes
- A mailing address for a written request
- A phone number for this
- Transfer at death
- Disclosure of account content
- A death or estate clause in the Terms
- An estates email address
- A bereavement or estate option on the support form
Sources4
- 1.Terms and Conditions of Use, last updated and effective from 13 July 2026
- 2.How do I get paid?
- 3.Delete my account
- 4.Guide for Law Enforcement Requesting User Information from Ko-fi
A written request to Ko-fi Labs can ask it to preserve the account while the estate is opened, provide purchase and transaction records for the estate inventory, disclose a record of the account’s communications, disclose the account’s content and close the account.
Digital Assets Recovery Letter for Ko-fi drafts that request from the estate's details.
Sources
Data sourced from Ko-fi Labs Limited primary sources (5 pages reviewed). How we research.
Is this your situation?
Get a complete guide for your specific circumstances.
Forms for Settling an Estate
Free forms for settling an estate: the probate petition, small estate affidavit, notice to creditors, inventory, and closing forms.
Affidavit of Death
Put a joint owner's or a transfer on death deed owner's death on the land records with the affidavit your state's statute names, laid out for recording.
IRS Form 56
Notify the IRS that you are the fiduciary of an estate, a trust or a person, or end a notice filed before, on the official form.
Digital Assets Recovery Letter
Prepare a letter requesting a deceased person's online accounts, points, and balances from the program that holds them.
Petition for Probate and Letters
Open probate and ask the court to appoint you and issue Letters Testamentary or Letters of Administration.
Notice to Creditors
Notify estate creditors and start the claim period — the published notice plus mailed copies for known creditors.
Renunciation of Executor
Decline an appointment as executor named in a will — the writing filed with the court before anyone is appointed.
Tools for Settling an Estate
Free tools for settling an estate: whether probate is needed, executor and trustee pay, creditor deadlines, and inheritance taxes.
How Many Death Certificates Do I Need?
Calculate how many certified death certificates you need and see ordering info for your state.
Do I Need Probate?
Find out if an estate needs probate or qualifies for simplified procedures.
What Happens to Jointly Owned Property When an Owner Dies?
See what your state records when a joint tenant with right of survivorship dies: an affidavit, the death certificate or a new deed.
Do I Have to File Tax Returns for Someone Who Died?
Find out which tax returns need to be filed after someone dies and whether tax clearance is required.
How Do I Settle an Estate?
Personalized plan for settling an estate after someone passes away.
What Do I Do When Someone Dies?
A step-by-step checklist for the days, weeks, and months after a death, with state rules noted where they apply.

